Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 6873 reviews
(6,873 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Lught product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very lightweight not too good for someone with little children at home. Gets damage quickly
I would recommend this to a friendRated 1 out of 5 stars
Cell phone protective cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person that helped us was horrible, very rude and with attitude..... I have never experienced this kind of service at Best Buy and I been a long time customer
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen protector does not fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was fine but this glass scree shield does not fit with the otterbox I purchased. The shield is slightly bigger and just pops off. waste of money
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen protector install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used the geek squad to install my screen protector... scratched the next day... very bummed and won’t use ir recommendation this service as now I have to get a new cover but geek squad won’t install for free
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad said they were too busy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman at the cellphone booth installed because the people at geek squad turned me away saying they were too busy to install a screen protector on my cellphone.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service representatives treated me like garbage with total disrespect and so did the Greek Squad Supervisor. Horrible service
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We never want to hear that our customers have been treated this way. All customers should be treated with kindness and respect and I regret this was not the case for you. I would recommend speaking with a manager at this location about your experience.
Rated 1 out of 5 stars
Bad Screen Protector Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt put screen protector on right. Too high now it puffing up off phone. I shouldnt have to pay for another one. We'll see.
No, I would not recommend this to a friendRated 1 out of 5 stars
Peeled quick...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Invisible shield was not case friendly... though I was told it was. Peeled within a week and I had to spend more money to get it replaced through Zagg. Waste of money. Not pleased at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bubbles galore
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent is supposed to be a professional put the shield on my phone and let's air bubbles he said they would go away must be some kind of miracle I haven't seen happen yet
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Horroble screen install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen protector bubbled up almost immetialy after they installed it for me
No, I would not recommend this to a friendRated 1 out of 5 stars
Factory shield
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent That installed the Zagg protective shield never remove the factory protective coating. I returned it unfairly disappointed Sorry Zagg, not your fault.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not expert for installation. Need practice and learn
No, I would not recommend this to a friendRated 1 out of 5 stars
Bestbuy points FOR PURCHASES!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bring back bestbuy points for purchases. .... . ......
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, if I could rate this a zero, that would be closer to my experience. Installed improperly and would not fix for me
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not stay on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a screen protector be sure you go back up and ask for a manager if it does not stay in after 14 days. Paid around 9.00 to have put in and it came off a week later.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. It's important to us that you get the most out of your protect, so it's discouraging to learn this was your experience with your screen protector. That is far from the experience we intended when you made this purchase, but I'm glad you came to us for help. We stand behind our work, and offer a 90-day warranty on our services. I recommend working with your local stores Geek Squad department to see if you qualify for a redo of the screen protector installation at no cost.
Rated 1 out of 5 stars
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the installers fault but come on 8 beans to put it on? Then 8 when it breaks. Mine is already bubbly
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad screen protector install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a poor job. It’s not lined up and not adhering completely. I work in a very dusty environment and this can not be an issue...
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen protector install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great. But not sure if it's the product that is bad or the installer, but my screen protector bubbled same day.
I would recommend this to a friendRated 1 out of 5 stars
Took way to long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I dropped the phone and the shield popped off. I waited for almost 45 minutes for the guy to put it on. I was the only one there.
I would recommend this to a friendRated 1 out of 5 stars
Crappy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was not clean pretty disappointing. I paid 8$ for this the outer edges have bubbles or aren’t completely on
No, I would not recommend this to a friend