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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 7685 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Voyager 5220 for its excellent sound quality, comfortable fit, and long-lasting battery life. Many users appreciate its reliable Bluetooth connectivity and lightweight design. However, some customers have noted concerns about the fit being a little loose, the volume being too low, and the range not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 7,685 reviews
  • Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok, sits ok on your ear. After a couple months of every day use, started having severe connectivity issues. I’ve had a couple of these and all have the same issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not as good as Edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as Plantronic Edge which has been discontinued, bulky and no charging case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Bluetooth headsets in the past but this one, by far, is the best I've ever used. Clear sound and noise canceling works great. I would highly recommend this product to those looking for a Bluetooth that actually does what it professes to do on the package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product to a point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. The automated voice is responsive to answering calls or ignoring calls. I do not get the full 7 hours. At most I can only get 6, maybe six hours and 20 minutes of charge time. It does not read text messages without and outside app such as Alexa. However, I have a third party app that I use. I don't care for Alexa. However, my last earpiece had the function built-in where I did not need to download an app to use it. I just press the button, issued the command, and it did it without the use of an app that was download. This product it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I would recommend this product to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth has lived up to its quality. The only issue that I’m having is with the range! I can’t go too far from the phone or else it will turn itself off! Other than that I really like my Plantronics Bluetooth. Go grab one, you’ll like it too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to use, pairs well with my Samsung phone the sound quality is exceptional for such a small unit

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good Bluetooth headset for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my 4th Plantronics Bluetooth headset and I love that it can be paired to both my personal phone and work phone simultaneously so I don’t have to juggle 2 headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in every possible situation, from the desk to travel to the sideline of sporting events. I am often on the go. This device pairs with everything and has great noise cancellation. It is easy to use and easy to recharge. I would buy this again. It is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a Jabra and an around you neck bluetooth, and Plantronics still makes the best on the market.The easiest to set up (less than 5 minutes), easy to hear, easy to talk to text, and most importantly, the people that I call only hear crisp clear talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing little blue tooth ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable fit and 6+ hours talk time. with noise cancellation. make talk anywhere easier and simple connecta as soon as you flip yhe switck. easy to adjust volune and can control your alexa too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bluetooth because it's comfortable and secure in my ear. Sound quality is good but feel it could be better. Its overpriced but one of the better ones because I have tried many that I have returned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Poly bluetooth headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very easy to setup to iPhone. Clear sound. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great for work from home folks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device so I can work from home more effectively. So far, so good. My only complaint is that it can sometimes fall out of my ear. Other than that, it’s a great deal!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a bose bluetooth that I thought was the best. After many years of use and abuse it wouldn't hold a charge. Read the reviews about the Voyager and decided to give it a try. After 3 weeks of use I can say it is as good as the bose and holds a longer charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for driving!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this headset for work and I drive a commercial vehicle. So this is very comfortable. It comes with 3 different size of earbud. Also, like that this doesn’t insert in the ear canal and wraps around the ear for a great fit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and easy to set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was look for a blue tooth ear piece I could use while driving. I am not the most tech savvy person. I found the Plantronics Voyager 5220 easy to set up, pair to my phone and operate. The sound from the mic and the ear piece are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Bluetooth I have purchased so far. People can hear me good with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Poly 5200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Much improved over 5000 series. Recommendation by Best Buy was spot on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the go !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , would recommend, use daily as a delivery driver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product but limited in use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for talking on the phone. I wouldn't bother with now since you can talk with earbuds.

    No, I would not recommend this to a friend