Customer Ratings & Reviews
- Model:
- 7Y206AA#ABA
- |
- SKU:
- 6563035
Customer reviews
Rating 4.4 out of 5 stars with 7674 reviews
(7,674 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Voyager 5220's sound quality, comfort, battery life, and Bluetooth connectivity, frequently praising its lightweight design and range. However, some customers reported issues with the fit, occasional connection problems, and a perception that the volume could be improved. A few also felt the price was somewhat high. Overall, positive feedback on sound and comfort outweighs concerns about fit and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality excellent piece
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it it’s very clear very good noise cancelation and people with who I was speaking hear me very good the only thing what I don’t like about it was the around the ear it was not so comfortable for me but other then that it’s a great piece!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
I can hear better :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my four-year-old Voyager with this one because I have been unable to get better sound (I took several Bluetooths back). Incoming audio is excellent, even better than the old Voyager, but outgoing sound is just OK.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this headset daily and it’s great. I have a phone that I need to stay connected to for work and I can monitor my personal phone or connect to my pc as well. Good volume and features. It’s also comfortable to wear. Great price as well.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Always happy with Voyager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth is great, I bought this because my old one die after two years, so it didn't owe me anything, two years is good enough for me. I like how this one got a little cover for the charging port and like the previous version last about 6 hours.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
The best ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is an excellent headset it can be used in either ear last for over 7 hours of talk time. It holds charge better than expected. I love the speak answer feature you just say answer and it answers. You don't have to touch no buttons.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this brand of ear piece for many years and in my opinion they are the best. My first ear piece did not fit in my ear very well and kept falling off. I tried the Plantronics brand and love the way they fit and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great had a different device would constantly have to pair had no issues with this one so far
I would recommend this to a friend Rated 4 out of 5 stars
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Works great. Works with my hearing aids.
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Top of the line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love plantronics this is the best bluetooth headset ive wver pirchased!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Bluetooth earpieces for years, but this one is my all time favorite. Easy to connect, supports multiple phones, toggles between device (phones) easily, voice command, wide range volume, and crystal clear audio.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a truck driver and so far this is the best Bluetooth I’ve ever found for noise cancellation
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 2 out of 5 stars
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had loved this headset, but I don't. The sound quality is pretty decent, however it doesn't feel like it is seated in my ear properly even after changing the ear piece and trying them all. It also makes my ear very sore on top where it rests so I need to swap ears constantly through out the day. I spent a lot of money on this and feel like I could have bought another cheaper product with the same results.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Steve and thank you for sharing your honest feedback; However, we're truly sorry to hear you were not able to find a comfortable fit. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. In any case we do thank you for your comments. They have been shared with our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. If you're unit was purchased recently, we recommend you to get in contact with your reseller to exchange it. If you have any questions related to our products, feel free to contact our Customer Care Team at: 1-888-363-0726.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Super clear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many headsets in my days and I must say that this one by far is the besy the features as well as the clarity and noise cancellation as well as the multiphone compatibility they can be used at the exact same time on the headset.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
My fav
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Voyager for last 7 years it’s one of the best headphone used for conference call it works with laptop , phone and my Apple Watch it’s always been my fav - it’s a best for its price and quality- overall a good buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Voyager 5200
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using plantronics bluetooth since 2008. The Voyager has been a great Bluetooth with great sound quality, I work construction and I'm constantly around noise. When I answer my phone people tell me how clear it is and that they can't really hear the background noise and that my voice is clear and understandable. In the last 14-16 months I have had to return my voyager 5200 (6-8 times) to Best Buy with problems like not connecting to my phone and the voyager disconnecting in the middle of a conversation. It's been a really frustrating time not to mention embarrassing having to return the same item time and time again. So much so that a few associates have asked me if I realise how many times I have returned the same bluetooth. If it wasn't for the great features of hands free answering, voice notification of whos calling and the noise reduction when having a call I would of given up on the voyager 5200. On my last return 20 days ago the associate told me they could not give me the warranty again and wouldn't you know it the mute button broke off something that had never happened since I began to use the voyager 5200 since 2016. the reason for the 2 star is the quality inthe last year over all I love the features of had free maybe I been getting all the bad ones in a batch
I would recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Jose and thank you for taking the time to share your feedback; However, we're sorry to hear about your experience this last year. As you may know, the Voyager 5200 one of our best communication headsets and specially engineered to deliver superior call clarity. In this case we would need to determine the cause of these connection issues, as they might be solved through simple troubleshooting. In regards of this issue when the headset doesn't connect to your phone, it usually takes a few seconds for the earpiece to establish a connection with your phone, it is not automatic. We would also need to verify exactly at which moments this issue takes place. On the other hand, if the earpiece disconnects in the middle off calls, this might be related to the smart sensors. These detect the pressure from your ear; yet there can be several conditions triggering them like having the earpiece a bit loose from your ear or wearing glasses, hence sending the call back to the phone. To isolate the cause of the issue, please disable the master sensor through our Hub Software: https://bit.ly/30jDXJM by connecting the earpiece via micro-USB cable. Then go to settings>sensors. You may also want to ensure the unit's firmware version is up to date on the notifications tab. Lastly, testing the earpiece with a different cell phone model is also ideal to determine the cause of the issue. We thank you for bringing this to our attention. If you would like further assistance, please contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sounds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, hard to wear with glasses. Will fall off at times.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Plantronics Bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far. Bought a lower end Plantronics Bluetooth awhile ago to see if I would use it. Did not have clear phone voice. New one is good so far.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an earpiece that I could wear all day, but had excellent sound quality and voice transit quality. I wanted an earpiece that had excellent noise cancelling ability. The Plantronics Voyager 5220 is spot on for each of these requirements!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Good head set!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blutooth head set is good for the money. Good battery life and range. My only complaint is the plastic ear price that wraps around ear constantly will break if too hard on it. Haven't found how to buy replacement.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great alternative to phone on your ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on the phone constantly with phone calls from work, family and friends. I now can wear this in my ear and avoid the heat when I'm on the phone for long periods of time. Makes it easier to hear and makes it private, at least on the receiving end.
I would recommend this to a friend












