Customer Ratings & Reviews

Not a big earpiece fan, but this one is very comfortable and works great! The sound is excellent and my calls are received very clear with little to no back round noise.

Great battery life, crystal clear audio and mic help make this Plantronics unit one of the best bluetooth headsets in the market.

This is hands down, the best earpiece that I have ever owned!!! Sound battery charge time everything is good with this earpiece.

I've had the past 3 generations of the Plantronics voyagers and they always keep getting better, great battery last all day, HD quality, and the noise canceling is very good for driving

This is much better than wearing a headset. The battery only last me one business day, but that is sufficient. I also have it connected with my PC and phone and go between the two of them seamlessly.

This is my 3rd Plantronics and I love this PLT BLUETOOTH its very clear and comfortable in my ear. I recommend this headset.

Great earpiece. Eliminates all sounds from outside! Lasts longer than others! Recommend highly!

The only reason i returned it is because it doesn’t stay still while walking( i have califlower ears from wrestling loool ) otherwise, after hours total of search here and there, there is no better product if you are looking for the perfect earpiece to conduct your business

I bought this 3 years ago, and I work from home full time. With the available USB dongle, I can connect this to my laptop for Zoom, Teams and Skype. In addition, it allows me to be connected to both the USB dongle and to my iPhone simultaneously, so I don’t have to maneuver back and forth changing setting. Once I’m done with a Teams call, and my phone rings, I simply answer the phone call on the same headset. The battery is finally failing after 3 years of 10+ hrs per day use and I’m buying another one!!

Used to use Jawbone but bought this after using a similar model at work. Comfortable, light weight and has good sound quality

The headset does not fit as well as the voyager pro hd. when you try to adjust or push the earpiece back into the ear, you are either covering up the mikes, or pressing the mute button. also having the call disconnect button on the back of the boom instead of the side, is a pain. I wear glasses and plantronics says to put your glasses arm on the outside of the unit, another pain, just doesn't seem that the earpiece sticks out as far as the voyager so it just doesn't go far enough into the ear. People say that my voice goes in and out alot, didn't happen with the voyger, I think that its because the mike boom sits farther away from the face/mouth. it cuts out the extra noise i guess but just does not fit well and does not go into the ear far enough for me. i work in road construction, drive a dump truck and when I'm bouncing around, the unit just feels like it gets loose in the ear, so I have to be constantly adjusting the unit, trying to push the thing back into the ear so I can hear. If you look at the units together, you can see that the voyager pro's earpiece actually sticks out a tad further, probably why it fits into the ear better. if they would have made just the behind the ear piece smaller and kept the ear piece the same, probably would work better. This is strictly what i'm experienceing. Others might have better luck and maybe don't have to constantly adjust the thing as much, as well as non glasses wearers. Should have just bought another voyager pro hd. I do recommend this, its just not working that great for me.

Comfortable, easy to use, nice features, and great sound quality. Also folds flat so you can drop it in your pocket; suggest the manufacturer include a pouch to store it in.

As advertised! Low wind noise, good noise cancellation. Can be worn in hot environments. Comfortable fit, and easy to use.

great unit, stays in ear and has great sound quality and good battery life.

I have had trouble with earpieces and headsets switching between my phone on a computer based calling application like Skype. I needed to have two separate devices to function reliably for business conversations. This model does it effortlessly and doesn't get confused. Range away from the computer is however much less than with the phone. The additional carrying case is fantastic. I wouldn't want to have the earpiece without it. it keeps track of it (I would loose it!) and the option to put it in a quickly accessible cradle on a desk and still have it charging is a convenient feature that assures I always have it charged.

This Bluetooth earpiece is very easy to use and sturdier that some some earlier Plantronics models I've used for the last several years. The controls are better and the quality of the sound is improved. Would have given 5 stars, but the battery status indicator rates the battery as "high" or "low" rather than the previous announcement giving the number of hours available. The number of hours is more helpful, making it easier to plan charging intervals.

sits well even on my ear and alot of these style headsets tend to hurt my ear after some time but not this one... No rejection is really good, even standing outside in 30 mile an hour wind the people on the other end of the call had no issue hearing and understanding me. I took 1 start away for battery life.. it states 6 hours of talk time and they are not kidding, 6 is all you can get on a single charge if you want a good bluetooth but dont need alot of talk time then its well worth a look

Low price and good quality Beyond my expectation will order again

I've had the ear piece for several months now. I drive around in a noisy service van all day averaging 200 miles or more a day. I have important phone calls to fellow employees and to customers that I need to be able to hear and be heard. I have tried numerous Bluetooth head sets from the high end to the low end. And plantronics has not failed me. From the voyager legend to the edge and now the 5200. All great but the 5200 stands out with great volume, and the people have no idea I'm in a noisy environment. A win win. So if your reading through reviews wandering if this is the one you want. Then get it. You won't be disappointed.

No issues works very well for me. Sound, battery life and flexibility is great