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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7672 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,672 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% 10 star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth ever i buy its have high quality sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Bluetooth for extended use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several of these Plantronics headsets over the last 15 years. Each one better than the last with improved features and comfort. This one is excellent with three microphones fir noise cancelling and call clarity. All Day wearability and 6hfs of talk time. Most of the Plantronics products I have owned have lasted 2 or more years with daily heavy use and recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth. Noise canceling is superior. Extremely efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, comfortable and can hear everyone well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Very clear for the person on the other end. However, many times I hear a good amount of static for no reason at all. The application they offer to support the headset is a very large added plus. My technology illiterate father got this for a birthday present and he was able to figure everything out on his own through the plantronics application!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very clear. No one notices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear. No one notices! Reasonably priced. Comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and I'm happy with my purchase and I would

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bluetooth headset. I won't talk on my phone if I don't have it. My callers seem to hear me fine without hearing all my background noise. I have even used it while it was raining without any issues. I highly recommend this if you need a durable headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one. The first one lasted a year plus before I damaged the soft ear piece and couldn't find the replacement parts. The second one lasted a year plus and then it started having weird issues. It is possible it was exposed to moisture that caused this. Still love it though so ordered another one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this headset is excellent. It has good sound quality and a decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Overpriced & Poor Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this headset to replace an Insignia headset that I had for years that finally quit working. I had, at the time, paid less than forty dollars for that device, so I was hoping for a lot more perks with this device being almost four times more expensive. Upon receiving the item, I was disappointed to find out that the charging dock that is shown in the pictures online is NOT included with your purchase. Best Buy should remove this image. I powered on the device and it appeared to be approx. 50% charged upon delivery (no issues there). I tested the call quality by calling myself from a different phone and was immediately disappointed. It sounded as though I was talking through an AM radio that wasn't quite tuned. The audio output from the earpiece also sounded just as poor. I wanted to see if this would improve throughout the day. There was no improvement. In fact, during a call, the individual on the other line stated that I was beginning to sound distorted and high pitched. I stopped using the device for the rest of the day. Once I got home, I downloaded the Plantronics app to make sure all of the firmware was up to date and it was. There were no other settings that seemed to be turned off or causing these issues. Some positives - Though my wear time was less than eight hours, the device was very comfortable to wear and did not dig into the ear or surrounding area. It was also quick to pair to my device and the Plantronics app is very user friendly. For the price that I paid, I was expecting a high quality piece that would work as described, however, I got the opposite of that. I will be returning this device.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for reviewing our Voyager 5220; however, we're deeply sorry to hear about your experience. If you are experiencing audio issues, we recommend resetting the headset by pressing and holding the call control and mute buttons for 5 seconds while it's turned off, this will reset the headset. We also recommend unpairing and repairing the headset with your mobile phone, testing with a different phone can also help us isolate the problem. If the same issue persists, then it could be a problem with the headset and it will be best to replace it. Remember this unit does have a limited warranty from the date of purchase and you can request a replacement directly through our official website. If you require further assistance, please don't hesitate to contact our Customer Care Team at 1-888-363-0726. plantronics

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound and wind dampen mic fit is a little loose but great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have purchased several of them and i keep coming back for more. Good quality product. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Polly headset very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the Polly headset to be very accompable. Have great microphone reception and also noise-canceling. So people can hear you clearly on the other end

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Provides freedom of movement with good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality as reported by others receiving my calls. Long battery life between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best of breed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this device - my last Bluetooth headset was the model below this and never impressed me with its static. The 5220 seems to have nipped that issue in the bud, has good range, and a more solid “feel” to it. I am rarely without my headset in the car or at work and I usually forget that I am even wearing it. The PLT Hub app has better functionality than with the Legend model, too - all in all, a solid unit.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    bluetooth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best bluetooth i ever used never have on issue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good driving aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The law is the law. Everyone needs something if they want to be in contact while driving. The only reason I did not give it a 5 was because in dash would be the best choice. But if could have an older car like me and not a lot of money, this device will do. I t has different sized earpieces for the ear, the volume is easily adjustable the sound is clear. It does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good quality, not so good for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of calls is good. No problems hearing other party, and other party says quality is clear on their end. My problem is that the unit is too big for my ears. It's too loose, so I have to constantly adjust it so it doesn't fall off. If your ears are small, I don't recommend.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220 headset, we will forward your comments and feedback to our team for future consideration when developing new products and accessories. Please be sure to try wearing your headset on either ear and also trying all of the included eartip sizes to find the most comfortable and secure fit. Our customer care group at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a truck driver, I had a problem with people talking to me and I can't hear them with my ears, but now plantronic has helped me. I like it guys keep going

    I would recommend this to a friend