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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6569 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 6,569 reviews
  • Rated 5 out of 5 stars

    Geek Squad is LIFE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt, professional and did a great job in installing my phone's screen protector. They also made sure everything was working before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to put on and so far as has held up to protect the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my shield to my iPhone with ease. No bubbles on the screen! Should be less than $8 to install, but it was put on nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, didn't need to wait for installation long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job installing the glass on our Iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong having the Geek Squad install your screen protector. Plus when they do it. They give you an additional warranty to back up their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles, let them install it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly installed. Looks good and no hassles trying to install it myself. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen shield install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and helpful. Had it applied and ready to very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that put my screen on was awesome!! He helped me look for cases and chargers.. he also helped me purchase a pair of AirPods Pro..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a problem having Best Buy employees install my screen shields

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sloppy And Rushed, Poor Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had Geek Squad find and install a screen protector for my Samsung Galaxy S20 after having a good experience when they installed my Nintendo Switch screen protector. This time, my experience was not good. The Geek Squad employee was friendly and helped me find a screen protector for my phone model in the store. Unfortunately, his installation was rushed and sloppy. He told me he was done despite several bubbles being left in the screen protector, claiming they would come out on their own. They did not until I manually removed them a week later. Additionally, I soon discovered that a piece of debris was sealed under the screen protector, which is visible any time a solid color occupies that region of the screen This is incredibly sloppy work which I do not expect from the Geek Squad service brand, and I am very disappointed. I would replace the screen protector to get rid of the small debris sealed under it, but the screen protector already cost me over $20 at Best Buy, not including the service fee. Overall, I am disappointed with this service, and I hope Geek Squad will improve their quality of service moving forward.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Screen protector installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed a protective screen on my phone. I needed this done, i can never get it on right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install with no problems. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my protective screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the protective screen on my iPhone 13 Pro Max and also helped me with an email problem I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy and the worker explained everything to and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty work for screen protector.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we purchased this. I usually don't. The screen started to peel, and Geek Squad replaced. Good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend install in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went perfect I usually mess up my install for screen protector and getting it done at Best Buy made my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each one does a very good job or what they do we're very thankful for their help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector application.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent applied my screen protector perfectly. No bubbles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offering to safe guard your purchases by gee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to secure the screen protector sheild and is very useful to replace and install when ever screen protector is damaged

    I would recommend this to a friend