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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7672 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,672 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this ear piece because it has a long battery life. It is clear, but you have to get used to it being around ear with little weight but, not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a realtor and am constantly in my phone. This headset fits comfortably on my ear and I can hear clearly what the other person is saying. I'm hard of hearing and the sound is clear. I love the flexibility of being hands free also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality are fantastic the button are a bit confusing until you use it for a short time and due to the thickness on top it does seem to slip out on a occassion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    High quality and light weight...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried two headsets, this one and the Parret 350. The sound quality is awesome on both, maybe slightly better on the 350. However, the 350 weighs a ton. The 5220 had awesome quality and very light weight. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headset Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a number of years. the only reason I purchased a second one is because my dog ate my original. Great battery life, great noise cancelling. I like that it can be paired to two phones concurrently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product except for use with Google Meet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed emotions about this product. Audio quality is excellent. Talk time is not as great as advertised - it consistently says it has 7 hours but runs out after 5. I really like the feel of the headset and the ability to pair to both my phone and my laptop. The size is just right though I find it to not be snug to the ear canal. The thing that is driving me nuts and will likely prompt me to return the headset is that it suddenly goes on mute and I CAN NOT get it off mute when on Google Meet calls. I just don't understand why it is doing it. The Meet call is not muted but no audio comes to Google Meet. I'm 80% sure this is user error in some way but there is no manual and the support information is not helpful. Lastly, I would recommend getting the charging case. The flap for the MicroUSB charging port is really hard to open. I have to use a toothpick or some other tool to get it to open.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints. I can hear everything great and people tell me that there is no interfering noise in the background. It's comfortable on the ear unlike a few others I've tried over the years.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Plantronics, solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly different design of the Voyager/Legend headset. Looks snazzier, but the biggest change I noticed is the fit. For some reason the fit or form is slightly different, and this one does not stay in my ear as well as my old ones did. There is a minor change in the volume buttons from the last Voyager I had, these are easier to distinguish and adjust. I liked the magnetic charge connector on the last one, but hated having to keep it away from magnetically sensitive things. This one has a USB-B connector which works well and is less worriesome. Overall good functionality, seems solid and well made, and performs very well, just like the last 15 or so of these things that I have had. Won't buy anything other than Plantronics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear to speak and hear. The battery is ok, but overall a good device.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Bluetooth ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not recommend a Bluetooth device any more than this one. Great sound quality, volume control is exceptional, it fits well and is very comfortable. People I speak to tell me the the microphone quality is exceptional as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Outstanding ear piece, great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is very high quality. It is perfect for that Driver that has loud noise surrounding them it has clear crisp sound. No problem hearing other person no static or background noise Lightweight, over the ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earpiece. This thing lasts six hours straight talking who does that. Crystal clear drove my convertible with the top down and people could still hear me. I would recommend this 100 times over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Overall Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the headset has been good. It get a bit staticky at times but over all it does a pretty good job with environmental noise cancelling. Battery life is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Selection Best Service Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with my purchase of Plantronics 5220 Voyager Earpiece. It is comfotable,(I practically wear it all day),it charges quickly, and the performance of the noise-cancellation feature is stellar! The Representative on the sales floor was very knowledgeable of the product. His helpfulness was key to my decision. Bes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Collies have no problem hearing or understanding me I can hear them great could be a little less bulky that's why I didn't give it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooh Headset I've Owned To Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Plantronics headsets for my mobile phone for years, but after using them for a short amount of time had to stop using them because of the sound quality or interference reported by people on the other end of the call. I really love this model. The sound quality is much better and so far no one has reported any issues with the calls. If anything, it amplifies sounds which are barely noticeable to me. for example I was crumbling receipts one time and my friend reported the sound being amplified. On a positive note, noise cancellation works perfectly. I've been out walking while on a call with cars driving past and no one has reported any loss in audio or the sound of the cars being overpowering.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd blue tooth and I love it because it is lightweight and doesn't bother my ear, sometimes I forget I have it on, also the reception is very clear which is very important since I drive for a living...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions are written too small. The earpiece is good. It blocks background noise and is comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for truck drivers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good quality sound with minimal background noise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Plantronics Rocks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable bluetooth ear piece to use while working helps with being hands free and has built in alexa and good battery life

    I would recommend this to a friend