Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7672 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,672 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Headset.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to headset for the last couple of years, great sound quality and good noise cancellation plus alexa built-in makes this a solid headset. I the battery life varies based on usage, and I use mine a lot, so I got the charger. and if you get the UC version you will get the USB dongle for pc connection and charger. oh yeah, it has tile so you can find it. if you loose it but the sound as you would expect is not very loud. I dare you to find a better Bluetooth headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    It took some getting used to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable to wear. It works really well. It has a good battery life. I got it on a recommendation from a coworker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for the commuter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable on ear and good noise canceling. Only bad thing is a little big to carry when is not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Voyager 5200

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down, the best earpiece that I have ever owned!!! Sound battery charge time everything is good with this earpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bluetooth headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bluetooth headset. Very compact and easy to travel with. Long usage time between charges. Sound quality is high.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th unit in 6 years. 3 are still operational. Battery life is excellent and the call quality is phenomenal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where can I buy the charging case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate the item for it works fine. My husband loves it but the fact that Best Buy does not sell the charging case that is available for this and looking online for it seems to show conflicting accounts whether or not the 5200 series versus the 5220 series can use the same case or not. It’s been difficult for me to locate a charging case for this particular earpiece and it would’ve been super helpful and I would’ve purchased them at the same time if they were both available at the store or the website so that is the reason it only gets four stars

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the past 3 generations of the Plantronics voyagers and they always keep getting better, great battery last all day, HD quality, and the noise canceling is very good for driving

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awsome Bluetooth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headset... sound is clear hearing receiving calls and Audio...make note afterwhile that after some time some calls that people complain that I am not coming in so clear....but for now this is one of the better Bluetooths been using this particular unit for about Ten years and haven't found better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great device for law enforcement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version and this one is clearly an improvement. It is comfortable, lightweight and efficiently produced. I Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Darn tootin!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Ignore Alexa. Google works too, just like other Bluetooth products. Snort. I have three. I work in the videogame business and talk too much. I think that Logitech's purchase of these guys is an ever-growing bonus. Used at E3, and in loud crowds with music, voice, and various since soon after they launched on June 26, 2013. I have used lots of other flavors for a longer time. 'Nuff said

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!! Would not purchase anything else!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Voyager 5220 is so comfortable to wear, I forget I even have it on. Last Christmas I gave one to both my daughters and they love them too. Clarity is very clear. I wear mine at home and am able to do housework and also talk on phone. My husband lost his and tried to do with out and that lasted only about 3 days. We went and replaced it with the same one. I also had to replace mine once, (I accedently stepped on it when I dropped it, but fortunately I had purchased the replacement plan and was able to get another one with no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, easy to use, nice features, and great sound quality. Also folds flat so you can drop it in your pocket; suggest the manufacturer include a pouch to store it in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenient and easy to use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is better on this version of my Platronics than the cheaper model. It disconnects frequently, which is very frustrating. Not sure if that is my poor quality AT&T receptioni, or the headset. Our cell coverage has dropped since the conversion to 5G and we drop calls frequently and have trouble loading data. So not sure which is the real problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life concerns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Plantronics Legend user for years because they were in class of their own for build, battery life and call clarity. The new Poly versions fall short on battery life, but call quality and build have still met my needs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    great product for using computer and phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with earpieces and headsets switching between my phone on a computer based calling application like Skype. I needed to have two separate devices to function reliably for business conversations. This model does it effortlessly and doesn't get confused. Range away from the computer is however much less than with the phone. The additional carrying case is fantastic. I wouldn't want to have the earpiece without it. it keeps track of it (I would loose it!) and the option to put it in a quickly accessible cradle on a desk and still have it charging is a convenient feature that assures I always have it charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good reception

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slightly awkward fit, but the sound is excellent; charges fastl durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid Bluetooth Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, crystal clear audio and mic help make this Plantronics unit one of the best bluetooth headsets in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Old school bluetooth ear piece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a better for phone use when talking and listening then ear bugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ear piece. Announces the name of gives the opinion of accepting the call or not . I have brought this for those reasons not offered by any other Bluetooth.

    I would recommend this to a friend