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Customer reviews

Rating 4.4 out of 5 stars with 7687 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 7,687 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Plantronics Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not fit s well as previous versions of this that I have owned, Sound is crystal clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound poor implementation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not all bad. The sound quality is good, people hear me well, nearly every time, even in moderately windy conditions (I am sure the phone/connection is the issue during the few exceptions). It is comfortable to wear and the battery life is quite good. What is not great about it: To be fair this is not my first one, it is my second one. And I used each of them with different phones (one rooted, one not). While using this device both phones were updated, which made no difference (different updates/different versions of the OS, both Android). The result is I am quite confident that the issues I have experienced are not phone related. The issues which plagued both ear pieces are as follows: Sometimes I switch it on and nothing happens until I press the red button. Sometimes I switch it on and nothing happens. I then have to try multiple times until some combination of switching it on/off and pressing the red button causes it to respond. Sometimes it comes on but out right refuses to connect to the phone. "No phone connected" again and again. Sometimes I will make a call and I hear the ringing but, when the other person answers, it disconnects from the phone. I must dig out the phone, unlock it and switch off/on bluetooth (in the in-call interface) to connect the earpiece back to the phone without loosing the call. If I push the answer/end button on the earpiece while this is happening it will end the call. This tells me it was still connected just not conducting sound. Sometimes when I hold the red button to invoke Google (S-Voice on old phone), I will hear a tone in the earpiece but nothing else happens - the phone does not wake up, Google/S-Voice does not start. Turning off and on the earpiece is the usual fix, messing with the phone is not required. These issues occurred with the first one both before and after the firmware update (which I was REALLY hoping was going to fix the problem(s)) for the earpiece. The second one already had the latest firmware on it when purchased. The Volume buttons have never given me any trouble and red button has never failed to mute/unmute, if that's any consolation.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you have been experiencing trouble with your unit.

      The issues you describe can happen when the headset's wearing sensors do not properly detect that the unit is on your ear, in order to troubleshoot this we recommend that you power the headset off and reset these sensors by pressing and holding the call and mute buttons at the same time until the headset's LED flashes blue once. If the issue persists after resetting these sensors you can disable them through our Hub app for Android and iOS. We hope you find this helpful, please don't hesitate to contact our customer care group anytime at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ear piece. I am a recruiter and I can hear and be heard even with loud music all around me. I am mobile all day instead of being stuck at a desk. Different size ear attachments for different size ears. This is great for someone who makes a living communicating with others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. noise canceling is great. Drive a truck People thinks I'm at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Clear & No Background Noise. It's Very High Quality. Perfect For a Truck Driver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works Great but has issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is the best working Bluetooth I have used that can handle moisture from Sweating. Sounds clear reduces back ground noise. I read the reviews about the charging issues but thought I would still try it anyway. Charging definitely needs improved. the magnetic clip is very poor, It is hard to tell if charging. It doesn't stay in place very well and if it gets moved at all it doesn't charge. Plus it comes with a 8 to 12" cord which limits you where you can charge it. You can't just plug in the charger and charge, you have to make sure that it is setting just right to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent voice quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that reduces outside noises when I talk on the phone while walking, especially when there is wind. I was told by people who I called using Voyager 5220 that they hear my voice very clear, sounding very natural and not hearing any wind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset I have ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The microphone provides excellent audio quality and background noise reduction. The receive audio is crystal clear. This is the best headset I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Poly headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clear sound, battery could last longer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Static is annoying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been using bluetooth headsets that long, so I'm not sure what my expectations should be regarding static. I'm not completely satisfied with the quality of this one, considering the price. I had purchased a $30 headset before this, and thought I would get much better quality with the Panasonic. I'm going to keep it, as the quality is better than my $30 model, but the static is pretty annoying. Not sure if there's a way to 'reboot' or 'reset' the headset, but I did update the firmware. Perhaps this is as good as a bluetooth headset will get.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we are sorry to hear you're experiencing trouble with your unit.

      In order to troubleshoot connectivity or audio issues you might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so:
      1. Delete the headset from your cell phone's list of paired devices.
      2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
      3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test.

      If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance. Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound quality of Voyager 5220

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works beautifully, the sound is loud, and clear, and distinct

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    User

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best blue tooth I've used . Great for use while driving or to control volume.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Ear lobe fitting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but have the trouble with fit. A thinner ear lobe cut for small ears, I think would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Poly ear piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and portable headset. Its range is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried when I read some reviews on this headset if you wore glasses. After using this for over 6 months I can say that after a few uses you don't even realize it's in your ear. Love the optional case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Plateonics wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were easy to connect and are very comfortable. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but what I like best is it connects to two devices without turning bluetooth off on one.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Very good headset option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but glasses do prevent it settling perfect on the back of the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Business assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sound clarity and easy set up, nice design and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stiil the Best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can buy. I have had so many others that fail or break so easily. Clear transmitting and receiving and lots of great features.

    I would recommend this to a friend