Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7672 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 7,672 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not all instructions included

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works fine. The only problem I had was that I wanted to remove the earpiece to replace it. The instructions didn't include how to do that. I had to go to Google to find that. Otherwise, it works fine, with good sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the earpiece only issue is battery life is not long even when not much use. All in all though good earpiece.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good earpiece so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about two weeks. It works well. The Plantronics app helped me reset the sensors. The only reason I have it four stars is because it would set better in my ear if it was a little longer from the apex of top to the ear speaker but that's probably just my particular ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All around very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hangs on my ear better that my smaller and cheaper headset. It really is not that noticeable after a few minutes. This came recommended to me by a guy I work with. He buys one once a year and uses it around 12 hours a day. For me, the battery life has been great. I maybe charge it here and there every 2-3 days. I would buy it again if I lost it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good unit!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have had quite a few Bluetooth headsets my last on was a blue ant that was ok as far as all that it cold do but was very cheaply constructed and uncomfortable voice quality not bad .But the plantronics Voyager so far is by far the best I’ve owned voice quality and comfort and durability are all that I was looking for in a Bluetooth good job Plantronics..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great blu tooth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise blocker, voice commands for calling etc. announced calls etc. worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and much, much better than my old Plantronics Legend (that I truly loved). It is stiffer than the Legend which means it doesn't flap around. On my Android, the call button doesn't work, rather there is a red button on the mic extension that brings up Google Now. It is a longer press to activate which is a bit irritating. Overall, I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Plantronics 5220 bluetooth headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great light and comfortable sounds good nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4th Plantronics Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my legend and it lasted 4 years. My wife has a 5220 for about a year. One got stolen and we replaced it with the same. When my legend battery died, I bought this one. Clean sound on both ends of the connection. I used to have an older brand and it had an echo and I kept hearing myself. I have never had that echo with the Plantronics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best blutooth headset hands down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bbought this for my husband for Christmas. The first one was lost in transit but Best Buy was awesome in getting me a replacement and allowing me to pick it up in store. This is the only brand headset he will use. The sound quality, stability and durability are beyond compare.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Voyager Edge for several years and it finally got dropped and run over. Couldn't find another one and found the reviews on this one to be the best. Design is a bit different with the over the ear piece which is comfortable, but a bit wonky if wearing glasses. The instructions say to put it on first, then your glasses......works okay so far!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Plantonic Bluetooth

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not use any other Bluetooth than this one. Has been my favorite for over 5 years. Loves the way it fis around my ears. I’m a contractor so convenience and comfort is important

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant customer service in the store. I tracked down the item in another city, however, I was able to drive there and complete the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, easy to use, clear sound, comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Trey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I ever owned which is why I keep buying them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and comfortable to wear. Easy to use and sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my old legend that failed. This one uses a micro USB charging cord instead of a proprietary connector. That works well since you can always find a cord. Button layout and function is easy to use. Sound quality is top notch. People can't tell that I'm on a headset. Only downside is the over ear design interferes with glasses or sunglasses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Amazing noise canceling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling makes for great audio quality for the other end, but I have never found a Bluetooth that stays on my ear. I end up holding it to my head the whole time, which just defeats the purpose of the BT.

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hello and thank you for your honest review! We are sorry to hear about your experience with the Voyager 5220 headset. While we aim for our headset to fit everyone, we understand that one size doesn't fit all, that is why we include 3 different eartip sizes to better adjust the fit. We also carry foam covers to further improve it, please contact Plantronics Customer Care at 855-765-7878 so we can send some foam cover for you to test. Plantronics

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Everything I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long battery life, Voice commands, light weight and very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Absolute BEST I have Found

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried and I own a number of Bluetooth devices, including Bose and Air Pods. This one is not cool or sexy, but it provides the best background noise elimination of any Bluetooth device I have ever had. I have been in meetings while riding my bike outside, and no one could tell I was on the phone. Awesome-even better than Airpods.

    I would recommend this to a friend