Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 7,685 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item! The battery life is amazing, and connectivity goes throughout the entire office. The only thing I'd recommend is tearing off the bottom charger rubber protector because it gets stuck sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and relative ease of operation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, time to launch another learning curve with my Android phone. It is a small challenge to get apps loaded and doing what they need to be doing. The 5220 Model works as designed and the sound quality is Super. I am pleased with the purchase after only a few days of using.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ear piece.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only ear piece my husband will use. If he is on a piece of heavy equipment we can still hear each other without having to scream! Battery life is great also. He has used this ear piece for about 4 or 5 years now (just upgrading here or there)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Plantronics headset in this particular build I have purchased (including 2 previous versions). I love these items! Great fit to the ear (right side for me), good options, sound, and ease of use. The battery life is overall very good! I highly recommend this item!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great blue tooth for phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most comfortable ear piece I've owned. I even bought two. One for me and one for my wife. My only complaint is that it doesn't always work allowing me to make phone calls on my cell phone in hands free mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 4th Voyager 5220

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th 5220 Headset. The main feature that keeps me buying the same one is how it hangs on my ear without pushing it into my ear for normal, everyday conversations, then push it in when I need it for my phone. The downside is that with daily use, it never lasts more than a year or two. The charging port cover is always the first to break off, then the trim on the microphone will go next. When I bought this one, the ear hanger snapped completely in to 2 pieces. The conversations are clear and there is no background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great replacement for the Voyager Legend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Plantronics Voyager Legend with this model. Very easy to pair and has a more universal method of charging (via a standard micro USB cable). Great outdoors even with mild wind blowing. The wireless range is a bit over 40 feet when connected to a Galaxy S8+.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Upgrade to my Voyager Legend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is a great upgrade to my older Plantronics Voyager Legend -- similar form factor -- but huge improvement in noise reduction and call quality. Some minor issues with disconnecting/reconnecting to phone when in car, seems to be in conflict with in car bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Ear piece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear piece is great . I use it while driving. It comes with different size ear pieces, and you are able to answer hands free without using your phone. I use mine walking all over my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm semi Truck Driver and i have used another Bluetooth before. But this one is really great. This Bluetooth headphone is loud enough even if you are driving a truck. So is totally great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Trying the new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 3 of the old style Voyager headsets and they were the only ones that worked for me as I'm very rough on them doing construction and they end up smashed in my pocket most times. I've tryed many different brands and Voyager was the best and this new style 5200 is a defendant upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item based upon reviews that I read. I have not been disappointed. Pros: easy to use and connect. comfortable fit with three different size ear pieces (small,medium and large). noise cancelling function Cons: none

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best bluetooth I've owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset, very comfortable, sometimes I forget its on. I've owned the same model for a couple years. I recommend the extended warranty in case it gets damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hard of hearing?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your hard of hearing (like me) this is a great Bluetooth. Buuttttt if you're a truck driver (like me) then it's not totally hands free. It has a bad habit of freezing up. You press the button for hands free calling (name or number) and half the time it doesn't work. They say it gets magnetized or something and you have to shut it off, take it out of your ear and lay it down flat for a indefinite amount of time before it works again. that's a real pain!!!! They won't let me answer yes and no on the friend recommendation question so, yes to the hard of hearing and no to a fellow driver

    No, I would not recommend this to a friend
    • Brand response from PlantronicsRepresentative
      Posted .

      Thank you for your honest review on our Voyager 5200, we are sorry to hear you experienced trouble with your unit.

      There are a few troubleshooting steps you can try in order to troubleshoot these issues, please don't hesitate to contact us at www.plantronics.com/support if you require assistance! Plantronics

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is by far the best bluetooth headset as far as sound quality and background noise suppressor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I can hear better :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my four-year-old Voyager with this one because I have been unable to get better sound (I took several Bluetooths back). Incoming audio is excellent, even better than the old Voyager, but outgoing sound is just OK.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plantronics Bluetooth Voyager 5200

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bluetooth Headset ever!!! The sound quality is really unbelievable... So clean and clear and the ability to block out background noise is incredibly... I can have my car window down and the radio on and the person on the other phone can only hear me... really amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. Has great range and good sound. I am a diesel mechanic and am under trucks and away from my phone a lot and it has good range to take calls while working. I can use both my hands. don't even have to touch it when a call comes in, just have to say answer. love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Poly - Voyager 5220

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure on ear and listening quality good, connectivity good for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the market

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microphone great quality voice and noice cancellation I won’t trade it for anything else.

    I would recommend this to a friend