Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
Good for workers who sweat all day.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only head piece my husband hasn't been able to short out while working.
I would recommend this to a friendPoly review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly - replaced my old poly - which wore out after three years.
I would recommend this to a friendLove <3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t go anywhere without them. The only complaint I have is if you put your phone in your pocket or purse you may have some interference.
I would recommend this to a friendFathers day gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this bluetooth he use it when hes working .
I would recommend this to a friendN/A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product, but wish there had been a dongle WITH this item.
I would recommend this to a friendPlantronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has problem keeping a charge from the car, will only charge on wall. Cuts in and out. Ive used the 5200 and happy but the newest 5220 ive returned twice i will probably return this one aswell
No, I would not recommend this to a friendI don't get the hype
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the Voyager Legend before and it did a great job with noise cancellation. Every review of this one said that it was amazing noise cancellation. I have now owned two of them and will be returning two of them because the people I talk to can hear every single thing in the background. Road noise, everything. I've gone through the settings and I don't know if I'm missing something but it is terrible. The fact that they did not make the magnetic charger the same as the previous models also frustrates me. The battery life is absolutely horrible. Sound quality compared to the legend is also poor. The only thing that makes this better is the Alexa integration. I'd love to find out that there was just a setting I had wrong, or something equally easy to fix right now this thing just seems overhyped
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Mike and thank you for your honest review. Though we're sorry to hear this has been your experience. The Voyager 5220 is one of our best communication devices and specially engineered to deliver superior call clarity. Was the headset purchased brand new? Did the packaging present any tear or evident tampering? Please rest assured scenarios like these are very unlikely. To troubleshoot microphone issues, please reset the BT connection between your phone and earpiece. To do so: https://bit.ly/2OOMfnw. Ensure the firmware version is up to date through our Hub Software: https://bit.ly/30jDXJM. Lastly, testing the earpiece with a different mobile phone and while it is paired with a single BT device is also ideal to isolate the cause of the issue. If you still get the same results, please note this model counts with a one-year limited warranty. In order to expand the battery life of our products: https://bit.ly/35IMed5. We will forward your comments to our Team, as we appreciate feedback based on customer use to create the best products. For further assistance, please don't hesitate to contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561
Works great!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! No problems!! Plug and play!! What else can I say?
I would recommend this to a friendPlantronics
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good. Too bad my dog chewed it up and I have to buy another one.
I would recommend this to a friendOK HEADSET
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent headset it just cuts in and out sometimes
I would recommend this to a friendGreat Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth headset will connect to more than one device. Just what I needed!
I would recommend this to a friend- Pros mentioned:Comfort
Comfy but too much static
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm highly disappointed in this product considering the cost! Comfortable, works well but not worth the price. I really wish Motorolla would update the H730 my best set by far which sadly doesn't work with iPhone 7. Bought it today returning tomorrow and I will try the voyager legend and pray for better luck
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good...................................................
I would recommend this to a friendAnother Great Plantronics product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice upgrade from the Legend! Product lives up to the reputation of a Plantronic product
I would recommend this to a friendLove it. Thank you BB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I missed my Bluetooth.....no more holding a phone while driving. Use your voice for everything
I would recommend this to a friendChristmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a christmas gift for my dad...he has yet to use it i will update when he does
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Not the sturdiest but it is a good head piece
I would recommend this to a friendPoly revew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not always a clear conversation, crackles and breaks up
No, I would not recommend this to a friend- Pros mentioned:Sound quality
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this headset for 7 month now. It connects fast. I sound quality is great. So much to the good. A lit of people can't hear me, I feel, the standby time doesn't get to the advertised time, It feels like only 10 to 12 hours, it takes too long for the voice commands to come up, sometimes I hear static like the headset don't hang a call, I have updates the firmware twice, I have to reconnect the headset every month, it junk!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5200 Headset. We're sorry to hear about your experience. This particular headset should give you up to nine days of stand by time, however please note that in order to activate stand by mode your headset has to be without any use for at least 90 minutes and completely disconnected from your phone. If you are experiencing audio issues even after updating the its firmware version, you might want to try resetting the Bluetooth connection to clear the Bluetooth stack. To do so: 1. Delete the headset from your cell phone’s list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. In case you get the same results, please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
i love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great Bluetooth I only wish the talk time was more than 7 hrs
I would recommend this to a friend