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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7676 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 7,676 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this several times for me and gift to friends and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfect, I got it for my husband because he is a truck driver so we can communicate safely, great product and the charge lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earpieces Coming Back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I personally figured that I would not use this that much, I find myself using it quite a bit. the sound quality is awesome. the clarity on the other end is pretty spectacular as well. I hope that there are new ear plugs that come out to help get even better fitment. Glad to have purchased this product. The battery pack was worth the extra bit too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range, good battery life. It is larger than I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Plantronics Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is way over due. I purchased this blue tooth over 1 year ago and I had problems with this product. Right now the blue tooth is connecting and disconnecting from the phone which I sometimes have to hold the phone in my hand to keep a steady connection. The device is constantly falling out of my ear. This model people can still hear background noise which I thought for the price it has noise cancelation built in. I had a older version don't have the model number but it seems like it was much better than this model. I don't see how four or five stars can be given for this product. No I would not recommend this product. I have to start all over again for my search of a reliable blue tooth.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    I'm happy with my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, and I'm happy with my purchase. My only issue is that it fits better on one side of my head compared to the other. Probably due to my head. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. noise canceling is great. Drive a truck People thinks I'm at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get you one!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite Bluetooth! call quality is clear and noise reduction is by far the best I've come across over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Clear & No Background Noise. It's Very High Quality. Perfect For a Truck Driver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Plantronics Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not fit s well as previous versions of this that I have owned, Sound is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    You Won't Be Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is by far the best I have owned. I like that you can listen to music & the sound quilaty when your on the phone is superb. The only downside is the battery life. You get 4 hours out of it when you are streaming music at full volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound quality of Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works beautifully, the sound is loud, and clear, and distinct

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good wind cancelation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wind cancelation is very good. Even though it is a large device, it is still pretty comfortable on my ear. Be sure and get the charging case if you get this device, it is worth it. http://www.bestbuy.com/site/plantronics-charging-and-carrying-case-for-voyager-5200-series-black/4988900.p?skuId=4988900

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ear piece. I am a recruiter and I can hear and be heard even with loud music all around me. I am mobile all day instead of being stuck at a desk. Different size ear attachments for different size ears. This is great for someone who makes a living communicating with others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Poly headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clear sound, battery could last longer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound poor implementation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not all bad. The sound quality is good, people hear me well, nearly every time, even in moderately windy conditions (I am sure the phone/connection is the issue during the few exceptions). It is comfortable to wear and the battery life is quite good. What is not great about it: To be fair this is not my first one, it is my second one. And I used each of them with different phones (one rooted, one not). While using this device both phones were updated, which made no difference (different updates/different versions of the OS, both Android). The result is I am quite confident that the issues I have experienced are not phone related. The issues which plagued both ear pieces are as follows: Sometimes I switch it on and nothing happens until I press the red button. Sometimes I switch it on and nothing happens. I then have to try multiple times until some combination of switching it on/off and pressing the red button causes it to respond. Sometimes it comes on but out right refuses to connect to the phone. "No phone connected" again and again. Sometimes I will make a call and I hear the ringing but, when the other person answers, it disconnects from the phone. I must dig out the phone, unlock it and switch off/on bluetooth (in the in-call interface) to connect the earpiece back to the phone without loosing the call. If I push the answer/end button on the earpiece while this is happening it will end the call. This tells me it was still connected just not conducting sound. Sometimes when I hold the red button to invoke Google (S-Voice on old phone), I will hear a tone in the earpiece but nothing else happens - the phone does not wake up, Google/S-Voice does not start. Turning off and on the earpiece is the usual fix, messing with the phone is not required. These issues occurred with the first one both before and after the firmware update (which I was REALLY hoping was going to fix the problem(s)) for the earpiece. The second one already had the latest firmware on it when purchased. The Volume buttons have never given me any trouble and red button has never failed to mute/unmute, if that's any consolation.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you have been experiencing trouble with your unit.

      The issues you describe can happen when the headset's wearing sensors do not properly detect that the unit is on your ear, in order to troubleshoot this we recommend that you power the headset off and reset these sensors by pressing and holding the call and mute buttons at the same time until the headset's LED flashes blue once. If the issue persists after resetting these sensors you can disable them through our Hub app for Android and iOS. We hope you find this helpful, please don't hesitate to contact our customer care group anytime at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset I have ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The microphone provides excellent audio quality and background noise reduction. The receive audio is crystal clear. This is the best headset I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best blue tooth I've used . Great for use while driving or to control volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent voice quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that reduces outside noises when I talk on the phone while walking, especially when there is wind. I was told by people who I called using Voyager 5220 that they hear my voice very clear, sounding very natural and not hearing any wind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works Great but has issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is the best working Bluetooth I have used that can handle moisture from Sweating. Sounds clear reduces back ground noise. I read the reviews about the charging issues but thought I would still try it anyway. Charging definitely needs improved. the magnetic clip is very poor, It is hard to tell if charging. It doesn't stay in place very well and if it gets moved at all it doesn't charge. Plus it comes with a 8 to 12" cord which limits you where you can charge it. You can't just plug in the charger and charge, you have to make sure that it is setting just right to charge.

    No, I would not recommend this to a friend