Customer Ratings & Reviews
- Model:
- 7W088AA#ABA
- SKU:
- 6563032
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Voyager Legend Wireless Noise Cancelling Bluetooth Headset for its excellent sound quality, comfortable design, and long-lasting battery life. The Bluetooth connectivity is reliable, and the lightweight design is appreciated. However, some customers have noted issues with the fit, the short charging cable, and the volume.
This summary was generated by AI based on customer reviews.
Good Earpeice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a couple of these over the years. They don't disappoint and pretty much do what you need them too. I wish the charger wasn't proprietary and a simple mini USB or USB C but oh well.
I would recommend this to a friendRed dogs Dad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power switch was was touchy the first couple of days. After that it has been great. Say answer or ignore on incoming calls and press a button to hear or send text by saying what you want to send.
I would recommend this to a friendGreat Bluetooth headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I misplaced my headset while on a trip and missed it terribly. So I ordered this for when I returned home. Only to find the other one. So now I have two. I love the Answer and Ignore feature. I don't have to pick up my phone. And it also tells me who's calling.
I would recommend this to a friendKaeden's Mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity and noise reduction is evident. The only downside is the competition the device have with the face mask behind the ear. Can cause the ear lobe to ache when both is in use.
I would recommend this to a friendAmazing device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looove it! Previously bought the upgraded version and it’s very very bad. Had to come back to this one. Never fails. Third time purchasing in about 8 yeras
I would recommend this to a friendgreat headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I accidentally washed this in a washing machine, let it dry out and still works great. Not recommended use. Also pairs easier than any other headset
I would recommend this to a friend- Cons mentioned:Charging
charging issue - no led indicators !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this platonics voyager legend...it came with the blue tooth headset, usb cable, the silicone eartips and the foam eartips, but no ac charger! Additionally, there are no LED indicators to tell you if its charging using the usb cable or when it is fully charged. THe instructions are void of any help. What gives Platonics?? Anybody know about these charging issues? please let me know before i take it back to Best Buy.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend; However, we're sorry to hear about your experience. As long as the unit is purchased as brand new in its original packaging, it should include an AC wall charger. When the headset is out of battery it should flash red when connected to the charger, then the lights should turn blue when it has higher battery and the lights should turn off once it is fully charged. If this is not happening, please verify if there's any damage in the magnetic pins from the cable or headset. You might also want to ensure the unit's firmware version is up to date through our Plantronics Hub Software: https://goo.gl/5ceQ1v. Please note this unit comes with a one-year warranty from date of purchase as long as it was acquired brand new. We thank you for bringing this to our attention. If you have any other questions, feel free to contact our Customer Care Team at: 1-888-363-0726.
Reliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has excellent volume and announces the person or number calling you. It is a hands-free operation which you can answer or ignore by voice command.
I would recommend this to a friendBlue tooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I only have to say yes when asked if I want to answer a call and it tells me who is calling!
I would recommend this to a friendMiss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Bluetooth because it tell you who is calling and if you want to answer or not answer i would recommend anyone to try it it really works good
I would recommend this to a friendMy wife loves it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my wife's teams meetings and samsung cell phone calls. She's on it all day and no issues. Just wish BestBuy sold the charging cables separately because she left hers at the office.
I would recommend this to a friendServes the purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be of better quality bought for mom she is 72 so it’s okay for her
I would recommend this to a friendGood headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good headset but does occasionally disconnect (always at the most inconvenient time) but overall a good headset. This is my 5th one over number of years.
I would recommend this to a friendGreat Headset that stands up to the test
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th one of this model headset I have bought. I use it daily. I work outside in the elements frequently, and around equipment. This headset has performed very well for me, that is why I've continued to replace each time with the same model.
I would recommend this to a friendSemi Driver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly like the one it replaced. Mine get extreme use so they last about 3 years. The rubber curve starts to crack. New one works as outstanding as first one and now I have spare charge link.
I would recommend this to a friend- Cons mentioned:Fit
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The piece does not fit securely on my ear. It’s top heavy and the ear piece is too big . I’ve experienced static. Previously I purchased several of the explorer 500 model. It is discontinued. This product does not even compare to the 500 model. And it’s more expensive.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hello and thank you for your honest review and for taking your time to share your feedback on our Voyager Legend. We are sorry to hear you were not able to find a comfortable and secure fit. These headsets are designed to fit the vast majority of ear shapes and sizes with the different size ear tips included, please make sure to try them. To troubleshoot static issues, you may want to reset the BT connection. To do so please follow the steps on this link: https://bit.ly/2OOMfnw You may also want to ensure the firmware is up-to-date through our Hub app for desktop ( available here: https://bit.ly/30jDXJM ) Lastly, test the earpiece with a different phone to narrow down the source of the issue.
If the problem persists please contact our Customer Care Team at 800-985-9815 for additional assistance.
Plantronics Voyager still the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of the a Plantronics Voyager since i had one in 2008, this one did not disappoint either. I do recommend getting the "chockalatta" adapter and using better eartips. Highly recommend this product for Webex and Webex Teams
I would recommend this to a friendA good gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as a gift for someone, so can’t review it. He seems to like it, and hasn’t had any problems with it that we know of. Said it as easy & quick to pair to his phone too.
I would recommend this to a friendDecent hands free Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is meant to do. Great for handsfree calls, but would generally just prefer wireless earbuds unless on the phone all day.
I would recommend this to a friendEarpiece.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is okay, it functions great other than that minor flaw.
I would recommend this to a friend