Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 7,685 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, comfortable and sounds great , and functional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not all instructions included

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works fine. The only problem I had was that I wanted to remove the earpiece to replace it. The instructions didn't include how to do that. I had to go to Google to find that. Otherwise, it works fine, with good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and much, much better than my old Plantronics Legend (that I truly loved). It is stiffer than the Legend which means it doesn't flap around. On my Android, the call button doesn't work, rather there is a red button on the mic extension that brings up Google Now. It is a longer press to activate which is a bit irritating. Overall, I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are amazed at the sound clarity when I inform them that I'm speaking through this product. Lightweight, so that I'm able to wear the earpiece for long periods of time without any discomfort to my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is on the bulkier/heavier side, but has excellent clarity and noise canceling feature. With being a little more bulky, it definitely seems more durable. I hope to have this one for many years. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good unit!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have had quite a few Bluetooth headsets my last on was a blue ant that was ok as far as all that it cold do but was very cheaply constructed and uncomfortable voice quality not bad .But the plantronics Voyager so far is by far the best I’ve owned voice quality and comfort and durability are all that I was looking for in a Bluetooth good job Plantronics..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound quality, comfortable earpiece

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All around very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hangs on my ear better that my smaller and cheaper headset. It really is not that noticeable after a few minutes. This came recommended to me by a guy I work with. He buys one once a year and uses it around 12 hours a day. For me, the battery life has been great. I maybe charge it here and there every 2-3 days. I would buy it again if I lost it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Voyager Edge for several years and it finally got dropped and run over. Couldn't find another one and found the reviews on this one to be the best. Design is a bit different with the over the ear piece which is comfortable, but a bit wonky if wearing glasses. The instructions say to put it on first, then your glasses......works okay so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my old legend that failed. This one uses a micro USB charging cord instead of a proprietary connector. That works well since you can always find a cord. Button layout and function is easy to use. Sound quality is top notch. People can't tell that I'm on a headset. Only downside is the over ear design interferes with glasses or sunglasses.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and comfortable to wear. Easy to use and sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4th Plantronics Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my legend and it lasted 4 years. My wife has a 5220 for about a year. One got stolen and we replaced it with the same. When my legend battery died, I bought this one. Clean sound on both ends of the connection. I used to have an older brand and it had an echo and I kept hearing myself. I have never had that echo with the Plantronics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid and dependable.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and dependable. Nice that it sits over ear am no need to jam into rathole. Does not come with charging case shown in picture though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Light weight, I sometimes forget that I have it on.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Loving This!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can connect with Alexa through this bluetooth and it has different features I love. I definitely love the command feature which you can tell it to answer or ignore and you can also say the person you want to call without picking up your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Everything I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long battery life, Voice commands, light weight and very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality but bulky on ear.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality. With my previous blue tooth ear pieces, my family complained about not hearing me clearly but this device is very good with noise cancelling and very clear sound. The one down side is that if you wear glasses the ear hook part will be bulky/clunky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have purchased several of them and i keep coming back for more. Good quality product. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep coming back to this bluetooth unit. Yeah. Its not real discrete but it seems to just work well for talking and listening on the mobile phone. Have no complaints. Seems solid enough as the first one of these I had finally quit working after a long time of abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, easy to use, clear sound, comfortable.

    I would recommend this to a friend