Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 6873 reviews
(6,873 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Poor manners of salesperson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unfriendly store assistant at the iPhone cash register area. I complained to the store area manager
I would recommend this to a friendRated 1 out of 5 stars
Sorry shield
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry shield it dropped and the phone cracked and the shield was not
No, I would not recommend this to a friendRated 1 out of 5 stars
He didnt do his job properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst i have ever seen, I threw away my lcd protector after 5 days!
No, I would not recommend this to a friendRated 1 out of 5 stars
Didnt do good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys put the screen protector on the apple watch and the corner is not sticking. So now have to go through the hassle of filling a claim in order to have fixed
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Having your screen protector installed properly is so important to proper protection of your phone. We totally understand why having it not stick would not be ideal. We would encourage you to work with your local store’s Geek Squad Manager, as they would be best suited to assist. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Geek squad guy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy didn’t know how to put the protector screen on my cell he messed up twice and still I have bubbles on my screen
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent lied about retaliation and didn't do a very good job of installing product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cell phone screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.End up buying a 3 pack screen protector off amazon and doing it myself. They seem like they did not care and could not do it correctly.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After installment, the rep cannot remove the bubbles on the side. So much for paying 8dollars for an installation
No, I would not recommend this to a friendRated 1 out of 5 stars
Installed shield on Apple Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentalman that put on shield was nice and respectful only issue is it’s not on right and has air bubbles in it .
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont recommend they put on screen protectors, their are other places that do a better job for cheaper.
No, I would not recommend this to a friendRated 1 out of 5 stars
???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t use this, don’t know why I got charged for it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad did a terrible job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy did a terrible job and didn’t have another one to install once he messed it up. Told me to get another one thru the warranty.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Take it right to Zagg. They’ll get it right the first time. Wasted 3 hrs at 2 different Best Buy’s with them trying to put screen protector on my Apple Watch.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback and if we can make this up to you please do not hesitate to connect with us online at www.Geeksquad.com/chat!
Rated 1 out of 5 stars
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got nothing out of you lysing geek they did nothing for me therefore I would not recommend it for anyone because the price is a little Costly
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Store sales person put on screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid almost 8 dollars for it to be installed and it lifted and had air bubbles.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Does Not Apply
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a big waste of my money..they keep claiming my contract does not apply to any issues I had.
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked on day 5. Disappointed in the quality. Did not save my phone screen
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad install line through screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech scuffed the install. Huge line at the bottom. She said it would go away in a few days. It has not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible service at customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a protective cover for my watch and paid to have it installed. Not until after I had it installed they told me it would be a 3 hour wait that everyone was busy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shield not good for curved glass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy note 9 has a curved screen and the screen peels up when you put the Otter Box case on and never sticks again. Then it gets dust under the edges.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi, Jason! Thanks for your feedback, and I'm sorry you're experiencing issues with your Galaxy Note 9 screen shield. Feel free to check out our other Samsung screen protection options online: https://www.bestbuy.com/site/mobile-phone-accessories/surface-screen-protectors/pcmcat171900050031.c?id=pcmcat171900050031&qp=brandcompatibility_facet%3DBrand%20Compatibility~Samsung.