Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- SKU:
- 6563035
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
OK HEADSET
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent headset it just cuts in and out sometimes
I would recommend this to a friend- Pros mentioned:Comfort
Comfy but too much static
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm highly disappointed in this product considering the cost! Comfortable, works well but not worth the price. I really wish Motorolla would update the H730 my best set by far which sadly doesn't work with iPhone 7. Bought it today returning tomorrow and I will try the voyager legend and pray for better luck
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.
Great Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth headset will connect to more than one device. Just what I needed!
I would recommend this to a friendAnother Great Plantronics product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice upgrade from the Legend! Product lives up to the reputation of a Plantronic product
I would recommend this to a friendgood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good...................................................
I would recommend this to a friendLove it. Thank you BB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I missed my Bluetooth.....no more holding a phone while driving. Use your voice for everything
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Not the sturdiest but it is a good head piece
I would recommend this to a friendChristmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a christmas gift for my dad...he has yet to use it i will update when he does
I would recommend this to a friend- Pros mentioned:Sound quality
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this headset for 7 month now. It connects fast. I sound quality is great. So much to the good. A lit of people can't hear me, I feel, the standby time doesn't get to the advertised time, It feels like only 10 to 12 hours, it takes too long for the voice commands to come up, sometimes I hear static like the headset don't hang a call, I have updates the firmware twice, I have to reconnect the headset every month, it junk!
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5200 Headset. We're sorry to hear about your experience. This particular headset should give you up to nine days of stand by time, however please note that in order to activate stand by mode your headset has to be without any use for at least 90 minutes and completely disconnected from your phone. If you are experiencing audio issues even after updating the its firmware version, you might want to try resetting the Bluetooth connection to clear the Bluetooth stack. To do so: 1. Delete the headset from your cell phone’s list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. In case you get the same results, please note this unit has a one-year limited warranty from date of purchase. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
i love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great Bluetooth I only wish the talk time was more than 7 hrs
I would recommend this to a friendPoly revew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not always a clear conversation, crackles and breaks up
No, I would not recommend this to a friendGreat for phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my boyfriend who loves them.
I would recommend this to a friendDoes not work on a Regular cell phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent over 1hr at Best Buy trying to get this Bluetooth to work on my cell phone The 1st sales rep said he could get it to work on my reg cell phone it says on the box smart phone we kept trying to get it to work well we got it connected the rep called me & the voice command said say answer or ignore with all the noise in the store I said answer & I could hear clearly so after purchasing I took my wife to dinner & the phone rang saying say answer or ignore , Well I said ignore because it did not say the number that was calling I went back to Best Buy and advised the sales rep & he was with another customer so a different rep came & he tried with neg results so I was there over 1hr again trying to get a refund & exchange for a bluetooth that works , well We try a different one & get nothing so the rep says it's my phone so I go out to my truck & come back in with my bluetooth that works & the sales rep who was there before is gone I tried to get someone to help & it took a long time to get my refund. Well today I went to AT&T where my cell phone is registered asking about the bluetooth & was advised it only works on smart phones the rep checked my phone to see if it could work & advised only works on smart phones I was advised that Motorola is the only one that makes a bluetooth for regular phones that was the make of the bluetooth I had & had purchased 6 months ago at the same Best Buy Well I went back & advised this time the manager was there to listen to me he was unable to be found last night we went to where the bluetooths were and the sales rep who had helped at the end before, was there and the manager said why did we not try a different one the answer was nobody thought of it last night well it was strange that a different one was tried and it worked it was a Motorola . So just to let anyone know in the future that the Plantronics -Voyager 5220 does not work on all phones
No, I would not recommend this to a friendPerfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and I would make it again. No regrets
I would recommend this to a friendTook back, did not open
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At my local BestBuy store, this was an impulse purchase to replace a crumbling Voyager Legend, but the Voyager 5220 is not compatible with the magnetic charging cable that the Voyager Legends came with. A magnetic charging case is available for the 5220, but not a magnetic cord alone, and the case does not appeal. Since I kept 3 (!) from old, dead Legends, this incompatibility is a big downer. I'll just buy a discontinued $50 Legend. The Micro USB takes two hands and a sharp eye, as I found from using my Sony Stereo/FM Bluetooth headset.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager 5220, we will forward your comments and feedback to our team for future consideration when developing new products and accessories.
Please don't hesitate to contact us at www.plantronics.com/support if you require assistance!
- Cons mentioned:Fit
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The sound, the fit, quality is not good
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi! Thank you for taking the time to share your feedback on our Voyager 5200, however, we’re sorry to hear about your experience. We intend to provide the highest quality products to our customers, unfortunately, this wasn't the case this time, with the wearing style and microphone more specifically.
As you may be aware, our Voyager 5200 features a four-mic array and our adaptive DSP work together to cancel disruptive background noise like traffic or crowds, so microphone-related issues are considered unusual, hence isolating, and light troubleshooting are recommended.
Please install the Plantronics Hub app on your computer, (https://bit.ly/30jDXJM) connect the headset, install any pending updates, and reset the device via settings, if issues continue, please disable the wearing sensors master via the settings menu.
About the loose-wearing issue, keep in mind the headset includes spare ear tips in different sizes, make sure to try the larger one for a better fit.
Thank you for bringing this to our attention. We will forward your comments to our team for review and consideration.
If you have any additional concerns, please do not hesitate to contact our Customer Care Team at 1 800 725 598
Deceptive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very conflicted with this product. I bought one since my coworker uses it and lives it. His has a very nice charging case like every other headphone I have ever owned, and this is pictured in the product photos. I was very shocked to see that this case is not included and makes this the easiest to lose and most likely to be damaged tool I will use every day. The only place I have seen that this charging case does not come with the device is inside the packaging after I bought it. Especially at this price point
No, I would not recommend this to a friendear piece
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is convenient to use, but sometimes it feel uncomfortable.
I would recommend this to a friendNot happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me a 5200 Ledegin instead of a 5220 Voyager Didn't know until got home with it.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this earpiece!! Frees my hands while working, blocks out background noise.
I would recommend this to a friend