Customer Ratings & Reviews

The newer model is way better than this older model by car

The product has been great so far for my truck driver.

Overall a good earpeice, descent price.you won't be disappointed.

I liked this product but the bulkiness behind the eari didn't like.

Doesnt audio call, just answer. Not real comfortable around my ear.

Battery when used with minimal talk time does not last very long.

The quality sounds like a muffled tin can. Cannot wear it and easily talk as it falls off the ear if I moved. Returned it.

It very bad product some time can not connect to the internet and low sounds when make call it’s not good to use very bad when I but it says n my ear not comfortable and loose every time when used

I’ve use Plantronics voyager and legend for well over 10 years. My third one recently wore out as the microphone got quieter and static. Figuring it would just get another one that will last me many years and I would have the same quality. The one I recently bought was the second one because I bought one a month ago and they sound quality was horrible with people telling me it sounded no different than the one I was tossing out.

Good product I have had this particular headset for years

Difficult hearing the other party dialogue on a call

Apparently this is a known issues. Mute button does not work. I found temporary work around but it stops working all the time

The charging system is horrible its very sensitive if you dont have it on just right and check it often it wont be charged.

This headset is simple to use and works well. Out of the box, the headset battery was charged to 80%, so it could be used immediately. Pairing to my phone was simple. Turn the headset on, the voice says “pairing,” go through the pairing process on my phone, and I was connected in ten seconds. The headset can be paired with up to two phones at a time. As far as answering calls, you can do it several ways. If the headset is already on your head, just say “answer.” If it’s not on your head, the action of putting it on your head answers the phone. Thirdly, the phone can always be answered from the phone itself as usual. Also, a call in progress on the phone can be transferred automatically to the headset by turning the headset on. All of the above can be reversed, too. Taking off the headset rejects an incoming call if not answered. If the call is already answered, removing the headset transfers the call to the phone. If listening to streaming audio, it will be paused. Putting the headset back on resumes the audio. I tried all of the answering and call features by having my wife call me from the other side of the house, and everything worked well. Calls were answered quickly, she could hear me very well, which I always find amazing given that the microphone boom extends barely halfway between my ear and my mouth. Sound through the earpiece is clear and crisp, and I found that I needed to keep the headset’s volume control turned pretty much all the way up. If anything was too loud, it was easier to lower the volume through my phone than by reaching to my ear and fumbling for a moment to find the volume button. My wife told me that my voice through the headset sounded a bit like I was talking through a tunnel, but the sound quality was adequate for a phone call conversation. You can, of course, also listen to music or any other audio your phone can put out, and the headset works fine in that regard, but the audio is, not surprisingly, not of the same quality as you would get from a pair of headphones. But for casual private listening, the sound is fine, and I can see myself listening unnoticed by others. (Good for those endless meetings!). The headset clips easily to my ear and stays in place. It is comfortable to the point that, if I wasn’t listening to something, I might forget that it was there. In addition to the headset itself, the box includes a USB charging cable and several extra earpieces so you can find the one that fits your ear best. The headset can be configured to be used on either of your ears. Out of the box, it is configured for the right ear, and that’s how I’ve been using it. Also in the box is a very minimal, pictograph-style instruction card so typical of electronics these days. I rarely find these useful. The first thing it shows is the website to go to for the full user manual, and that’s exactly what I did. The manual describes the features and setup process well. If you need a headset for wireless telephone calls, and would enjoy a little casual music listening along the way, the Voyager Legend will work just fine for you.

I purchased this headset after reading a lot of positive reviews, and I really wish I could add mine to them. I wanted this headset for phone use only, so I cannot speak to its music audio quality. I found the voice quality very poor - tinny from my side, and the people I talked to reported that my voice was distorted. This headset is uncomfortable, and I probably wouldn't rate it well because of that even if the sound quality was good. Put the two problems together and I can't rate this purchase as anything but a total loss.

not very happy i had one before lasted 11 hours same supplier this one lasts 7 hours now people having hard time hearing me

Sound quality was terrible and no-one on Carla could understand what I was saying. I returned this item. Very disappointing

I got this headset back in may. I’ve had it for a few months and though it does do the job, every time you call someone the audio cuts off. I do recommend this brand, but I don’t recommend this specific product.

Mic doesn't pick up very well. I have the mic gain turned to max and I'm told my audio is still very low.

Was great while it lasted. Have had it for about 8 weeks. Within 3 weeks the usb charger was bent from gentle, regular use. Within 5 weeks the mute button on the device stopped working. No troubleshooting tips online have resolved the issue Week 7 the pre installed ear piece fell off. Tried all replacement ear pieces and all split in half within 20 seconds of attempting to install them $70 and this worked correctly and fully for 5 weeks. At 8 it's now useless forever, for me.