Customer Ratings & Reviews

Well first off I bought the legend model a week ago. Was pleased with purchase. Sales ad came out this week and the 5220 only at best buy comes with the $40 charging case for free!! So I returned the legend, spent the lil extra money for the 5220 bundle and soooooo glad I did! It fits more comfortably on my ears than the other. I believe that the voice prompts sounds A LOT better as in more human than robot. What I really really liked the most was that right out of the box, set up and pairing was a breeze, but the what amazed me was soon as I paired with my phone, downloaded the plantronics hub app, it synced to my bluetooth and then prompted me that I needed to update the firmware on device. It allowed me to update OTA from the app wirelessly to my bluetooth unlike the legend where I had to use a PC to perform the update!! So convenient that I was set up and ready to go in about 3 min before actually leaving the best buy parking lot! Oh and the charging case, its a great design as well! Plus I got it free with the purchase of the 5220 headset!!!

Quite a few folks have stated this is better than the Legend, which is currently half the price. I'm baffled as to how. Maybe people never updated their Legend to put it into Wideband (HD-Audio) mode? I've left myself voicemail using the 5220 and the Legend both in quiet environments and in very loud environments, including wind. The results are the same. Like I can't tell which is which unless I look at the timestamp. The only gains are firmware updates using your phone and plantronics hub and USB charging. I don't think those two are worth twice the current price. Once the supply of Legends gets cleaned out and prices go back up, I'd say it is worth $10 more than the Legend for the USB connector. Lastly, I'm very frustrated with Plantronics for making it just slightly different enough to not charge in the old Legend case. It fits in just fine but they angled the connector so it won't charge. Lame.

For me the high up volume sound medium in volume hard to here out of

I often have to take calls while outside and wind becomes an issue. This headset does a very good job canceling out the wind noise. It is a bit heavy for a bluetooth device but it has a 7 hour battery so I am sure that is why. Definitely get the charging case, it is worth the extra money!

I bought this headset mainly for office conference calls and making phone calls while driving in the car. So the three most important things for me (in this order) are: 1. My voice quality to the listener 2. Noise cancelling (while driving and at the airports) and 3. Listener's voice quality (loudness and clarity). I was really looking forward to this headphone working well on these dimensions given the rave reviews, price tag, Plantronics' previous products and the website description/claims. I have to say that I'm quite disappointed and had to return the headsets because of the following: 1. Static noise: I have iPhone 6s and I keep getting static at my end (the listener does not hear that). This is mainly while using "HD Voice" which is basically unusable to minimize static (had to switch it off permanently). No resetting/repairing or reinstalling the Plantronics app helped. No new firmware is available currently to fix this issue 2. Loudness: The loudness of the call (at my end when others are speaking) is poor even at max volume. Especially if you are in a car etc., it sometimes is hard to hear the other person. This is a big deal as you obviously don't want to miss pieces during a crucial conference call etc. 3. Fit: I wish Plantronics will make in-ear earpieces for headphones like these. The current earpieces simply get placed on to the ear canal versus fit in. This effects the sound quality, comfort ... and the fit is wobbly versus secure On the plus side, the noise cancelling is good as the folks on the other side noticed considerable improvement in my voice/ ambient noise as I changed from my car Bluetooth to these while driving. Thanks to Best Buy for no hassle return at the store. I really wanted to have these work out but the collection of the above issues proved to be a deal breaker

The Plantronics Voyager 5220! This thing is amazing! I have seen several people using and asked their input on the device. They LOVE it. Comfort: I'm a real estate agent and I can wear this several hours with no discomfort at all. At times I forget its there. Capability: This device does it all! I can listen to books in a not too noisy environment. I can answer calls just by saying answer. This works for ignoring them as well. Battery: Practically an all day battery. I do own the carrying case/charger but its rarely used. This is one of my longest lasting units when it comes to having things that use rechargeable batteries. Overall, I Love it. I have used others in the past and just dealt with the shortcomings, with this, it's hard to find things I don't like!

As a truck driver things get rather noisy. And just looking at your phone will get you a ticket. I've tried 4 others over the years and finally decided to try one more. This 5220 linked up to my android easily. Calls and texts no longer require picking up the phone. Battery life is good. Although the range is not what they state. I get about 35 feet towards the back of the truck. And 50 to 60 towards the front. I guess a window allows the signal to pass through easier then the steel body. I recommend this product for commercial drivers

I bought this headset for both my wife and I. We absolutely love the quality and ease of use. There is a slight learning curve the first few times used. I like the feature where if i don't have the headset on and a call comes in, I can pick up the headset to wear and the phone is answered. This is extremely so comfortable to wear that, I don't realize I am wearing it. I did purchase the hard cover charging case right away. Not to sure you would want to place these in your pocket without protection. These are highly recommended by many review sites, myself and my bride!

Bad Bluetooth connection pleople not understand when I talk bad mic this is the third plantronics the i buy this year I returned back.

I bought this for my husband who is a truck driver. He loves the comfort factor of the device, and he says that it actually works great too. He loved it! He says it is way more lightweight than the Blue Parrot Headset he previously owned and much more comfortable.

Great quality sound and performance. Great battery life and the fit is comfortable.

One of the best I've purchased thus far. I have used the Plantronics - Voyager 5220 Bluetooth for 2 years now and it's still running great. Even after 2 years, the battery life still lasts a long time. What's really good about it is the quality of the sound. The background is quiet and the main signal is loud and clear.

For the five years or so I've had an off again, on again relationship with bluetooth headsets. I'm an early adopter and always chasing the latest, only to return it again or shuffle it off to a drawer within a month or so because of background noise or connection issues. This headset actually sounds better than my phone. Voices are crystal clear. It fits my somewhat small ear comfortably and it has been sitting on my desk where I can grab it in an instant since I got it. Well worth the money.

Got this for my husband, afnd he loves it. It's a great headset, He can hear callers and they can hear him witout any issues. It's as if he's not even on a headset but the charge only last for 7 hours.

I read several reviews and saw several YouTube reviews and I came to the conclusion that this is a really great Bluetooth headset! After trying out for myself I can't agree more! It is a little bulky compared to most traditional Bluetooth speakers but it's not a big deal and it's comfortable to wear. It has a great battery life and has great noise reduction features and smart features! My first Bluetooth headset I've owned in years and I'm extremely satisfied with this item!

Feels pretty comfortable on the ear and it sounds great on calls. Only complaint is several people say my voice is distorted. This happens almost every call im on lately.

Pretty comfortable my ear doest hurt infect some time i forget ivgot bluetooth on

Ive gone through numerous bluetooth headsets, This includes the LG Tone line all the way up to the platinums, The Jabras, Motorolas, Even BOSE headsets. Yes these are headsets but I wanted something with the main priority of being able to talk without having to repeat myself and secondary being able to stream music. My daily driver was the Plantronics Legend which did great for me through the years until one day I was doing laundry and forgotten them in my work pants pocket. Needless to say, it was time for a new bluetooth so I purchased the Voyager 5200 and Wow.. They were like the Legends but with even better quality and Superior Noise cancelling. I am a Truck driver that drives Tractor Trailers for a minimum of 10-12 hours a day and anyone that knows a trucker, The inside cab of a truck is loud with, engine noise, wind noise, and variable components of the truck that will squeak & squeal. With these im clearly heard and was even asked where am I because of how quiet it was on the receiving end. NEVER REAPEAT YOURSELF AGAIN WITH THESE!! I Love em!!!

I used to use LG Tones but after 2 of them blowing out within 2 years I switched to a more traditional bluetooth. The call quality and wind cancellation was worth the switch by itself but it takes a hit in battery life and also the Voyager doesn't go all the way into the ear, it just sits there.

Great Bluetooth. You really can talk anywhere. " NON STOP WARE Now anywhere is a great place to talk." This is a true slogan! Call quality is amazing. Noise cancellation that really works.