Customer Ratings & Reviews

Set up my new Apple phone. Thanks so much for your help “

The agents were able to install my glass screen protector with ease. Great customer service!

Let me just say that--even with the new installation bracket/guide, I am HORRIBLE at installing Zagg InvisibleShield protectors on my devices! It used to be that the mobile techs at Best Buy would install it for free. At some point, that changed. Imagine my surprise when I found out it was going to cost me a couple dollars when it came time for my Galaxy S21 and Pixel 4a protectors. Still, I'd had success with Best Buy installing it in the past, so I went ahead and paid the fee. Both protectors were installed fairly quickly and as good as they possibly could be done. Even more, the tech noticed a small crease in the corner of the Pixel 4a glass protector and promptly pulled a replacement off the shelf and replaced the defective one on the spot. No need for processing an exchange or anything. If he hadn't told me, I never would've known. Definitely worth the couple dollars it costs (I think it was $7 or $8 per item).

I keep my iPhones longer than most. Being without my phone due to a repair from a mishap would be very inconvenient. Quality screen protection is one form of "insurance" and protection. I do occasionally drop my phone, but I have not had any misfortune. My actual phone is pristine and functional despite drops. Due to its protection, the screen pays for itself in the repairs I do not need. In the event that I crack my screen, I really like knowing that I can pop into my local BestBuy for screen install. If I did it, I would have too many bubbles.

Display a pleasant demeanor very understanding professional friendly excellent communication skills Highly recommend best decision I have made

These guys were amazing! I had them take care of both my son's phone and my phone. They were so quick and perfect installment. Great work! I would show you a picture, but i'm using my phone.

they recently installed accessories to my phone for being a total best buy member, their customer service is great i strongly recommend

Unfortunately I have to have my screen protector replaced basically monthly if im lucky every other BUT thats why I have a warranty. They install my screen protectors perfectly every time!

Geek squad always does a great job with applying my screen protectors.

Geek squad always has solutions to all my problems installation of my screen protector was excellent

This screen protector is the best. The guarantee only makes the product amazing. If it peels or gets destroyed it is automatically replaced. Olivia installed the firat one my husband got back in January and Hailey, a Verizon employee installed this one for my son.

My agent was Andrew, I think and he was the best! He was very particular about the install, he was looking for perfection and he nailed it!

Great service from Best Buy by offering help to customers who needed help on putting the screen protector for their phone.

The agents have replaced and reinstalled my screen protector multiple times the past couple months. I have not yet had one bad experience and the customer service is always great.

I purchased screen protector for my new 16Pro phone. Cashier, after paying, told me to speak someone at Geek Squad . The associate said it would take 30min ... It was quick . ( Note ... the shield has cracked by an oops... as of 2/20/2025. Looking to get new one later..)

New Mac desktop and did all updates They was great

The mobile shield install was great after I wasted money and time trying to do it myself. best of all there is a warranty and if I drop the phone or anything and the screen cover gets scratched or broken it is insured and will be replaced free.

Excellent installation , great customer service. I bought my screen protector and they got it on no bubbles

Great service everything was great. Customer service was great.

They were quick and no air bubbles on my phone which is always a plus