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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 7,687 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound is excellent. Two thumbs up. Hold a charge well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Voyager5200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity, battery life, and fit are all great. My second one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. It is comfortable and battery is reliable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best one I've owned yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, A mute button on the mic ! I am on a lot of conference calls. The easy to access mute button is a must. I have been using this for about a month now. Zero complaints. I keep in the ear all day. Very comfortable. Clear as a bell on both ends. Battery life great for all day use. I did turn off the HD to help extend battery life. Bluetooth range seems good to me. Phone is usually close by though. If you want a good quality headset, get this one. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advanced headset on the market . Noise cancelation works perfect . Sound quality is amazing . Battery life is very good . Highly recomended .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    BLUETOOTH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMFORTABLE TO WEAR, 7 HOURS WORTH OF CHARGE AND ONLY TAKES 30 MINUTES TO RECHARGE FULLY. I HIGHLY RECOMMEND THIS PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Voyager yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Bluetooth headset on the market for noise cancellation. It is my third headset in the voyager family. They are very comfortable for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, sound quality, and product overall. I have owned several Plantronics headsets over the years. If you are a daily user, you are likely going to have to replace every 18 months or so due to wear and the top rubber part wears down I have found, but still think it is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought about half a dozen of these, and the only reason is because I lose them. I keep on buying them cause the of the quality. really recommend them if you do a ton of calls or even if you need to have your hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Have Glasses? PASS ON THIS.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I've had this headset about two years now. Maybe a bit longer. I also wear glasses. Here are my main issues with this headset and why I will NOT be recommending it, starting with... CONS - It's uncomfortable and is not very ergonomic, especially if you wear glasses. As a matter of fact, if you wear glasses at all, I wouldn't even be looking at this headset. - The earpiece is non-replaceable. Unfortunately, mine tore and I came to find out it is glued in place. This means the headset is essentially non-usable for me. - It charges via MicroUSB, an incredibly outdated standard for charging. - Button-placement isn't great, especially if you have longer hair. I need to use two hands just to adjust the volume, otherwise the headset comes right off. PROS: - Battery life is sufficient for longer-than-normal phone calls that have depth to the conversation. I've had zero issue getting through 3+ hours. However, while this is okay for me, it could be considered a con for others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earpieces Coming Back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I personally figured that I would not use this that much, I find myself using it quite a bit. the sound quality is awesome. the clarity on the other end is pretty spectacular as well. I hope that there are new ear plugs that come out to help get even better fitment. Glad to have purchased this product. The battery pack was worth the extra bit too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range, good battery life. It is larger than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Plantronics Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is way over due. I purchased this blue tooth over 1 year ago and I had problems with this product. Right now the blue tooth is connecting and disconnecting from the phone which I sometimes have to hold the phone in my hand to keep a steady connection. The device is constantly falling out of my ear. This model people can still hear background noise which I thought for the price it has noise cancelation built in. I had a older version don't have the model number but it seems like it was much better than this model. I don't see how four or five stars can be given for this product. No I would not recommend this product. I have to start all over again for my search of a reliable blue tooth.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfect, I got it for my husband because he is a truck driver so we can communicate safely, great product and the charge lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, clear sound and noise cancelling for phone calls.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    I'm happy with my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, and I'm happy with my purchase. My only issue is that it fits better on one side of my head compared to the other. Probably due to my head. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this several times for me and gift to friends and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    You Won't Be Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is by far the best I have owned. I like that you can listen to music & the sound quilaty when your on the phone is superb. The only downside is the battery life. You get 4 hours out of it when you are streaming music at full volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get you one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite Bluetooth! call quality is clear and noise reduction is by far the best I've come across over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good wind cancelation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wind cancelation is very good. Even though it is a large device, it is still pretty comfortable on my ear. Be sure and get the charging case if you get this device, it is worth it. http://www.bestbuy.com/site/plantronics-charging-and-carrying-case-for-voyager-5200-series-black/4988900.p?skuId=4988900

    I would recommend this to a friend