Customer Ratings & Reviews
- Model:
- 7W088AA#ABA
- SKU:
- 12206183
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Good on the go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it worked further away from my phone, would recommend easy to use
I would recommend this to a friendNot comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life too short. I'm not comfortable at using this.
No, I would not recommend this to a friendI like i , Don't have to take your phone out !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't give you a charger , very disappointing , just a cord to charge !
No, I would not recommend this to a friendEarpiece
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The newer model is way better than this older model by car
No, I would not recommend this to a friendAdd a title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has been great so far for my truck driver.
I would recommend this to a friend- Cons mentioned:Charging
Piece of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stupid crap couldn’t even charge because the magnetic charging clip won’t stay on the device. Get the new version made by Poly.
No, I would not recommend this to a friend Clear when connected but looses connection at time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good earpeice, descent price.you won't be disappointed.
I would recommend this to a friendPlantronics Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this product but the bulkiness behind the eari didn't like.
I would recommend this to a friendOk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt audio call, just answer. Not real comfortable around my ear.
No, I would not recommend this to a friendPoor battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery when used with minimal talk time does not last very long.
I would recommend this to a friendDisappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for the first four months, then it just stopped working.
No, I would not recommend this to a friend- Cons mentioned:Fit
Bad quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It very bad product some time can not connect to the internet and low sounds when make call it’s not good to use very bad when I but it says n my ear not comfortable and loose every time when used
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for reviewing our Voyager Legend, however, we are sorry to hear you are having problems with your headset. If you are experiencing audio issues, we recommend resetting the headset by pressing and holding the call control and mute buttons for 5 seconds while it's turned off, this will reset the headset. We also recommend unpairing and re-pairing the headset with your mobile phone, testing with a different phone can also help us isolate the problem. Last but not least we always recommend checking if there are any firmware updates with the Plantronics Hub application. These headsets are designed to fit the vast majority of ear shapes and sizes; however, we do know that one size may not fit all and if you find the product too uncomfortable for normal use we strongly recommend that you consider using a headset with a different wearing style. We will forward your comments to our Product Development Team, as we appreciate feedback based on customer use to create the best possible products. Please don't hesitate to contact our Customer Care Team at 1-888-363-0726 if you require assistance.
- Cons mentioned:Fit
Legend in Plantronics Mind...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality sounds like a muffled tin can. Cannot wear it and easily talk as it falls off the ear if I moved. Returned it.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for sharing your honest feedback; However, we're sorry to hear this has been your experience. Please rest assured that scenarios like these are very unlikely. Was the headset purchased brand new? Did the packaging present any tear or evident tampering? Furthermore, the Voyager Legend is designed to fit the vast majority of ear shapes and sizes, including 3 different sizes of ear gels; nevertheless, we do know that one size may not fit all and if you find the product too uncomfortable for normal use, we strongly recommend that you consider using a headset with a different wearing style. Your feedback has been shared with our Product Development Team for review and consideration. If you have any questions, feel free to contact our Customer Care Team at: (888) 248-4143 or (916) 928-7561
Used to be quality - Now they are junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve use Plantronics voyager and legend for well over 10 years. My third one recently wore out as the microphone got quieter and static. Figuring it would just get another one that will last me many years and I would have the same quality. The one I recently bought was the second one because I bought one a month ago and they sound quality was horrible with people telling me it sounded no different than the one I was tossing out.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi JoDough and thank you for sharing your honest feedback; However, we're sorry to hear this has been your experience. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. The Voyager Legend features triple-mic active Digital Signal Processing (DSP), Stainless steel windscreens, Acoustic fabric mesh designed to block and cancel noise and wind. To troubleshoot audio issues, please reset the BT connection https://bit.ly/2OOMfnw. Please ensure the firmware version is up to date through our Hub Software. Lastly, testing the earpiece with a different cell phone model is also very helpful to determine the cause of the issue. If you still get the same result, please note this model counts with a one-year limited warranty when purchased as brand new in its retail packaging from an authorized retailer. We thank you for your comments. If you'd like further assistance, please contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I have had this particular headset for years
I would recommend this to a friendOverall not totally satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult hearing the other party dialogue on a call
No, I would not recommend this to a friendPoor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this headset after reading a lot of positive reviews, and I really wish I could add mine to them. I wanted this headset for phone use only, so I cannot speak to its music audio quality. I found the voice quality very poor - tinny from my side, and the people I talked to reported that my voice was distorted. This headset is uncomfortable, and I probably wouldn't rate it well because of that even if the sound quality was good. Put the two problems together and I can't rate this purchase as anything but a total loss.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for taking the time to share your honest feedback on our Voyager Legend; However, we're sorry to hear about your experience. This model is one of our best communication headsets and specially engineered to deliver superior call clarity. It features triple-mic active Digital Signal Processing (DSP), Stainless steel windscreens, Acoustic fabric mesh designed to block and cancel noise and wind, voice commands. There are a few things you could try to fix audio issues: Firstly, try to reset the connection between the phone and the earpiece. To do so: https://goo.gl/emzUTA. You might also want to ensure the unit's firmware is up to date through our Plantronics HUB Software for Desktop: https://goo.gl/5ceQ1v. Lastly, testing your earpiece with a different phone and while it is connected to a single Bluetooth device, it is ideal to isolate the cause of the issue. If you experience the same issues after performing the previous suggestions, then the earpiece most likely has an actual problem. This model counts with a one-year warranty. Thank you for bringing this to our attention. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-855-765-7878.
Mute button doesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently this is a known issues. Mute button does not work. I found temporary work around but it stops working all the time
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging system is horrible its very sensitive if you dont have it on just right and check it often it wont be charged.
No, I would not recommend this to a friendIF YOU TALK ON THE PHONE DONT GET THIS
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this headset back in may. I’ve had it for a few months and though it does do the job, every time you call someone the audio cuts off. I do recommend this brand, but I don’t recommend this specific product.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello! Thank you for your review on our Voyager Legend, however, we are sorry to hear you are having problems with your headset. We intend to provide the highest quality products to our customers and we thank you for bringing this to our attention. If you are experiencing connectivity issues, we recommend resetting the headset by pressing and holding the call control and mute buttons for 5 seconds while it's turned off, this will reset the headset. We also recommend unpairing and repairing the headset with your mobile phone. Last but not least we always recommend disabling the smart sensors of the headset with the Plantronics Hub application and check if it doesn't have any updates available. Testing the headset with a different mobile phone can also help us isolate the problem. If you require further assistance, please don't hesitate to contact our Customer Care Team at 1-888-363-0726.