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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7672 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 7,672 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost flawless Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and voice, talk time is good, very confortable ear wear.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the fit, I always have to push it back into my ear and it always feels loose. I’ve never dropped it so I guess it’s secure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great bloothooth, you can hear smooth and what I like the battery is super

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast charge! Sound is terrific! Comfortable to wear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It falls out my ear, but the callers hear me even with the window down

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic is good sound quality is ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device does disconnect sometimes which is annoying but I don’t know if it’s the phone or the device. I was using Apple AirPods to talk on the phone but the noise cancellation doesn’t exit on the AirPods. The voyager does a lot better in that respect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Legend. Noise cancellation is very impressive. Updates and settings possible via iPhone app. No need to connect to a computer for updates or settings. High quality audio is off by default. Turn it on.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Range

    Rated 2 out of 5 stars

    Do NOT buy if you wear glasses!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit functions fine while driving a Semi Truck with all the background noise. BUT if you wear glasses it's just plain stupid keeping any kind of fitment. Darn thing feels like a limp noodle draped over your ear. Distance is only about 25-30 feet with the phone inside the Truck. My Truck and Trailer are 78 feet long combined so I need a lot more distance. And do research on what happens if the battery is totally drained down and you try to get this thing turned on again. Next time maybe I'll try a Sennheiser.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for taking the time to share your honest review. We're sorry to hear you've had trouble with the fit. These headsets are designed to fit the vast majority of ear shapes and sizes and many of our users wear glasses, but comfort will depend on the thickness of the temples. As for Bluetooth range, please note the Voyager 5200 is a Class 1 Bluetooth device (up to 98 ft of range), but to get the full benefit of the extended range, your phone needs to also be a Class 1 Bluetooth device. If your phone isn’t a Class 1 Bluetooth device, then your maximum range will be closer to the standard 10m/33ft Bluetooth range. Building layout and materials,or in this case if your truck is between your earpiece and your phone, it can affect how far wireless headset signals will reach, which influences roaming range and density. For example: Concrete and metal construction blocks wireless signals, reducing the potential for interference while limiting roaming range. On the other hand, large windows or a central atrium allow signals to travel farther, allowing greater range while potentially increasing density issues. We hope you will find this information useful. We will surely forward your comments to our team for review and consideration. If you require further assistance, feel free to contact our Customer Care Team at: 1-855-765-7878 plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Plantronics v5200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good bluetooth. Very clear and I like the over the ear design. 4 stars because sometimes the voice prompts to call contacts doesn't work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice for a great price value, Amazing, connect to 2 phones at a time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Eat piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great good quality n last long I’ve already recommend to other ppl.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good hearing quality, noise concealing

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Poly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent stay on your ear issues for me its the volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it daily for conference calls. Really Love this headset. Very Clear and Easy to connect. stops the wind/background. Pricier than other products out there but I've been told and from reading reviews, the general consensus is that it's worth the price and one of the best products on the market at this time. If you wear glasses like me, it becomes uncomfortable after some time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, comfortable and sounds great , and functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5220 fairly good era piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased approximately 15 of these ear pieces over the last several years for use on a construction site. While they work good they sometime just stop working. Also, when utilizing the software downloaded from play store to adjust settings they tend to develop poor modulation. So deleted the software DL and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. This is my 5th one. They do wear out like anything else, but the quality of both sending and receiving is excellent... even in my convertible.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very flexible ear piece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of conversation is better than I anticipated. Ear piece has GREAT flexibility to wear on either side and mic flexibly adjusts as well. .. it’s just a little big (or maybe I have small ears!) so I have to get it just right when using, then it doesn’t move. Like it a lot tho!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I've had several of these over the years and always buy the same one again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound quality, comfortable earpiece

    I would recommend this to a friend