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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6811 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,811 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bringing my Computer or Laptop to the Geek Squad . I feel very well taken care of . My Geek Squad Agent was very friendly and knowlegable , and caring .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was very helpful And made sure we have a warranty On protector to have it replaced in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer care!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful employee’s! Person at door, directed us to what we wanted. Lady at GeekSquad is a masterful multitasker! Cashier was very helpful also!! Great associates!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement screen protector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of the replacement screen protector was very professional. Even though the replacement was under warranty, I had to pay for the installation. I wish the installation was under warrant too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put it on so good. I had the question if he was done or not. Looks like part of the phone every time I drop my phone it makes it worth the price. I’m gonna drop it right now just to add a few more sympathy dollars to its value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent. Agent was extremely patient, explained what needed to be done and how long it would take. Very friendly, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grumpy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and quick did have to figure out the service it was roped off but in store peeps heled out been in and out and geeks always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the idea that with this shield protection I’m protecting my investments on the table that it was installed by one of the Best Buy employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the expertise of your staff, their respect for the ‘confused’ customer and completing what you came in for on a timely basis. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and Easy no issues on my end phone and case are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone I dealt with was GREAT! Not the screen protector, but the staff was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, quick and easy. All I have to do is just walk up and they do it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfer files to a new laptop .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough. He explain every part of process that was completed when transferring files over to a new laptop, and reviewed some of the new applications and processes since I had not had new laptop in 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heavy duty suuport i honestly forget it on very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a replacement quickly for my broken device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually needed this service because the device broke in an accident. When I called the person helping me was friendly and knowledgeable and got me a replacement device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are the best. She was able to get my screen protector on quickly and no bubbles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24 Ultra screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and experience, team was more than glad to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector installed fast and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time installing my lifetime warranty screen protector. Since I paid for installation the 1st time the lifetime warranty also includes installation. They are fast. Also, if the make a mistake or get dust under it, as happened with the second replacement, they simply removed it and installed another new one. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thy are very kind and gentle, friendly and did a nice work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone screen protector installers have an awesome way of installing the screen protector to the phone. Everyone has been very helpful and patient. I always appreciate the fact that I can switch out my screen protector!

    I would recommend this to a friend