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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 589 reviews

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93%
would recommend
to a friend
Page 1 Showing 1-20 of 589 reviews
  • Pros mentioned:
    Installation, Set up, Staff

    Rated 5 out of 5 stars

    Excellent Install

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    Posted .

    This review is only for the installation. I purchased the unit from SiriusXM and had the installation done at the Best Buy in Glen Burnie, MD. The crew did an excellent job mounting the receiver underneath the head unit and the antenna on the roof above the windshield. All of the wiring was hidden very well. I was very happy with the installation and would use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Set up

    Rated 5 out of 5 stars

    Outstanding Install

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    Posted .

    Old Satellite Radio was attached to console which blocked some functions but Jeff decided with a bit of trimming new one could be placed INSIDE a storage area totally out of sight when door closed. Took time to do it right and effectively. Extremely knowledgeable and easy to work with. Wow, great job.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Set up

    Rated 4 out of 5 stars

    Updated radio in vintage car

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    Posted .

    Had installed to update technology in a year 2000 car. (Bluetooth and Pandora and Sirius). Equipment I needed was on sale so that was cool. Had the store professionally install it which was totally simple and they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up

    Rated 5 out of 5 stars

    fantastic installation experience

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    Posted .

    fantastic installation experience needed some extra parts but nothing too expensive. had to make a second trip back. they easily spent 3-4 hours on a free installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Set up

    Rated 5 out of 5 stars

    Impressed with satellite radio installation

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    Posted .

    I have been raving about the careful, professional, high-quality Sirius XM radio installation done by Best Buy in Citrus Heights. I was worried about my brand-new 2018 vehicle, but the install team treated my car with kid gloves...even though they had to dismantle the whole dash! You cannot tell they took the thing apart. They also determined the best parts needed, including a special FM adapter because my car does not have an auxiliary port, and were able to do the install without modifying the dash permanently in any way. The satellite radio works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Staff

    Rated 5 out of 5 stars

    SiriusXM Radio Re-install

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    Posted .

    Sportster 5 radio re-installation into new vehicle. Challenging because of vehicle computer electrical controls. Best Buy tech scheduled and installed in estimated time without any problems. Tech even crafted a custom mount to fit radio in desired dash location. A solid 5 Stars for this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christie installer was very knowledgeable and frie

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    Posted .

    Chris the installer was very knowledgeable and friendly and kept me up-to-date on the install. Geek Squad is lucky to have this person as a team member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my system

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    Posted .

    The agent who installed the sirius xm radio did an excellent job. He was very thorough and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM Radio install

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    Posted .

    The agents installed my Sirius XM Radio in my car and did an "EXCELLENT" job. They made suggestions that were "Right on Point" that even enhanced the appearance of the radio. THUMBS UP !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad remote

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    Posted .

    My last remote Geek sqaud serice was excellent. this in not always the case. Depnde on which assocaite you get. My recommendation is that if your service doesn not procedd well, end the call and try another associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my XM satellite radio.

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    Posted .

    I made an appointment online for my XM radio to be installed in my new to me car. I arrived a few minutes early. I was welcomed and was told to drive my car up front. We were told that the car would be done in 1 hour. We asked about the area for a bite to eat. We were told of several restaurants. We left, and had something to eat. We returned in 1 hour. The car was done. I noticed the satellite antenna wasn’t mounted on the rear roof. He told me that he installed it in the car near the window. He said that is how he installs the antenna. I said I would try it out. The XM radio has good reception, I am a believer in the placement of the antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My car stereo and sxm install

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    Posted .

    The install was perfect and very professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on satellite radio installation

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    Posted .

    Geek squad did an excellent job installing my satellite radio in an older car. They were helpful and listened to what I needed. The installation was completed in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INSTALL SIRIUS RADIO

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    Posted .

    Setting up the service was difficult trying to do it on line. I eventually had to contact by phone. Once I did, it was rather easy. But when I arrived at the appointment, I was surprised with a new quote, and that I had to purchase a part. That was not mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean Job

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    Posted .

    Satellite radio was installed within ashtray of 2003 Stype Jaguar giving it a custom look as well as a secure job. Door closes yielding no indication radio is present. Nice work.

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio

    Rated 5 out of 5 stars

    Great job installing in my truck...

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    Posted .

    BB installers did a great job installing my SiriusXm radio in my truck. They installed the FM adapter and now I have static free listening on my favorite channel Howard 100!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Product was installation of a Sirius Radio

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    Posted .

    The Geek squad installed a Sirius radio for which I provided all the components furnished to me by Sirius Radio. These 3 guys were soooo efficient getting things ready to install it was scary. They told my wife and I come back in a hour and it will be done. They called us in less than an hour and walla---there was the radio installed and working. Plan to spread the word about these 3 guys who were there to satisfy the Customer and work hard for the Company. Outstanding!!!

    I would recommend this to a friend
  • Pros mentioned:
    Gets the job done, Installation, Radio
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed my SiriusXM radio

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    Posted .

    It was a little difficult to find where to mount my SiriusXM radio. But the technician figured out a very good place and installed the radio promptly with great workmanship. I was very pleased with the job, and would certainly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Scanner Installation

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    Posted .

    Great service and really happy with the end result!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Service

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    Posted .

    Chris was phenomenal! He is an asset to your company.

    I would recommend this to a friend