Customer Ratings & Reviews

We had to wait a very long time, way past our appointment time; not the installer’s fault. There was only one installer there and he was doing the best he could. When he got to us, he did an excellent job in a timely manner. In my opinion, there should have at least 2 installers at all times.

The installer at the Merrillville Indiana store is the best. Friendly, courteous and knowledgeable is what describes him. And actually everyone who works in back at the store.

Rep was able to adapt Commando Touck radio in 2005 Stype Jaguar's ash tray for a custom install which allowed satellite radio not to be seen when closing ash tray cover thus not drawing attention of install.

We had a previous car kit removed when our new one was installed. The installer gave us the option to leave the old antennae because he said it might damage the car. We appreciated that. The new installation was perfect. No problems.

I had purchased an Onyx-Plus Sirius radio in part because there was a "free installation" that came with it. I went to discuss the installation with the Geek Squad car audio installer and learned that in order to really install the radio such that it looked like a professional install -- that is, there would be no visible wires -- that it would require a lot more time that the "free" (or normal install) would entail -- probably a couple hundred dollars more. So, the install was going to end up costing about 4X the cost of the radio. I decided to just skip the whole thing and just play the music on my phone. The guy was friendly and professional (had been doing this for many years) -- but also was up-front and honest. In this case, "Installation" didn't really mean Installation.

My experience with my Sirius car radio was great. The in store installation team was great and on time. They were ready for my appointment and did the installation within the promised time. I would highly recommend Best Buy install program

Bravo Zulu to the Marion and his Air Force Vet co- installer who was able to quickly track down a problem I had after getting home with my recent installation. Marion has performed installations for me before and does exemplary work.

Good product, easy to use, great sound coming from this little radio

My 2011 vehicle didn't come with Sirius. So I bought the Sirius radio in Best Buy. I also had it installed in Best Buy. It was fast, easy, and now I enjoy listening to my music choices. They know what they are doing.

Except service and fast installation...very nice guys installation

I got to bring my car in early because someone cancelled. The installer was fast and friendly and showed me how to use my radio after it was put in. The wait for an appointment was over a month, that was the only drawback.

This was a christmas present for my husband, as I have siriux xm in my car. he loves it, because it wasn't available in his 2006 vehicle. having the xm tuner installed was great, they got us right in, and mounted it in a great location. we're very pleased.

I was uncertain as to whether I should have Best Buy install the satellite radio package, as I was not aware that they had a auto bay for such work. I thought it would be outsourced. But, no, Best Buy handled it perfectly! Thank you!

They were able to assist me in how to install the part on my motorcycle even though they could not. Helped me make install easy by myself. Couldn’t have done it with out them. Great job.

I would recommend getting all you satellite radio installation done at best buy. The service technician who installed mine was extremely knowledgeable and made my install very easy

Tom is amazing. His knowledge and friendliness are unmatched! Hope you are paying him! There are a LOT of business' out there that would take him in a heart beat!

They explained what they were going to do before they did it.went over all of our options and cost. answered all of our questions and completed the job in a very timely manner .Plus they didn't make a mess!

They installed my satellite radio exactly like I wanted it in about an hour and 30 minutes. They took time to explain what was done and how to use the radio. I will definitely use this service again.

My installer at the store provided me with follow-up help to get my radio up and going, I spoke with the tech at least three or four times, The tech gave me detailed info to help me enjoy Sat radio. Thanks BB !

This is the best addition to 14’ Subaru. This is the best addition I could have made to my 14’ Subaru.. the installation process was flawless and very professionally done. I love every time I get in my car