Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 7684 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,684 reviews
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bluetooth, good clear sound, low background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a long time. Comfortable and sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Range

    Rated 3 out of 5 stars

    I can run my vacuum while talking.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it at first because the one I had before seemed more user friendly. They said this one is one step better than what I had. I think with more practice it will be fine. I am able to vacuum without the other person on the phone hearing it. But I don't feel that the range away from my phone is any better than my last one, which it says it should be. I do like the part that goes in your ear real well. I forget I'm wearing it and it stays in my ear better than my last one.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220! The overall range of the headset will depend on the device you have it connected to. When connected to a class 1 Bluetooth device you should get up to 98 feet of range with a clear line of sight, and when connected to a class 2 Bluetooth devices (most phones and tablets are class 2) you should get up to 33 feet of range. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance with your unit! Plantronics

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to talk ,play music and battery last 6 hours

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This Bluetooth is great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager 5220 is a more comfortable fit than the other ones I have owned by this company. The noise blocking feature is wonderful. Has the same great features as the previous ones.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Love this Bluetooth Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this for Christmas so I haven't been able to use it a whole lot. But from what I have experienced so far I imagine I will be back to revise my rating to 5 stars. There are two reasons I gave it four stars. I'm not a tech wizard and having COMPLETE instructions would have been nice. Also not positive about the size. It seems a little bulky now but I believe I will get used to it. My old one was simply an earpiece. Loved it but never was happy with the fit. Hence the change to the Voyager.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great size

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is real nice and fits well on your ear . I can hear everything real clear and it will also dial your contacts for you , and I love that it announces who’s calling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ahmed yusuf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price and good quality Beyond my expectation will order again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics is the best device on the market. Great sound quality. Or n both for listening and speech high quality item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried at least 15 different wireless headsets over 5 or 6 brands, and tried 6 different wireless Bluetooth headphones/ earbuds and this headset is by far the best one for talking. Not only do I hear whoever I'm talking to perfectly in any environment (I work in a lot of industrial environments with a lot of noise). I have to talk to tech support very often in loud environments and these are great with the ambient noise cancelation for both me and the person on the other end. Fantastic product, I recently ran mine through the washer and dryer and after 2 days I turned then back on with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent and drowning out the background noise!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and use my phone a LOT. Was running a conference call and had my 2 year old granddaughter being excessively noisy and the listeners heard NOTHING! Easy to wear while cooking and doing the laundry, even heading out to fetch the mail, the person on the other end doesn't get the outside interference. The only thing it doesn't seem to block is the sound of the peacocks in my yard.....then again my clients do get amusement hearing them. Being slightly hard of hearing, I wasn't sure if I would have a difficult time listening to a caller but they are also loud and clear. Microphone quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product except for use with Google Meet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed emotions about this product. Audio quality is excellent. Talk time is not as great as advertised - it consistently says it has 7 hours but runs out after 5. I really like the feel of the headset and the ability to pair to both my phone and my laptop. The size is just right though I find it to not be snug to the ear canal. The thing that is driving me nuts and will likely prompt me to return the headset is that it suddenly goes on mute and I CAN NOT get it off mute when on Google Meet calls. I just don't understand why it is doing it. The Meet call is not muted but no audio comes to Google Meet. I'm 80% sure this is user error in some way but there is no manual and the support information is not helpful. Lastly, I would recommend getting the charging case. The flap for the MicroUSB charging port is really hard to open. I have to use a toothpick or some other tool to get it to open.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best bluetooth headset yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the best one I have purchased yet. It fits comfortably, provides great sound quality on both sides of the call, and is easy to use. It last twice as long as my previous headsets on one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Swift response. Long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality hands free cell phone earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to it. I have had a Q2 and Q3 bluetooth ear piece for years. Unfortunately could not find a replacement for it so I went to Best Buy. I spoke with a knowledgeable sales lady. The product is heavier than what I am used to and will take a little time to get used to the behind the ear piece. The sound quality is good, persons I am speaking with tell me my voice is clear and minimal background noise. As a big truck driver finding a quality hands free device can be difficult. So far I am happy with this Plantronics unit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    reaccuring purchace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous Plantronics Bluetooth Headsets, I frequently lose one and have to purchase another. I will not purchase any other headset, it wears great, sound is good and it keeps me safe on the road

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    1st time user of Bluetooth Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a Bluetooth. I did read reviews before choosing Plantronics Voyager 5220. Watched a video about it. It is helpful having hands free to walk around (not too far away from where cell phone is) or driving. No one can hear any noise. People can hear me clearly. The devise does hurt my ear a little, and is sore by end of day. Doesn't seem to get use to that. I'm not good at pushing the little button to mute anyone, guess I need to practice more. It is worth having, so I would recommend this brand. Good quality, looks good, does what it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Battery High

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than a previous model, the voice is very clear and clean. Purchased the accessory charger and hard case to protect it while on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of headset i recommend anyone trying to get one to get it you will be one happy person with the quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort, safety and a good price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this version. It fits comfortably and it actually does reduce the background noises when you are talking with someone. I still don't understand why so many people don't use quality earpieces and remain hand free. Plus if you leave your phone, the earpiece will let you know you are no longer connected.

    I would recommend this to a friend