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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 7,685 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing this is going to be my third I owned I really love it I charge one and then I just switch to the other. Since I currently have 2. This is the one!!! Bluetooth devide that last and last for long time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesom bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my thrid piece of the same variant. I lost the first two. It has excellent noise cancelling effect. The recipient complains of no external disturbance even if you are in a mall. the ear plug do gets damaged quite often. Be prepared to have a couple of extra sets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Poly Earpiece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version, but it started to malfunction. Purchased a new one. Wish you offered the accessories for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are excellent, the service of the employees is professional, I look forward to buying from Best Bay again. Regards

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Always good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Truck Driver and Bluetooth's are required while driving a commercial vehicle. I have always had good service from Plantronics and this one doesn't disappoint. From my experience it's better to go to settings and turn the sensor off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Headset, very clear audio during calls. Noise canceling is excellent. I have had three of these over the years. Only problem is that after about a year they seem to not hold a charge as long. Still best headset around for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and noise reduction!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Plantronics Voyager 5220 Bluetooth headset is, by far, the best bluetooth headset I've ever used. I've tried others, but none match the consistent sound quality and none reduce the background noise like this one. It's perfect for business and personal use! I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good quality, but a little bulky.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many tiny buttons & no ease of locating them the 1st week of purchase!! Too big for my ears, felt like I needed to knock something off the back of my ear all the time!! LMAOOOOO!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Expected More For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third in 1.5 years Plantronics Legend bluetooth seemed to go kaput with connectivity, so I opted for this more expensive and, seemingly upgraded, version. I figured the audio would still be superior and the range was so much better (up to 98 ft., rather than the previous version's 30 ft.), it would be worth the extra bucks. I'm very disappointed, because I'm lucky if I get up to 50 ft. away from my phone. Yes, it's still 20 ft. greater distance, but that isn't what the packaging stated and that's not what I paid for. Plantronics CSR wasn't at all sympathetic, either! By just talking with me, he determined my unit was working just fine, so that must be true...right?

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review and feedback on our Voyager 5200 series Bluetooth headset.

      The main differences and improvements compared to our Voyager Legend are NFC pairing, improved noise cancellation thanks to an additional microphone, a micro USB charging connector in addition to the magnetic charger and up to 98 feet of range with devices that support extended Bluetooth range.

      While most cellphones have a class 2 Bluetooth chipset and will provide you up to 33 feet of range, some devices (Televisions, audio receivers, computers) have extended Bluetooth range that your headset can make use of.

      Please don't hesitate to contact us at www.plantronics.com/support if you have any other questions or require assistance with your headset. Plantronics

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth unit I've ever used and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for needed something with sound guard and hear clear still trying to learn how to use it but all in all the great earpiece. Love shopping at Best Buy they're great help show you what you looking for parrot

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Have to have it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 long lasting battery the best bluetooth ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another plantronics earpiece that worked really well but the boom broke and I had to replace it. They didn't have any of the model I had in stock so I chose this one. It works great and just as good as my older model. I use it to listen to music while I work and has good sound quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent BT Earpiece!!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it all the time and the calls are clear. I can still hear and be heard with the windows down in the car. Plays music to keep you from being bored waiting in places like DMV, etc. Simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good noise canceling technology for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it a short time, replacement for another Plantronics Bluetooth. A very good Bluetooth headset for the price... cheaper and not as bulky as the parrot... very good noise canceling technology.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best ear piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear piece that I’ve ever found I’ve had many ear pieces before and this one surpassed all of them I will continue to buy them as long as they sell them .

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue tooth works great while talking to others. It also works great while listening to recordings or music. One of the nice features is a “find your Bluetooth” feature. It fell on the floor by my bed. And I couldn’t find it until I used this feature. Very nice if the Bluetooth is turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of this headset for 2 years but my son destroyed it, so when I saw a newer version I got excited. It is a good headset but not great. Not quite as comfortable as I expected but still a good headset. Can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a Bluetooth for my phone as I never drive with out one I have always used the blue parrot as I was a truck driver but I wanted something with their quality but not as big I got the plantronics 5220 and was I in for a surprise same quality smaller and all the features I needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all day under constant noise. The people on the other side can hear me clearly. This is my 3rd pair. Buy the protection plan, these headsets last around 2 years under daily usage. Replacements are easy thru the manufacturer or Best Buy.

    I would recommend this to a friend