Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 6873 reviews
(6,873 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they charge we could’ve done it ourselves. Didn’t know we were charged until after. Lesson learned
I would recommend this to a friendRated 1 out of 5 stars
Bad install X2 on Zagg screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed twice to install screen protector on Apple Watch 4. Dirty under corner and placed wrong on Watch face.
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used them. Couldn't tell you if it was worth the money I spent every month or not.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bubbles!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 bubbles showing on the edges of the protector in 2 different places
No, I would not recommend this to a friendRated 1 out of 5 stars
I had a big bubble in the first day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a big bubble in the first day. They don’t have the necessary skill to install it.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not do a good job after promising they would. It was more to one side.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOPE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO IT YOURSELF AS IT WILL SAVE YOUR PHONE. THE PERSON WHO DID IT WAS NOT CAREFUL AND GOT A SCRATCH ON MY PHONE.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only reinstall protectors bought again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only reinstall protectors bought again or if you go out and buy another one their manufacturer warranty.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was put on way to high on the phone and now is bubbling up everywhere at the top
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Bad install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that put it on left a really big noticeable bubble when he applied screen protector on
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We always want to get installs like this done correctly. Bubbles under a screen protector can be annoying. Please reach back out to the store where you had the work done so we can get this fixed for you.
Rated 1 out of 5 stars
Not very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with my service. After 2 trips and 4 screen protectors, I still have bubbles.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Having a screen protector on your device is certainly important, and having those bubbles you mentioned can be frustrating. Typically, those will go away relatively soon after installation, but if you are still experiencing this, please stop back into your local Best Buy. Our Blue Shirts can work with you on a solution.
Rated 1 out of 5 stars
Sold me a refurbished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sold me a refurbished phone and will NOT be recommending these dorks to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took an hour to install it they didnt know what they were doing
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of 8 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed with Air bubbles and charged 8$ for the same. Expecting a refund
No, I would not recommend this to a friendRated 1 out of 5 stars
Soaked phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor install! Soaked my wife's phone and see previous comments
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a horrible job installing the mobile shield, my wife’s and mine.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. I'm sorry to hear about the poor installs of your screen protectors. We'd recommend re-connecting with your local Best Buy store and we'll redo those for you right away. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
screen shattered on apple watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installed a screen protector on apple watch . screen shattered
No, I would not recommend this to a friendRated 1 out of 5 stars
Helpful not well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try it but doesn’t work well sometimes but as other reviews I don’t have any problem
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your thoughts with us. If your shield was not installed properly, we would recommend that you visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
Rated 1 out of 5 stars
Cracked glass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass protector easily cracked within the first two weeks ! So disappointed
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. We understand how frustrating it is when a screen protector doesn't last. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Wrong product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave me wrong screen protector for the phone I have.
No, I would not recommend this to a friend