Customer Ratings & Reviews

I have been raving about the careful, professional, high-quality Sirius XM radio installation done by Best Buy in Citrus Heights. I was worried about my brand-new 2018 vehicle, but the install team treated my car with kid gloves...even though they had to dismantle the whole dash! You cannot tell they took the thing apart. They also determined the best parts needed, including a special FM adapter because my car does not have an auxiliary port, and were able to do the install without modifying the dash permanently in any way. The satellite radio works perfectly!

This review is only for the installation. I purchased the unit from SiriusXM and had the installation done at the Best Buy in Glen Burnie, MD. The crew did an excellent job mounting the receiver underneath the head unit and the antenna on the roof above the windshield. All of the wiring was hidden very well. I was very happy with the installation and would use them again in the future.

Old Satellite Radio was attached to console which blocked some functions but Jeff decided with a bit of trimming new one could be placed INSIDE a storage area totally out of sight when door closed. Took time to do it right and effectively. Extremely knowledgeable and easy to work with. Wow, great job.

fantastic installation experience needed some extra parts but nothing too expensive. had to make a second trip back. they easily spent 3-4 hours on a free installation.

Sportster 5 radio re-installation into new vehicle. Challenging because of vehicle computer electrical controls. Best Buy tech scheduled and installed in estimated time without any problems. Tech even crafted a custom mount to fit radio in desired dash location. A solid 5 Stars for this service!

Satellite radio was installed within ashtray of 2003 Stype Jaguar giving it a custom look as well as a secure job. Door closes yielding no indication radio is present. Nice work.

Had installed to update technology in a year 2000 car. (Bluetooth and Pandora and Sirius). Equipment I needed was on sale so that was cool. Had the store professionally install it which was totally simple and they did a great job.

I had Best Buy install the Commander Touch Satellite Radio Receiver and the reason I'm giving them a poor rating is because a few days later I noticed and felt a hump under the driver's side floor board (carpet). Took it to my Land Rover dealership and they found that the Best Buy installer had left some type of tool underneath it. However, before the dealership was able to gain access to that area where the tool was found they had to remove something like a panel located under the steering wheel. After removing that panel a large amount of wiring fell out and it looked like a tangled mess of spaghetti which all was from the wiring for the Commander Touch Satellite Radio Receiver. The Land Rover technician corrected this tangled mess and used black zip ties to bundle the wiring before replacing it back. I still have this tool that the installer had left under the floor board because I had it installed at a Best Buy in another city which is almost 2 hours away, but next time I go home to visit family I will make sure that I return this tool along voicing my disapproval of the entire installation. Presently I cannot recommend Geek Squad as in reference to automotive installations. I have attached 2 photos of the tool.

The installation was professional, fast and spot on. I've had no problems.

Very fast install for my product. Great customer service and support.

The best improvement I made to this car ever! The best improvement I made to this car ever!

The Installer was very knowledgeable and very helpful. I would have more installed at this location, however when I was having the camera system installed, the Manager of the Geek Squad told me she wanted to charge me $600 + Even though their Total Tech with Geek Squad doesn't define "Standard" vs "Custom" installation. Every item is different, how is it custom? I read the contract and they had exclusions, but never mentioned installations of other items. So everyone will say it's a Custom install and want to charge you $80.00 per hour. BE VERY CAREFUL

Install went great. Very pleased with the Roady and it works great. Seamless install quickly.

I made an appointment online for my XM radio to be installed in my new to me car. I arrived a few minutes early. I was welcomed and was told to drive my car up front. We were told that the car would be done in 1 hour. We asked about the area for a bite to eat. We were told of several restaurants. We left, and had something to eat. We returned in 1 hour. The car was done. I noticed the satellite antenna wasn’t mounted on the rear roof. He told me that he installed it in the car near the window. He said that is how he installs the antenna. I said I would try it out. The XM radio has good reception, I am a believer in the placement of the antenna.

I would absolutely recommend a professional install of Sirius XM satellite console. I thought about doing it myself, but I wasn't confident that I could install it in such a way that I could hide all of the wires making it look good to the eye. The service technician did a fantastic job so it almost looks as if the controller was installed at the factory. The antenna line, power line, and aux in line were professionally hidden inside the dash so they really could not be seen. The 3 lines came out of the air vents into the controller so you really can't see them at all. The job was done in the specified time and looks absolutely fantastic. Also, the antenna line that goes from the antenna to the inside of the car was hidden perfectly in the weatherstripping so you cannot even see it. I recommend doing this install with Best Buy as opposed to trying to pull out the components of your dashboard your self. One last thing – he installed it using the aux in port (through the back of it) so you can still use the normal aux in port iin your dashboard (n addition to the satellite radio - think of it as a Y adapter).

I’ve had satellite radio in all my vehicles since way before Serius and XM merged and have enjoyed it immensely. I recently leased a new vehicle that did not come with a factory installed satellite compatible radio. So I turned to the experts in all things electronic “Geek Squad “ and as always they had the solution. They installed this unit in their always professional manner and it was everything I needed to have my favorite Serius XM channels in my new vehicle. I’ve read the other reviews about other people’s dislike of this receiver but as for me it does the job and with the free installation I received when buying this unit I couldn’t be happier.

The installation team is top notch! I recommend them to anyone.

The installation was smooth and hassle-free: however, when I tried to make an appointment online, they said installation was free with purchase and to "just come in." I was not about to visit the store mid-summer in Vegas without an appointment so I made one anyway and had to have the charge waived. Five stars for the service and three stars for the aggravation of making an appointment.

great svc. iys super they do great wok and tell all that is going on

The Geek squad installed a Sirius radio for which I provided all the components furnished to me by Sirius Radio. These 3 guys were soooo efficient getting things ready to install it was scary. They told my wife and I come back in a hour and it will be done. They called us in less than an hour and walla---there was the radio installed and working. Plan to spread the word about these 3 guys who were there to satisfy the Customer and work hard for the Company. Outstanding!!!