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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 7672 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,672 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great, sound quality if fine.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the device and it works good. I have went through several ear pieces on it though. They seem to fall off easily when I put them in my pocket. Works fine and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth I've had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bluetooth headset. I unfortunately had to buy another one, because I lost my older one. As a replacement, I bought a cheaper Platronics one, but the background noise was unbearable to the person on the other end of the call. So I opted to get this one, as it was the original model I had. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my plantronics voyager 5200 headset on a daily basis. I am very pleased with it so far. i've had no complaints from clients on the other end of my calls. I do have some difficulty hearing if there is a lot of road noise. I have to press the ear piece into my ear to overcome this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality is great and can go pretty far away from handset without getting static or garbled voice! Easy andswer options for driving with out having to take your hands of the wheel! Battery life is also a plus with over 6 hours of life and can operate between multiple devices at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had gone in to replace my Bose earpiece. Best Buy no longer carried it. The young man showed me this one and told me he used it also. Same quality, no complaints from anyone I converse with, do not have to worry about falling out of my ear. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Second best earpiece I have owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and the battery life is as well. I do have small ears so it does hurt them a little. I also appreciated that there are 3 choices for the size of ear bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Battery needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is awesome! I'm not giving it 5 starts because battery sucks. Fully charged tells me 6 hours talk time when I turn on the headset, but in real life, if I get 4 to 5 hours I'm lucky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This product works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was recommended by a Best Buy associate and works very well. I have had some dead spots and a few dropped calls, but usually works just fine.This unit does do a very good job in windy conditions

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing this is going to be my third I owned I really love it I charge one and then I just switch to the other. Since I currently have 2. This is the one!!! Bluetooth devide that last and last for long time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Long talk time battery life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with at least 7 hours of talk time. Sounds great but just wished the battery lasted longer. I would definitely purchase another one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as well as the Voyager Headset. It has about 6 hour of usable talk and listening time. I steam audio when driving about 4 to 6 hours a day. Noise canceling work a little better than the Voyager. I would rate this unit at 4 out of 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Essentially good review!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece is a little tight but the sound quality is excellent. My animals already ate the little earbud off and I ordered new ones through Amazon and they fit better than the originals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Connect easily, good sound, and can listen to music that pauses perfectly when calls come in. Battery life could be better but it’s good enough for my days work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bluetooth I have purchased so far. People can hear me good with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I haven’t come across a headset yet that’s better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset ever! Noise cancellation 5-7 hr talk time. I’ve tried other headsets, but I always come back to this one! It’s a keeper! I will always stick with this particular brand by plantronics! I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Used to be the best newer models just don’t last

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best headsets I’ve found and I’ve owned several most have died due to my own fault after a few years of heavy use but the last two I’ve had have been garbage and don’t even last a year great call quality amazingly comfortable to wear but the quality has gone downhill bad and they just don’t last within a few months the microphone or noise cancelling malfunctions and will go from working fine to randomly making you sound so distant the person on the other end can’t hear what your saying also the earpiece breaks and needs glued after a few months of use never used to be an issuer until it was over a year old almost two I’m a truck driver and have loved these for years but they aren’t worth the money anymore

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest review on our Voyager 5220. We're truly sorry to hear about your experience. The life span of the product depends on the usage but on many cases they last for way past their warranty period. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. To troubleshoot audio issues, please reset the BT connection: https://bit.ly/2OOMfnw. Testing the earpiece with a different cell phone is also ideal to determine the cause of the issue. The Voyager 5220 to some extent is resistant to stretching, but we do not recommend stretching the hook too much to avoid any kind of harm. When you remove the earpiece, we recommend that you slightly stretch it and also slide it over your ear to take it off. We thank you for bringing this to our attention. We will surely forward your comments to our Team for review and consideration. Please note this model counts with a one-year limited warranty. If you require further assistance, please don't hesitate to contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561. plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is what you've been looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all the headsets out there. Spent more than $500 in total on different headsets. This one is by far the best, when I'm driving with an open window and with shacking tools in my work van, the people who call me thinks I just got out of bed since it is so noise isolating. Don't search for anything else get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can you hear me now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality. Pretty comfortable fit too.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great bluetooth but keeps falling out of my ear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earpiece so far but if worn for long periods of time, it does hurt my inner ear, it is also very bulky and falls off my ear, have to keep pushing it back in. This is my 2nd piece, have worn them for 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Clear as a bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Sounds is clear and lasts all day....

    I would recommend this to a friend