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Customer reviews

Rating 4.6 out of 5 stars with 619 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 619 reviews
  • Pros mentioned:
    Installation, Set up, Staff

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is only for the installation. I purchased the unit from SiriusXM and had the installation done at the Best Buy in Glen Burnie, MD. The crew did an excellent job mounting the receiver underneath the head unit and the antenna on the roof above the windshield. All of the wiring was hidden very well. I was very happy with the installation and would use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Set up

    Rated 5 out of 5 stars

    Outstanding Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old Satellite Radio was attached to console which blocked some functions but Jeff decided with a bit of trimming new one could be placed INSIDE a storage area totally out of sight when door closed. Took time to do it right and effectively. Extremely knowledgeable and easy to work with. Wow, great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up

    Rated 5 out of 5 stars

    Impressed with satellite radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been raving about the careful, professional, high-quality Sirius XM radio installation done by Best Buy in Citrus Heights. I was worried about my brand-new 2018 vehicle, but the install team treated my car with kid gloves...even though they had to dismantle the whole dash! You cannot tell they took the thing apart. They also determined the best parts needed, including a special FM adapter because my car does not have an auxiliary port, and were able to do the install without modifying the dash permanently in any way. The satellite radio works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Set up

    Rated 4 out of 5 stars

    Updated radio in vintage car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed to update technology in a year 2000 car. (Bluetooth and Pandora and Sirius). Equipment I needed was on sale so that was cool. Had the store professionally install it which was totally simple and they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up

    Rated 5 out of 5 stars

    fantastic installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic installation experience needed some extra parts but nothing too expensive. had to make a second trip back. they easily spent 3-4 hours on a free installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Staff

    Rated 5 out of 5 stars

    SiriusXM Radio Re-install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sportster 5 radio re-installation into new vehicle. Challenging because of vehicle computer electrical controls. Best Buy tech scheduled and installed in estimated time without any problems. Tech even crafted a custom mount to fit radio in desired dash location. A solid 5 Stars for this service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satellite radio was installed within ashtray of 2003 Stype Jaguar giving it a custom look as well as a secure job. Door closes yielding no indication radio is present. Nice work.

    I would recommend this to a friend
  • Cons mentioned:
    Messy

    Rated 1 out of 5 stars

    Unfortunately This Is Unacceptable Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install the Commander Touch Satellite Radio Receiver and the reason I'm giving them a poor rating is because a few days later I noticed and felt a hump under the driver's side floor board (carpet). Took it to my Land Rover dealership and they found that the Best Buy installer had left some type of tool underneath it. However, before the dealership was able to gain access to that area where the tool was found they had to remove something like a panel located under the steering wheel. After removing that panel a large amount of wiring fell out and it looked like a tangled mess of spaghetti which all was from the wiring for the Commander Touch Satellite Radio Receiver. The Land Rover technician corrected this tangled mess and used black zip ties to bundle the wiring before replacing it back. I still have this tool that the installer had left under the floor board because I had it installed at a Best Buy in another city which is almost 2 hours away, but next time I go home to visit family I will make sure that I return this tool along voicing my disapproval of the entire installation. Presently I cannot recommend Geek Squad as in reference to automotive installations. I have attached 2 photos of the tool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    Great experience with Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received satellite radio as a Christmas gift and needed it installed in my car, as I realized it was too involved to do it myself. Best Buy did a great job installing it! The staff members were very friendly and helpful, taking the time to explain to me how to use the radio. They quoted me a price for the installation, and when I went to pay, they let me know it was actually less than they thought because they did not need to provide a part they initially thought would be needed. They easily could have had me pay the original full cost. I highly recommend the Danvers Best Buy for radio installation!

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my SiriusXM radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to find where to mount my SiriusXM radio. But the technician figured out a very good place and installed the radio promptly with great workmanship. I was very pleased with the job, and would certainly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    Great job installing in my truck...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installers did a great job installing my SiriusXm radio in my truck. They installed the FM adapter and now I have static free listening on my favorite channel Howard 100!

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Set up

    Rated 5 out of 5 stars

    Outstanding Job!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely recommend a professional install of Sirius XM satellite console. I thought about doing it myself, but I wasn't confident that I could install it in such a way that I could hide all of the wires making it look good to the eye. The service technician did a fantastic job so it almost looks as if the controller was installed at the factory. The antenna line, power line, and aux in line were professionally hidden inside the dash so they really could not be seen. The 3 lines came out of the air vents into the controller so you really can't see them at all. The job was done in the specified time and looks absolutely fantastic. Also, the antenna line that goes from the antenna to the inside of the car was hidden perfectly in the weatherstripping so you cannot even see it. I recommend doing this install with Best Buy as opposed to trying to pull out the components of your dashboard your self. One last thing – he installed it using the aux in port (through the back of it) so you can still use the normal aux in port iin your dashboard (n addition to the satellite radio - think of it as a Y adapter).

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    Very professional installation. Worked perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and did a great job in installing the radio. It took several hours but that was because he was meticulous with his work. I'm now enjoying the radio and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    SiriusXM satellite radio installed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy rep did a great job installing the portable radio in my vehicle. Finished ahead of time too! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Radio, Set up

    Rated 5 out of 5 stars

    Nice & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a SiriusXM radio car kit installed and it was completed without any issues. The technician explained the procedure and the options available to me. For example, if the car kit was going to be powered by the factory installed system, the tech told me that I might hear a persistent humming noise. So, the car kit was connected to the electrical. The tech worked diligently and the install was completed in the appropriate amount of time. My vehicle's dashboard was intact and my van was clean. I'm very happy with the radio kit and very pleased with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up, Staff
    Cons mentioned:
    Appointment

    Rated 5 out of 5 stars

    Outstanding SIRIUS Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up the SIRIUS Radio installation appointment during the holidays, so I was unable to get an appointment quickly due to the heavy workload, which is understandable. Even considering that, my appointment was within two weeks. The installation technician was courteous and knowledgeable, and even researched a couple of installation options relating to my car make/model. I couldn't be happier with the installation process!

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    Satellite radio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the satellite radio installation. Technician did a great job and the radio looks very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 4 out of 5 stars

    Geek Squad install my Sirius radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys at Geek Squad did an excellent job but the guy that worked on my car admitted that the job beat him up fairly bad.The job that we were told would only take 1 to 2 hours wound up taking 3 to 4 hours. That is what he admited to me that it was tougher than he had anticipated . But non the less radio is installed and working fine

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Radio, Set up

    Rated 5 out of 5 stars

    Radio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very please with the service. There was a part missing for the installation and the tech made every effort to get the part in and install our radio before we left on vacation-very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a fine job of installing my radio

    I would recommend this to a friend