Customer Ratings & Reviews
- Model:
- 7W088AA#ABA
- SKU:
- 6563032
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Voyager Legend Wireless Noise Cancelling Bluetooth Headset for its excellent sound quality, comfortable design, and long-lasting battery life. The Bluetooth connectivity is reliable, and the lightweight design is appreciated. However, some customers have noted issues with the fit, the short charging cable, and the volume.
This summary was generated by AI based on customer reviews.
Very eh headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best battery life or mic quality for the price. There are better options out there surely.
No, I would not recommend this to a friendIt’s ok, need longer charge time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge doesn’t last long, just for 6 hrs. Most people for for 8 hours or longer.
No, I would not recommend this to a friendThey have no warranty
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 5 Plantronics Bluetooth headsets. I can accept that they don't last forever. Eventually, the battery doesn't hold its charge for long and then you have to buy a new one. What I can't accept is that I've had a bunch of issues with sound quality and spontaneous disconnections with either of my cell phones. After being on hold with Polycon (their new owner) for over an hour, they told me to send a copy of my receipt, proving that it was still covered under warranty and they would send me a replacement. I've sent the receipt 4 times and they've closed my case. No response...just crickets. No replacement. Nothing. I won't buy anything from Plantronics again.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Hi Scott and thank you for sharing your honest feedback on our Voyager Legend; Though we're sorry to hear this has been your experience. We do have a few simple troubleshooting steps that should solve these type of issues. Please reset the BT connection between your phone and earpiece. To do so: https://bit.ly/2OOMfnw. Connection issues could also be related to the smart sensors. These detect the pressure from your ear, yet there can be external stressors triggering them like having the earpiece a bit loose from your ear, or wearing glasses, consequently sending the call back to your phone. To isolate the cause of the issue, disable the master sensor through our Hub app for desktop: https://bit.ly/30jDXJM. Plug the earpiece via USB cable, then go to settings>sensors. If the issue persists, then it is best to replace the unit. We're sorry to hear your case was closed, please get in touch with our Support Team at: (888) 248-4143 or (916) 928-7561 referring to your case number and we'll gladly follow up with you.
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps me to hear my phone clearly. I love it. Every body needs one.
I would recommend this to a friend Plantronics Voyager Legend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In comparison with the previous voyager I prefer the previous. There was better features.
No, I would not recommend this to a frienddoesn't explain instructions clearly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still can't call out on this bluetooth I can receive but don't know how to call and manual doesn't explain
No, I would not recommend this to a friendDecent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is good fit pretty good but I’m not a fan of the charger. They tend To break from the past experience
I would recommend this to a friendSoft phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for five9 so I returned it. I’m not sure if it works with other softphones
I would recommend this to a friendPlantronics Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Conversation goes in and out on this new one. My old one works better my my earpiece wore out
I would recommend this to a friend- Cons mentioned:Fit
The overly bulky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this brand but this model I don't like. It to big and bulky. It barely wanted to stay on my ear. This company has been sold so I am hoping for something better to come on the market beside ear buds.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review; however, we are sorry to hear about your experience.
Thank you for letting us know about this. Your feedback helps us do better.
Not long lasting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product worked great but the part that goes into the ear broke less than 6 months after buying.
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They ok but not enough noise cancellation or a long enough talk time
No, I would not recommend this to a friendBetter off trying something else
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Did not last a long time. Gurgling sounds. My clients complained that I sound like I was in water.
No, I would not recommend this to a friendCan you hear me...?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, but not for loud places, but still a good deal. We easy to use.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Hands free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device it’s a life saver and works well anywhere
I would recommend this to a friend - Pros mentioned:Sound quality
NA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not good Quality I did and I like it the quality
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review; However, we're sorry to hear you were not happy with the quality. The Voyager Legend is one of our best communication headsets and specially engineered to deliver superior call clarity. Featuring Triple-mic active Digital Signal Processing (DSP), Stainless steel windscreens, Acoustic fabric mesh designed to block and cancel noise and wind. If you are experiencing technical difficulties, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726 as the issue could be solved through troubleshooting. In any case we will forward your comments to our team for review and consideration.
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and it's easy to understand and use
I would recommend this to a friend It will do!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for remote working, but it kinda of echoes and noise cancelling is not the greatest.
No, I would not recommend this to a friendDoes the trick
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom whom has bad hearing in general and enjoys the feature of headphones to do her virtual meetings when necessary and for phone calls and working out but doesn't like having multiple sets to do the same thing. This is was perfect to do all that for her and ease of use. She still uses it to this day and loves it. Thanks.
I would recommend this to a friend- Pros mentioned:Sound quality
Not great for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Mic but poor speaker quality and range. Plan to return.
No, I would not recommend this to a friendBrand response from PlantronicsRepresentative
Posted .Thank you for your honest review on our Voyager Legend; However, we're very sorry to hear about your experience. This model is one of our best communication headsets and specially engineered to deliver superior call clarity. To troubleshoot audio issues from your speaker, please try to reset the connection between your phone and the earpiece. To do so: https://goo.gl/emzUTA. Also, please ensure the unit's firmware version is up to date through our Plantronics Hub Software for Desktop. https://goo.gl/5ceQ1v. If your audio is too low, we suggest you to try the different sizes of ear gels included with the unit in order to achieve a more comfortable and secure fit, which should increase the volume capacity as well. Lastly, testing the earpiece with a different phone is also ideal to isolate the cause of the issue. Please note this model counts with a one-year limited warranty. We thank you for your comments. We will share them with our team for review and consideration. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance.