Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- |
- SKU:
- 6563035
Customer reviews
Rating 4.4 out of 5 stars with 7685 reviews
(7,685 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Rated 5 out of 5 stars
Great looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5220 set up right out of the box. The volume is extremely louder than other Bluetooth units. The only downside I can't get the earpiece to sit in my ear constantly. It comes out. I've written to the MFG without luck. Possibly someone can assist me. Bottom line a great unit.
I would recommend this to a friend - Cons mentioned:Fit, Range
Rated 3 out of 5 stars
Overhyped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is standard nothing great. It does not fit my ear properly. Everyone I wear I gave to take off my glasses. The range is not even 30 meters as stated.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review, we appreciate your feedback!
If the unit feels uncomfortable or insecure in your ear we recommend that you try every ear tip size included, since this makes a big difference for most users. In case the headset feels uncomfortable regardless of the used ear tip size we do recommend considering a headset with a different shape and wearing style (for example, Voyager Legend or Voyager Edge).
If you are experiencing low range issues (less than 30 feet with a direct line of sight) that may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.
To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.
If the issue is the same we recommend testing the device with another phone to determine if its on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty from the date of purchase. You can use the following url to view our replacement steps:
http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Warranty/RN9669&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=replacement&t=All&lang=en_US&popup=false&c=All
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great for driving.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is great for driving. No complaints from person on the other end about road noise or echoes. I talk in a normal voice with great results. I don't feel i get enough distance though. Great sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Pretty Good Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last quite as long as it claims, though it's still decent (I get about 4 hours on mine), and the sound is solid. But it fits great, and the controls are easy to use. A good headset all around.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 2 out of 5 stars
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had loved this headset, but I don't. The sound quality is pretty decent, however it doesn't feel like it is seated in my ear properly even after changing the ear piece and trying them all. It also makes my ear very sore on top where it rests so I need to swap ears constantly through out the day. I spent a lot of money on this and feel like I could have bought another cheaper product with the same results.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Steve and thank you for sharing your honest feedback; However, we're truly sorry to hear you were not able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. In any case we do thank you for your comments. They have been shared with our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you're unit was purchased recently, we recommend you to get in contact with your reseller to exchange it. If you have any questions related to our products, feel free to contact our Customer Care Team at: 1-888-363-0726.
Rated 4 out of 5 stars
Great but doesn't come with what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I assumed it came with the dongle which is mandatory for this device to work with a PC even if the PC has native bluetooth. Tore my place half apart looking for it thinking I dropped it somewhere, until I realized it is a separate $100 purchase. This thing would be perfect if it worked with PC bluetooth. It sort of does, but it's pretty wonky. I may go for the dongle and the case, but that's an additional $150. It should come with everything you need. It is a huge PITA not having the charging case and fumbling with the micro USB and the tiny rubber cover every day.
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Best Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use a Bluetooth for work and have had several of this model my work is very hard on them This is by far the best Bluetooth on the market The only thing I don’t like on this is the auto connecting but that can be shut off
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Clear sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound quality, however, I also have a lesser expensive Plantronics Bluetooth headset and there is little difference in quality between the two.
I would recommend this to a friend - Cons mentioned:Fit
Rated 3 out of 5 stars
Does not fit well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset does not fit well. It is uncomfortable and does not stay in place, especially when moving around. I work remotely and wanted an inconspicuous headset that blocked noise from my team while video conferencing but most of the background noise is still heard by others. It has only connected to one iPhone and I can not configure the set up on my secondary business line. I am not sure if this is a user or company malfunction but the app and directions are not very helpful. I should have stayed with the $25 Logitech .
No, I would not recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Always happy with Voyager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth is great, I bought this because my old one die after two years, so it didn't owe me anything, two years is good enough for me. I like how this one got a little cover for the charging port and like the previous version last about 6 hours.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to have clients NOT telling me they can't hear me or that I am cutting out.
I would recommend this to a friend Rated 4 out of 5 stars
Product Works Fairly Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace an old wireless headset that had a mute button that was no longer working properly. So I went to this model based on reviews. I use it for primarily business office calls. Overall it works ok. At times others have said my voice cuts out, but I haven't been able to isolate whether it is this unit or my Panasonic bluetooth desk phone causing. I am within 2 feet so distance should not be a problem. I only have used with my cell phone a couple of times, and haven't noticed the problem with that. I previously used an expensive Savi model with a different desk phone and definitely had better luck with it, but while it was wireless, it wasn't bluetooth from the phone itself.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good ear bud for handfree calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a previous ear bud from a different that did not last long. So I tried a voyager 5220 and what a difference this headset makes as compared to the previous one. Longer talk time, better clarity, sound and great wind reduction.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality excellent piece
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it’s very clear very good noise cancelation and people with who I was speaking hear me very good the only thing what I don’t like about it was the around the ear it was not so comfortable for me but other then that it’s a great piece!
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Fit
Rated 1 out of 5 stars
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound and battery life of this earpiece are great. The earpiece however, is extremely uncomfortable! The piece that goes over the ear is bulky and heavy. The piece that is supposed to fit in the ear does not no matter which of the sizes I use. The round shape does not fit in my ear and I am constantly adjusting it just to keep it on my head. It doesn't feel good on and it doesn't fit well. I tried to give it a chance but I will be returning it today and getting a different earpiece.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your review, however we are sorry to hear about your experience. We are sorry to hear you were not able to find a comfortable and secure fit even after trying all of the included ear tip sizes. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you are looking for a product recommendation.
- Pros mentioned:Comfort
Rated 5 out of 5 stars
AMAZING WORTH THE PRICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent !!! Worth the price ... love it.. being a truck driver this come in handy its super comfortable too..
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality and voice pickup!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the earphone is loud and clear. When speaking to people through the mic, they can easily hear me without having to overly exert my voice.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this brand of ear piece for many years and in my opinion they are the best. My first ear piece did not fit in my ear very well and kept falling off. I tried the Plantronics brand and love the way they fit and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
The best ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an excellent headset it can be used in either ear last for over 7 hours of talk time. It holds charge better than expected. I love the speak answer feature you just say answer and it answers. You don't have to touch no buttons.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this headset daily and it’s great. I have a phone that I need to stay connected to for work and I can monitor my personal phone or connect to my pc as well. Good volume and features. It’s also comfortable to wear. Great price as well.
I would recommend this to a friend












