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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 7,685 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Used to be the best newer models just don’t last

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best headsets I’ve found and I’ve owned several most have died due to my own fault after a few years of heavy use but the last two I’ve had have been garbage and don’t even last a year great call quality amazingly comfortable to wear but the quality has gone downhill bad and they just don’t last within a few months the microphone or noise cancelling malfunctions and will go from working fine to randomly making you sound so distant the person on the other end can’t hear what your saying also the earpiece breaks and needs glued after a few months of use never used to be an issuer until it was over a year old almost two I’m a truck driver and have loved these for years but they aren’t worth the money anymore

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for sharing your honest review on our Voyager 5220. We're truly sorry to hear about your experience. The life span of the product depends on the usage but on many cases they last for way past their warranty period. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. To troubleshoot audio issues, please reset the BT connection: https://bit.ly/2OOMfnw. Testing the earpiece with a different cell phone is also ideal to determine the cause of the issue. The Voyager 5220 to some extent is resistant to stretching, but we do not recommend stretching the hook too much to avoid any kind of harm. When you remove the earpiece, we recommend that you slightly stretch it and also slide it over your ear to take it off. We thank you for bringing this to our attention. We will surely forward your comments to our Team for review and consideration. Please note this model counts with a one-year limited warranty. If you require further assistance, please don't hesitate to contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561. plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in class, bluetooth for hands free calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model brings the sound quality of the edge to the voyager line with all its stability. I've had more than a dozen different models over the years and thus is the top of the line. When I lost mine recently a replaced it without hesitation as it has become an essential communication and efficiency tool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it since other people can hear me clearly and noise cancellation is good. This is over the ear and does not bother me and doesn't hurt your ear. Used for 1hr and painless.

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for taking the time to share your feedback. We will forward your comments to our team. Please feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Great at filtering background noise when on a call. Con: Does not always contect to my phone correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5220 fairly good era piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased approximately 15 of these ear pieces over the last several years for use on a construction site. While they work good they sometime just stop working. Also, when utilizing the software downloaded from play store to adjust settings they tend to develop poor modulation. So deleted the software DL and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had headsets before, but this one is awesome. It announces each caller by name; let's you say "answer" or "ignore" when you are busy with several things at once, it's very helpful. Sounds to other parties, like you are on a regular phone I'm told.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Noise Cancelling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by the fact that the ppl I talk to can't here the load machinery that is around me while talking. I will barely be able to hear them because of outside noise around me, yet they hear me load and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is light weight and has very clear.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality headset for around $100. The charging connection is back to a micro usb connection rather than the magnetic sliding clip earlier models had. Only issue I had is it is a bit snug over the ear, but it may loosen over time.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is very durable enable to be worn for just about every activity the only drawback is the limited range from your phone for example in my house I walked downstairs away from my phone with the Bluetooth on it disconnects

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking to replace my blutooth deal the fella at teh store told me to try this one. this is probably my 5th bluetooth deal this is teh best. great call quality great noise cancel and there is a mini usb so you can actually charge in your car. awesome product way to go team good job!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Poly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent stay on your ear issues for me its the volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I haven’t come across a headset yet that’s better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset ever! Noise cancellation 5-7 hr talk time. I’ve tried other headsets, but I always come back to this one! It’s a keeper! I will always stick with this particular brand by plantronics! I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    clear sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good talk time 6-7 hours before recharging. Very clear audio, noise canceling is also very good. Connects easily via bluetooth. Glad Plantronics is back in the headset game again!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earpiece I have bought. I’m on my third only because I lost the first two!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has good volume control which makes it easy to hear the caller. Very comfortable to wear. The only drawback is not being able to place voice command calls. You can only call back the last number you called.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best BT headset for calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I've owned for work. Clear audio and it reduces background noise so others can hear me clearly. I've owned 2 over the years and only replaced them due to age

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. It is the best performing bluetooth headset I have found. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a must own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I usually hate the single arm running down the side of my face style bluetooth, however i figured i would try one again and so far Its been perfect. great quality, great sound, no noise interference. money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Trucker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a trucker so needed something hands free! Works great no complaints can hear the people talking well, blocks out sounds.

    I would recommend this to a friend