Customer Ratings & Reviews

GREAT SERVICE AND WILL RECOMEND THE SERVICE.GREAT SERVICE AND WILL RECOMEND THE SERVICE.

The sales associate was so helpful applying the face shield on two new cell phones

They were pretty quick with the installation. Definitely trust these guys to do it for me.

I had to return and have a second one installed because the first one was crooked and it wasn’t staying down. I understand the company that makes the shields does not make the thicker ones (they lasted so much longer) but I am no having to pay$8 every time this thinner one chips an edge or cracks not what I signed up for when I got my phone and shield. Supposed to be fre replacement,

Screen protector was replaced (for $9) and that's all I have to say

I am Satisfied with the service. 5 star review. !!

I had the Geek squad put my phone cover shield on. I was happy with their work.

They were very professional and my phone looked like it didn’t have a clear cover protector on, no bubbles. Wait time wasn’t too bad, and most importantly they warranty the work

We needed new cell phones before our Samsung S5 became obsolete. The Best Buy employee was extremely helpful in setting up our new Samsung Galaxy A42 5G phones.

Geek squad was great. They tried very hard to find out what was causing my phone to freeze. Unfortunately due to lack of equipment I had to go to the Apple store due to a hardware issue.

My wife cracked her zagg protector on her phone but luckily we had the warranty service for it. We brought it into Geek squad and they replaced it and had the new one installed in about 10 minutes. Very easy process.

The gentleman who replaced my protective shield screen did a great job and was very pleasant!

[Employee of bestbuy] Agent friendly and did a great job installing the shield protector.

They fixed my computer fast. They explained what happened and how to prevent it from happening again. Very knowledgeable and friendly.

Always worth it. When ever my kids crack there screen protector I can go into Best Buy and they replace it for free on the spot! Paid for itself many times over

The geek squad installed my phone protection shield and it is fine.

Install quick and perfect. Pleasant clerk to work with!

The young lady helped me find everything i needed for my new phone. Put the screen protector on for me and was super nice. She deserves 5 stars and a raise

Had my OLED LG tv and sound Bar and DVD player installed. Tech did a great job and set up was done in short time. Would recommend for anyone who doesn’t want to risk damage to a costly piece of equipment.

I had the most customer friendly, technically proficient advisors. They spent time with me to ensure I was aware of what was needed and what they would do to fix it. They went above and beyond. Thank you Geek Squad of Frederick MD.