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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,685 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wifes favorite had to buy another after dog ate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sound good distance of range secoond oneivebought

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth head seat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Plantronics Voyage devices. With conf calls going for hours 2 are a requirement. This is paired with my Laptop for V over IP- the pairing process was easy (as any well created device should be). The sound is great, other have noted I sound better than before. They are solid devices, they work and take a beating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Bluetooth Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Noise cancellation, long lasting battery, and adjustable volume levels.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed it for sound is very satisfying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bluetooth I had the other lower grade models but this one connects better and the quality of sound is better. The power adapter is better and charges extremely fast 20-30 minutes for a full charge. The full charge which is supposed to be 7 hours falls short hence the 4 stars as I would estimate 4-5 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent wireless headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work from home. Overall it's pretty nice. Doesn't fit in my ear as well as hoped and once in a while gets a little broken up. Battery life is great and overall experience is good. Can't help but think there might be some equally as good for less.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    iPhone X Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is allegedly as good as it gets. I still have in call disconnects and reconnects that Plantronics knows about, but doesn't do anything about it. The sound quality is good the noise canceling is good and the fit in my opinion is great.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review. We're sorry to hear you are having some trouble with your Voyager 5220. It's possible the sensors might be triggering inappropriately. These can be influenced by several external factors: the shape of your ear, wearing glasses, temperature; these sensors are responsible for detecting your ear and sending a signal to your phone that you are wearing it. Please do a firmware update and disable the sensors (Settings) through the Plantronics Hub to see if you get the same issue. To install and download on your PC: https://www.plantronics.com/us/en/support/downloads-apps/hub-desktop. If you continue to have these issues, please contact us at: https://www.plantronics.com/ca/en/support/contact/email-support# Plantronics

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and device is comfortable. So far I am happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics Voyager 5220 is great. My wife does not experience audio fading that she did in cheaper versions of the Plantronics units sold in Wal Mart. The audio is also better in the ears of the caller. I would buy it again if she lost this one and I do recommend it to my friends.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you very much for your honest review and for your kind comments; we really appreciate you taking valuable time out of your day to give your feedback. We will continue to provide our valuable customers like you the best of our products and services. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance. plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    plantronics 5200 series bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as described noise cancelation was good Battery time was as described but in my book very limited Took 1 start or low battery life per charge If you need a good headset for the car or office this would do. If you are on the move alot probably need to look for something with a longer lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ear piece fits my ear perfectly, phone talk is very clear love it love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, capable of pairing two (2) phones at one time. Noise canceling is amazing. I would have gave it five (5) stars if it came with the charging case. For the price it should come complete with the charging case and not just a USB cord for charging......

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It has a great mic- good call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now understand the difference between headphones with a mic and a headset. Headphones the emphasis is on the ears and headset the emphasis is on a clear phone call. I now own one of each. I have $500 headphones great for listening but can't hold a candle to this product when it comes to making a phone call. I can be outdoors , in the car or in the office and I still have a good quality call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my headset, and of course found it as soon i bought this. It was an improved design, and I noticed that people could hear me better with it. I kept it because of this, and gave my old set to an employee. Uses standard USB for charging which is nice. My old one (about 2 years old) was proprietary. Overall all I'm very happy with this product, and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset so I do not need to hold my phone. It is convenient and has clear audio. I also use it to hear podcasts when I am walking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best just got better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using PLT Voayger Legend and was my favorite for a long time, until I had my hands over this product. After looking at this headset, I realized that PLT had taken user reviews seriously and fixed some of the issues of the old model.. Like adding a microUSB port, enhancing the wind noise cancellation. I would ask my callers to guess where I am, and they would say home, office, as the background is super quiet.. I would surprise them by saying I'm in Times Square with wind and traffic noise. It fits well, but I think for longer use, it may cause ear fatigue. The sensors work brilliantly! I love the feature where it reminds you that you are on mute, if you start speaking while on mute.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good sound quality and comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good sound quality and is comfortable to wear for hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    light and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have tried other bluetooth head sets and always come back to the Voyager. i usually have to replace it by warranty about every two years but i use it a lot. Didnt get to warranty it out this time due to covid mask mandate. i recommend this head set to anyone. light and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product for my fhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound for sash small product.and very comfortable to were!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely a "Best Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Bluetooth headset to buy!!! Once linked to your phone, it's always linked. Without looking at your phone, you'll always know who's calling. The headset voices the option to talk or ignore the incoming caller. You can kiss wind and traffic noise goodbye. The 5220 takes clarity to a whole new level.

    I would recommend this to a friend