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Customer reviews

Rating 4.6 out of 5 stars with 6498 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 6,498 reviews
  • Rated 5 out of 5 stars

    Cake squad installed my screensaver quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who were quick and did an excellent job installing the screensaver. They also were very good at communicating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NICOLE at Framingham made this the WORST experienc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Customer experience specialist” NICOLE was incredibly RUDE, condescending, and combative. She didn’t even attempt to provide a solution for my screen replacement, instead she had to BE RIGHT by repeating that I didn’t bring my shredded screen protector back to be replaced. She was incredibly ruder,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my phone screen protectors. Very Fast and friendly. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff did a fantastic job installing the screen protector on my phone. Product's great, the install went smoothly and the staff was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone screen protectors installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought screen protectors for 2 Iphones and 2 Samsung phones. The squad got them done in a timely manner and they looked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Saver for Samsung S25 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician installed the shield on my new Galaxy S225 Ultra professionally and I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone glass cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was compete, fast & polite. My phone looks GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone's shield installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my cell phone' s shield installed and it was pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed this product perfectly on my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed the Geek Squad a few times, at first I was not computer smart and the geek squad really helped me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Glass Protector Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was perfect. The sales associate that did the work was kind and professional and went above the standard install because he had to remove a previous glass protector on the phone - it shattered, and glass dust was flying everywhere. So he immediately took it into the Geek Squad shop and finished the installation there so I wouldn't be harmed. I will always buy my glass protectors here and will always have Best Buy install it for me. Everyone at the Quakertown Store is amazing. They all work together really well and I never have a super long wait when I just walk-in for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service verry helpful and verry friendly great store service everthing is verry cleand and verry fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want it done right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say that--even with the new installation bracket/guide, I am HORRIBLE at installing Zagg InvisibleShield protectors on my devices! It used to be that the mobile techs at Best Buy would install it for free. At some point, that changed. Imagine my surprise when I found out it was going to cost me a couple dollars when it came time for my Galaxy S21 and Pixel 4a protectors. Still, I'd had success with Best Buy installing it in the past, so I went ahead and paid the fee. Both protectors were installed fairly quickly and as good as they possibly could be done. Even more, the tech noticed a small crease in the corner of the Pixel 4a glass protector and promptly pulled a replacement off the shelf and replaced the defective one on the spot. No need for processing an exchange or anything. If he hadn't told me, I never would've known. Definitely worth the couple dollars it costs (I think it was $7 or $8 per item).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are expert to do things that it needs to be instaled carefully like a screen protectors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen guard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fitted the screen guard very quickly professional done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Geek Squad than me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did it quickly and efficiently. I suppose I could have installed it myself, but I don't trust my ability to do it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product for 5 years and it has worked wonders for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amaizing purchase and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an excellent exerience in that store. the team was really nice and professional. im really happy with my new device. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad data transfer and screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros were able to get my glass shield installed and transfer my data from my old iPad to my new iPad quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen orotector installed was good quality. Seems like none if the people who have installed them have done a great job. Always has either air bubbles or starts peeling off.

    No, I would not recommend this to a friend