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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 7,685 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best long term charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there are many choices for Bluetooth hands free listening. I have found this one to be the best. The charge lasts and lasts, which is necessary as an outdoor salesman. This model is better than the one lower as it has a magnet to attach to charge the earpiece this one is plugin. I would buy it again and recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Plantonic Bluetooth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not use any other Bluetooth than this one. Has been my favorite for over 5 years. Loves the way it fis around my ears. I’m a contractor so convenience and comfort is important

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great good battery life comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones we have owned. We had the previous edition but this new one has exceeded our expectations. Would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. This is my 5th one. They do wear out like anything else, but the quality of both sending and receiving is excellent... even in my convertible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase to replace a prior Voyager. This upgraded version from my older one has been working much better. No background noise (wind) etc, and I mostly use it at my office and I am able to connect to both my desk phone and my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% 10 star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth ever i buy its have high quality sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned most of the Bluetooth devices available in the market. This is by far, the absolute best, all around device in the market. Exceptional noise cancelling feature on the microphone, so the people on the other side hear you and not your background noise. 4-5hr talk time, all day use on a full charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, BUT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poly Voyager (formerly known as Plantronics) has been a solid Bluetooth over the years. However, lately, the Voyager series has not been as greatvas they used to be. I'm noticing the last few have not lasted more than a year. I really need Best Buy and Poly to reinstate their the extended warranty because the unit cost too much to begin failing within a year. I used to 10/10 recommend the Voyager series, now im on the fence. If this one doesn't last, I'm going to update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Plantronics Bluetooth headsets and keep coming back. It has very good sound and does a nice job of noise reduction for those your talking to. I have had connection issues some time between 1.5 to 2.5 years on previous ones so I did get the extra warranty. I would buy one again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics are best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been happy with Plantronics earpieces for phone use. All others I've tried (LG, Jawbone, Motorola, et al.) pale by comparison. My ONLY quibble with this one is that pushing and holding the ear button does not bring up Siri - as it did in all previous models. Great clarity, and the phone app for updating the firmware is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THIS HEADSET IS EVERYTHING I WANTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I decided to buy the Plantronics Voyager 5220. I Love it! The headset fits in and over my ear comfortably and the sound is great! I’m extremely happy with my choice and highly recommend this headset to anyone who needs their hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    An upgrade from a previous Plantronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reception, sound quality & range. Fits better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound quality. Comfortable earpiece

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth piece. Replacing an 8 year old plantronics due to I dropped it and it broke the piece that goes around the ear. Otherwise still works good after 8 years. Therefore I wanted to replace it with another playronics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal clear sound works well with my iPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many Bluetooth earpieces this one tops the list. When I listen to music at the gym or at the office it’s great. I love the fact that it announces my calls so I don’t have to see my phone in order to answer. Love it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This product works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was recommended by a Best Buy associate and works very well. I have had some dead spots and a few dropped calls, but usually works just fine.This unit does do a very good job in windy conditions

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband for Christmas because he constantly complained about not being able to hear. He loves them! He uses it everyday. He has a Samsung phone and it uses the same charger so it is very convenient. He is on his phone all day and he only charges it once. It has great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, feels great. sounds great.................

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Bluetooth earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily, great sound, comfortable. Very pleased

    I would recommend this to a friend