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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 7,685 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bluetooth it’s lightweight and the sound is loud and clear

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not a fan of over ear hook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was just OK. I didn’t like the fit of the over ear hook. With glasses I kept trying to keep the ear piece in. The sound was ok but not the best. I bought it because I wanted something sleek but ended up returning it because it was too uncomfortable for me. I guess if over the ear hook is your thing then this may be for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Comfortable on eat Working good and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and comfortable on ear. You will forget it's there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent audio and voice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already bought different models or brands of Bluetooth headsets in the past. This is by far the best I have ever used. Easy to use, with excellent audio and voice quality. Don't go for the cheaper models; you will only get frustrated (like I did) with low quality phone conversations. It is worthwhile to spend a bit more and get this model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Great sounds and size. Doesn't last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exchanged my 6th in 2 years. Either charging port melts, or it completely stops responding. When it works, it has a good battery life to get through a work day. Audio quality is great, whether talking or listening to music while working. Sometimes the noise canceling can be a pain, but mostly does the job to keep whoever I am talking with hearing me and not the equipment I am around. Seems to be pretty water resistant to water, but sweet still gets into it from time to time. I keep black tie protection on every one but lately, they don't even last 6 months.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5220; However, we're sorry to hear about your experience. The life expectancy of the product is of at least a year, but this varies depending on the usage and on most cases it should be closer to 2-4 years. Please note it is not common for the charging port to melt. If this has happened, we strongly suggest you to contact our Customer Care Team at: 1-888-363-0726 for assistance. As you may know this model has P2i nano-coating technology which allows you to rinse your headphones to remove sweat or grime, without worrying about damaging them. After using your product, if it gets wet please simply shake off any excess moisture and leave to headset to naturally dry to avoid harming the sweat protection layer. Please note this model comes with a one-year warranty from date of purchase. In any case we thank you for sharing your feedback. We will forward your comments to our team for review and consideration. If you have any questions, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726. plantronics

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very flexible ear piece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of conversation is better than I anticipated. Ear piece has GREAT flexibility to wear on either side and mic flexibly adjusts as well. .. it’s just a little big (or maybe I have small ears!) so I have to get it just right when using, then it doesn’t move. Like it a lot tho!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With handsfree answering or ignoring pesky solicitors? The Voyager 5220 headset is great! I wear them for work and when I'm at home, I do not go anywhere without them. Great sound quality and people can hear me without any issues. Crystal clear! Best investment, trust me I've tried a number of other brands!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a bluetooth that will tell you who is calling you based on your saved contacts, this is would be a great investment. It holds charge for at least a week before you have to charge it. Also there is an app you can download to your phone that will help you keep up with the charge amount and locating if if you miss place it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keep Coming Back to Plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of Course I lost my last ear piece in the same way that I lost the one before that. I tried to use wireless headphones or even wired ones. The Plantronics beats the rest in clarity and mitigating the wind noise. It really can filter out background noises much better such as traffic and wind. Just stick with this and you will never be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic is good sound quality is ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device does disconnect sometimes which is annoying but I don’t know if it’s the phone or the device. I was using Apple AirPods to talk on the phone but the noise cancellation doesn’t exit on the AirPods. The voyager does a lot better in that respect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best header I’ve ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this brand daily for three years now. I’ve had three of them. I usually get 1 year or more out of each one before I ever see any issues. I say this because I’m constantly taking it on and off my head due to my work. Very very comfortable and really like the voice activation. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Over The Ear Bluetooth Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over the ear bluetooth made! I have hearing issues and this bluetooth helps me to hear phone calls and media 100% better!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BLUETOOTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIRELESS HEADSET ON POINT CRYSTAL CLEAR EVEN IN LOUD PLACES SUPER COMFY .

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    First one broke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you could get a warranty with it my first one broke so I had to purchase another one not really in to the ear buds for the type of work I do they fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great Voyager Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Plantronics headset I’ve owned in about 8-10 years. I continue to try other models and always end up back with Plantronics. They’ve been developing headsets for a very long time and are the best in the industry. I always get great sound and the people on the other end say it sounds like I’m on my phone, not a headset. They’re very well engineered.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great bloothooth, you can hear smooth and what I like the battery is super

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Legend. Noise cancellation is very impressive. Updates and settings possible via iPhone app. No need to connect to a computer for updates or settings. High quality audio is off by default. Turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loathe holding my phone up to my ear to talk and using earbuds with cords is just annoying. I’ve been using Bluetooth headsets for many years and this is by far the best one. It was awesome at noice cancelling... I could be walking outside on a windy day and the person I was talking to wouldn’t know. This one has died... I’ll be purchasing another one soon!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought Another One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my previous unit for 2 years and it broke where it twists. Decided to buy a replacement and they've improved it for this generation. Better able to twist & respond back, better noise cancellation. Like it even better. Also bought the recharging case and I really like it. Better protection for the headset plus the unit is always charged! Go ahead and buy this one!

    I would recommend this to a friend