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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,685 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for hands free phone calls,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and convenient controls. I use primarily when driving to catch phone calls hands free. Also great for listening to books and podcasts or music when in a group or on a road trip. Phone calls interrupt streaming and asks "accept or decline". This is my third one. The first one developed frayed wiring after a year (minus one star). I lost the 2nd one and couldn't live without so ... on my third one. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!! Would not purchase anything else!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager 5220 is so comfortable to wear, I forget I even have it on. Last Christmas I gave one to both my daughters and they love them too. Clarity is very clear. I wear mine at home and am able to do housework and also talk on phone. My husband lost his and tried to do with out and that lasted only about 3 days. We went and replaced it with the same one. I also had to replace mine once, (I accedently stepped on it when I dropped it, but fortunately I had purchased the replacement plan and was able to get another one with no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bluetooth headset. Very compact and easy to travel with. Long usage time between charges. Sound quality is high.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset because it cancels out all the surrounding noise. This is light weight, and has a lot of different features. I will continue to recommend it to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Headset.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to headset for the last couple of years, great sound quality and good noise cancellation plus alexa built-in makes this a solid headset. I the battery life varies based on usage, and I use mine a lot, so I got the charger. and if you get the UC version you will get the USB dongle for pc connection and charger. oh yeah, it has tile so you can find it. if you loose it but the sound as you would expect is not very loud. I dare you to find a better Bluetooth headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good reception

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slightly awkward fit, but the sound is excellent; charges fastl durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th unit in 6 years. 3 are still operational. Battery life is excellent and the call quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is better on this version of my Platronics than the cheaper model. It disconnects frequently, which is very frustrating. Not sure if that is my poor quality AT&T receptioni, or the headset. Our cell coverage has dropped since the conversion to 5G and we drop calls frequently and have trouble loading data. So not sure which is the real problem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a different brand that was $30 cheaper. Hurt my ear. Got this Plantonics and it is very comfortable and works great. Sound quality is really good too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality at an affordable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t figured out how to answer from the earpiece itself yet, but mainly use it working remotely and I love it. Was easy to connect and very clear on the other end of the line. Great quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK in a rush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my new puppy enjoyed my "Sennheiser Presence" as a chew toy I was in a spot. Headed down to the local BB with a unit in mind. Not having it in stock I chose this having gotten fairly good performance with the Voyagers" of the past. Pro's: Loud enough in most environments I've experienced. Everyone has heard me loud and clear in the same. Battery life is OK for "old tech" expect to charge a few times a week for moderate use. Very easy to use interface and ready to pair as soon as you turn it on! So for I've gotten about 75' of range with minimal obstacles. Con's: Battery life. Granted I have been spoiled but expect to lose an hour or more of talk time every 8 to 10 hours even when idle. I lose n hour of talk time a day even with the unit powered off. I will use this as a forum to ask BB to consider carrying the Sennheiser Presence as a in store item, for a few dollars more I guarantee for those without puppies a far superior product and experience. If you choose to do so I'll be waiting at the door at opening time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My fourth Voyager, 1st 5220. Excellent battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fourth Voyager, 1st 5220. Excellent battery. Does seem to lose connection when talk time down to about 2 hr some of the time.. Excellent sound quality and ear comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this Bluetooth ear piece. It's has great sound quality and is very comfortable. It has good background noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big fan of Bluetooth headsets but with my work and always needing both hands to type or drive this headset is great. The sound quality and comfort are top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. The headset is comfortable. The battery is a bit smaller than my previous Plantronics, only offering 6 hours of talk time (so the voice tells me).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awsome Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headset... sound is clear hearing receiving calls and Audio...make note afterwhile that after some time some calls that people complain that I am not coming in so clear....but for now this is one of the better Bluetooths been using this particular unit for about Ten years and haven't found better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good business cellphone headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Plantronics Vogager 5220 as a replacement for my Vogager Legend headset back on June 30, 2018. The transition went smoothly at first until I tried to change the eargels to get a better feeling in my ear the eargels keplt falling out of my ears. I called Plantrontics and they sent me out some medium and small eargels that had the rubber inserts around the sealing that held them in place when you needd to change the eargels for a proper fit. Thanks Plantronics for making my headset sound great. I love the auto answer and ignor feature for the incoming calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent sound and comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little extra effort putting it on, but once adjusted it feels great. You forget you even have it on. Able to listen to music for hours, holds charge very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Construction Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately with a job like mine this was not the fit for me, item does not sit perfectly in the ear so it tends to have a lot of room to move when you are working. Sound is okay as for the microphone from peoples feedback i sounded great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, this is a great product. The clarity of sound is good and the noise cancellation feature helps. Excellent battery life as well. I would recommend this.

    I would recommend this to a friend