Customer Ratings & Reviews

The customer service at the Monroeville store is top notch. I was very disappointed the first time I went up as all of the parts weren't in the box and the 800 number you call to make appointments didn't tell me I needed additional parts. The installation team worked with me to make sure that I got all of the parts ordered and that I was given updates throughout the process on how it was going. Definitely worth the drive.

Changed placement of antenna,works great.Work was done quickly and correctly.

Great job, was on time, no mess, works great, Excellent!

The system was installed professionally and works well as installed. The install took longer than what they said it would take, but I expected that. They said an hour and a half to 2 hours and it took over three hours instead. Frankly, I appreciate them taking the time to do it right. Just be aware the time table given may be off for you too.

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I purchased an Onyx radio from BestBuy to install in a new vehicle that already had a satellite radio in it. The Onyx has pause and replay features, both important to me, neither of which was on the factory installed unit. I have a lifetime SiriusXM contract which can be transferred three times ($75) each time to another removable radio like the Onyx. If I had transferred this contract to the factory radio, this transfer capability would have ended on that transaction. So, if you're looking for a portable radio for a new car, I'd recommend the Onyx.

The technician made an excellent job installing and explaining the use of the product.

everything was done quickly. I walked in and he did the work right away.

Again they done a great job in hooking everything up and putting the antenna in a good spot

The agent installed my radio in record time. Done without error and even followed up with a small problem.

Install looks great can not see any of the cables or wires. Great price, great quality

The agent install my SiriusXM radio and did a good job. Also made suggestions on which radio is best

Brought in and was done in about an hour. Said free installation and it literally cost me nothing.

great deals at Best buy. Portable satellite Radio install

The installer installed my radio where i wanted and no dangling wires. i was impressed.

Best Buy Mobile Sound install is always excellent as they go above and beyond as far as functionality and appearance!

They answered all my questions and showed me how to work it said I could come back anytime if I needed more help

The guys were great place it just where we wanted, great great job

Presented a different type of install on the dash of truck... techs took the challenge and it looks great!

The size is perfect, does not clutter the dash but it easy to reach clipped onto the vent. Removable when parking the car.