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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,685 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystals clear sound, super lightweight and overall a solid headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good driving aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The law is the law. Everyone needs something if they want to be in contact while driving. The only reason I did not give it a 5 was because in dash would be the best choice. But if could have an older car like me and not a lot of money, this device will do. I t has different sized earpieces for the ear, the volume is easily adjustable the sound is clear. It does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit had to be returned due to shutting down multiple times per day. Received a replacement a few days ago and all seems well, so far. Have used this same device in the past with great results. Comfortable to wear for long periods. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a plantronics voyager edge it was nothing but trouble. Would'nt pair consiently always had to touch my phone to answer calls. It drove me nuts I almost gave up on bluetooth. Then I went into Bestbuy to claim another defective piece of hardware, oh mind you this was my second edge. Then salesman told me about the 5220 so i tryed omg what amazing device, I have no complaints. You won't either, get this model its alsom in all functions, I'm so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Plantronics Bluetooth for several years, always buying less expensive models. This time I spent more and got the 5020. I've always felt that I have had a good product. Now I have an exceptional product. It is comfortable to wear. The noise blocking is particularly impressive. I can have a phone conversation with the radio on and the other person isn't even aware of it. I highly recommend this model!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, comfortable and can hear everyone well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    PL5220

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this bluetooth headset and was very pleased right away.Good battery life, and excellent clarity!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound awesome! The are comfortable to wear and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit and clear sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found an earpiece that fits my small ears and has clear sound without cutting out or echoing.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i haven't used it much yet. no one has called while I am driving. :) i bought this one because my brother has it and HIGHLY recommended it. He uses it in the car and at home for business calls. When I talk to him on the phone, I can't even tell he is on Bluetooth. I like the fact there were smaller attachments for the ear insert. Most ear pieces are too large to stay in my ears...i have purchased and returned three prior to buying this one. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product - not much competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product for 2 years now and Just bought a new one for my wife. The sound quality is amazing both ways, I am taking calls while in my car or in airports and have asked repeatedly if the ambient noise could be heard by the person I was talking to, they can't. A must have for anyone spending time on the phone while doing other things. Also goes with an optional charging case which is really worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headset I've found.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been the best headset I've found. Talk time keeps me going all day without searching for a charger. It has enough volume to allow me to hear the other person. They all say it sounds like I'm on a regular phone. The only issue I've had is noise cancellation in the wind. It doesn't seem to work very well in moderate wind. This is the 4th one I've purchased. Each model has gotten a little better.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this before. This newer version fits a bit looser that the older one. My work involves a lot of movement, so i like a tighter fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good quality, not so good for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of calls is good. No problems hearing other party, and other party says quality is clear on their end. My problem is that the unit is too big for my ears. It's too loose, so I have to constantly adjust it so it doesn't fall off. If your ears are small, I don't recommend.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220 headset, we will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please be sure to try wearing your headset on either ear and also trying all of the included eartip sizes to find the most comfortable and secure fit. Our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, the best Bluetooth headset on the market, of its size. The 4 mics on this thing give it superb noise cancellation. I can hear and be heard by the person on the other end with no problem, even when driving on the highway with all the windows down. The only drawback, for me, is the over the ear design. And that’s only because I wear glasses when driving at night or in the rain. Besides that this thing is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth sounds great the clarity is one of the best I've had. The fit however is a bit awkward. Doesn't feel very secure on the ear it has fallen off my ear several times so I'm very careful when I use it. I've used several of the ear gels to see if that helps and it hasn't.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220, we will forward your feedback to our team for future consideration when developing new products and accessories. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Poly blue tooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this divice you'll never hear background niose if get tired from one side easily switch from right to left im truck driver and always going to pik this one up the BEST and the BEST

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good just not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earpiece is very good and battery life for talk time is 6hours. I can walk up to 100ft away from my cellphone and still talk. My personal issue is I'm not a fan of anything in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this earpiece, it's very comfortable and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful headset!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is both comfortable and functional. It has very clear sound.

    I would recommend this to a friend