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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 7,685 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality hands free cell phone earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to it. I have had a Q2 and Q3 bluetooth ear piece for years. Unfortunately could not find a replacement for it so I went to Best Buy. I spoke with a knowledgeable sales lady. The product is heavier than what I am used to and will take a little time to get used to the behind the ear piece. The sound quality is good, persons I am speaking with tell me my voice is clear and minimal background noise. As a big truck driver finding a quality hands free device can be difficult. So far I am happy with this Plantronics unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    1st time user of Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a Bluetooth. I did read reviews before choosing Plantronics Voyager 5220. Watched a video about it. It is helpful having hands free to walk around (not too far away from where cell phone is) or driving. No one can hear any noise. People can hear me clearly. The devise does hurt my ear a little, and is sore by end of day. Doesn't seem to get use to that. I'm not good at pushing the little button to mute anyone, guess I need to practice more. It is worth having, so I would recommend this brand. Good quality, looks good, does what it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent and drowning out the background noise!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and use my phone a LOT. Was running a conference call and had my 2 year old granddaughter being excessively noisy and the listeners heard NOTHING! Easy to wear while cooking and doing the laundry, even heading out to fetch the mail, the person on the other end doesn't get the outside interference. The only thing it doesn't seem to block is the sound of the peacocks in my yard.....then again my clients do get amusement hearing them. Being slightly hard of hearing, I wasn't sure if I would have a difficult time listening to a caller but they are also loud and clear. Microphone quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried at least 15 different wireless headsets over 5 or 6 brands, and tried 6 different wireless Bluetooth headphones/ earbuds and this headset is by far the best one for talking. Not only do I hear whoever I'm talking to perfectly in any environment (I work in a lot of industrial environments with a lot of noise). I have to talk to tech support very often in loud environments and these are great with the ambient noise cancelation for both me and the person on the other end. Fantastic product, I recently ran mine through the washer and dryer and after 2 days I turned then back on with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely stunning bluetooth headset for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome bluetooth headset for phone calls. The ambient noise reduction is truly amazing and the recharging battery case means you can increase your flexibility and talk time. Best I’ve ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a high-quality headset, making it great for making calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the go headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headset for anybody working from home or on the go. That’s pretty decent job of noise cancellation, but does not fully block it out. I think worth the value, but would highly recommend to purchase with the charging case if you have long days or talk on the phone quite a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I have owned, lost the original. Great headset, use for work so I wear it all day. Good range, clear and pairs easily. earpieces are better quality than other brands too. Hold a charge all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Replaced my Legend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Legend failed and I chose this model as an upgrade. I was disappointed that the Legend charging box and connector doesn't fit this model. However, this model uses a microUSB charging port, so I can always find or borrow a charging cable. I don't think the battery holds a charge quite as well as the Legend, but is very adequate for my use. The volume buttons are reconfigured with the buttons now on top rather on the back of the unit. Sound quality is excellent for both sides of the conversation and the noise cancelling works well. Overall, good product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Perfect for hands free anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, almost forget I have it on! This is my second Plantronics device and I wouldn’t want any other kind. These are very handy, light weight, you can hear the other person ver well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue tooth headset works great. Easy to connect and charge lasts long time. Great sounding and has user friendly call answering and mute function. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd time purchasing this. My wife and I both use it for work. The BEST on the market. Long battery, noise cancelling. Well worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of headset i recommend anyone trying to get one to get it you will be one happy person with the quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a long time. Comfortable and sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bluetooth, good clear sound, low background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Plantronics Rocks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable bluetooth ear piece to use while working helps with being hands free and has built in alexa and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Durable proven lightweight Bluetooth headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight over the ear Bluetooth headset has been around in various versions for quite awhile, with this latest version offering Alexa. Have found these to be durable. Noise cancelling is decent but not as good as larger headsets with mics having foam around them to cancel wind and other noise. Would recommend getting the Plantronic AB A8 5200 series charging case with it so you keep it charged, and don't lose or damage the headset, given it's small size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product except for use with Google Meet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed emotions about this product. Audio quality is excellent. Talk time is not as great as advertised - it consistently says it has 7 hours but runs out after 5. I really like the feel of the headset and the ability to pair to both my phone and my laptop. The size is just right though I find it to not be snug to the ear canal. The thing that is driving me nuts and will likely prompt me to return the headset is that it suddenly goes on mute and I CAN NOT get it off mute when on Google Meet calls. I just don't understand why it is doing it. The Meet call is not muted but no audio comes to Google Meet. I'm 80% sure this is user error in some way but there is no manual and the support information is not helpful. Lastly, I would recommend getting the charging case. The flap for the MicroUSB charging port is really hard to open. I have to use a toothpick or some other tool to get it to open.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bluetooth, it is lightweight and the sound is perfect. Excellent to use hands free no matter what you are doing. Cooking, driving, changing the baby...anything. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its working beyond what I imagine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plantronics I've purchased in the past and enjoyed the quality but that was a few years ago... the Voyager 5220 series past my expectations overall... the only thing is between retail and or supplier the made it oddly difficult to purchase the charging case at the same time Best Buy gave me an excellent price match but couldn't or was unable to order the charging case ($39.99) additional...So I lucked out and found it at Staples (Big Thanks) the case is absolutely need for an investment such as this.

    I would recommend this to a friend