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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6810 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,810 reviews
  • Rated 3 out of 5 stars

    Screen Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen install was fine but I didn't appreciate the 8$ fee to place a screen protector on my phone that I had just purchased from Best Buy. It seemed unfair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in 20 minutes. Customer service was Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No air bubbles!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector was installed quickly and professionally. I always end up with air bubbles when I try to do it myself so it’s worth it to me to have them do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RayRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefit to have them install the shield on our phone. That way you know you are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavenly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one place to come to if your stressed out. From ,work, family, and friends. As soon as you walk in your being greeted with the most warmth voices. The kindness and joy you feel after talking with any employees there can take it away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always instal the protector perfectly and expediently. Only down side is theres no indication for the service. It is in geek squad not cust serv. Geek squad is very busy so lead time could be long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precinct Mobile Shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a Precinct Mobile Shield on my new phone. This shield is the best one for my new Samsung S25 phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate was professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The associate was friendly, knowledgeable, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Screen Protector Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who can never get a screen protector on straight, it was nice to be able to have someone do it for me. And as a Geek Squad Protection member, this service was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile Shield Install by Geek Squad - Smart Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no experience installing the Precinct Mobile Shield or the plastic grip case I bought back in September 2022. When the GS Team at my favorite BB offered to install it and guarrantee their work - I took them up on it. They were careful, showed me the steps they took, and the tools they used and the install went great! Now that I had to replace the old cheap plastic grip with a new Speck grip case, its appears the Precinct Mobile Shield is still on the job! I am glad I took the recommendation of the BB Team that recommended the Shield last year. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rwmoved and replaced my screen protector very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really geek squad nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, sturdy, as always a great buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional, Knowledgeable, patient and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy and he was quick. Also very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped in purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and service……………… ………………. ………….. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and service was exactly was exactly what i needed. Tech was fast and helpful. No more worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the Expert at iPhone Shield Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke correctly and carefully mounted the iPhone shields on both of our iPhones. We were very appreciative, as we found it difficult to put on correctly without getting air bubbles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my screen protector on with no air bubbles and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent saved me from being without a phone for several days by recognizing it was only the screen saver was cracked and could repaired immediately with a screen saver that was in-stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job start to finish. I was pleased and satified. Service was awesome.

    I would recommend this to a friend