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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 7,685 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent Bluetooth overall.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still looking for the perfect Bluetooth. This isn’t bad but everyone I talked to said it sounded muffled!? I’m not sure if it was this or there’s? Quick charge easy to use and pretty comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth Earpiece I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd purchase of this headset, only becuase I lost one and my toddler threw the other in the toilet. I have never had a better sounding headset before this. Even when I was traveling, my wife thought I was in the office, until I told her I was in the truck .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy this one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Plantronics Bluetooth for years. When I broke my last one, I figured I'd save money and buy a less expensive brand. What a waste of time and money. I am so happy with this new Plantronics. the sound is clear, set up is easy. As I said, buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Bluetooth Microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best microphones for calls. It is also great when used for dictation with Dragon software and only issue when used for dictation is the delay for almost a second likely due to bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headset poor noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headset is comfortable to wear, functions very well with my iPhone. The problem seems to be with noise cancellation. Even though it says that it has great noise cancellation it seems to be lacking in that area.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mgr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and very clear. I’m on the phone all and it help be hands being free when I am busy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great blu tooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise blocker, voice commands for calling etc. announced calls etc. worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average for what a headset SHOULD be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from it is fair to pretty good, and certainly good enough for conversations. I have three problems with it: 1) When turning on, the message about battery life interrupts calls so that you lose some of your conversation - very annoying 2) the earpiece is very thick and hard to make it work comfortably with sunglasses or glasses 3) The ear tip doesn't quite fit. Not sure how to suggest a fix here - maybe a little softer tip? Once you get it in place it's ok, but it doesn't seem to go into place very well. the other tips included with the headset don't look like they help resolve this

    I would recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Hi! Thank you for taking the time to share your feedback on our Voyager 5220 Headset. We're sorry to hear you were not able to find a comfortable fit even after trying all of the included ear tip sizes. Using the foam cover might also help to adjust the fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all. We thank you for bringing this to our attention. We will forward this to our Product Development team as we appreciate feedback based on customer use to create the best possible products. Feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions! plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Connect easily, good sound, and can listen to music that pauses perfectly when calls come in. Battery life could be better but it’s good enough for my days work!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice for a great price value, Amazing, connect to 2 phones at a time

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great bluetooth the only downside is the battery portion of it is big & if you have a small ear it will fall off also not glass person friendly. The device is perfect just the design has its flaws.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Plantronics products for a long time now. This device is great. The sound is clear and people tell me that they could hear me really well. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my plantronics 5220 for a couple weeks and it is so comfortable on my ear that I almost took a shower with it on. I wear glassses which fit normal with the device, the control buttons will take some getting used to. My kids say it sounds great when we talk. I'm totally happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earpiece. The sound and quality is great. You can be in the shower or whatever you're doing, the noise cancelation is good cause no one can hear what you're doing in the background. I will highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great quality earpiece. The noise canceling works very well and you can even play music through it. Don't expect to have the loudest music as the noise cancelling will affect volume of the songs. But for calls this thing is great. Comes with extra ear pieces so you can make it comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to wear, a little pricier than I would like. The older models had a charger that connected around it, the 5220’s you have to plug in. Sometimes it’s hard to plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Have always loved Plantronics ear pieces!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get these some people don't understand that moister proof is not waterproof. I have literally have stood in front of fans and the other person heard me clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound quality is very good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great so far. I've talked to friends and customers on it, & the sound quality is excellent! I would love to give it five stars, but I just bought it and have only used it at home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A Christmas Gift that worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one of my sons. His previous one lasted 2 years and he wanted one that was more comfortable and easier to use. This one fit the bill. He loves it and wears it most of the day. Says it is very comfortable and works great. Glad I read the reviews and went with them.

    I would recommend this to a friend