Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6511 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 6,511 reviews
  • Rated 5 out of 5 stars

    Worry free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a screen protector and case for my new phone. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While at Best Buy, I was really impressed that the Agent took my new cell phone and installed it into the new phone case. He even found a way to attach the lanyard that I had on my other cell phone to my current cell phone. He was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zagg Screen Protector Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient. I attempted and failed to install a Zagg screen protector a couple months ago and wanted to have it done right. So I asked the staff and they had it installed in less than five minutes! The price for installation is fair too, only $7.99. Go to the Geek Squad for all your electronic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oh yeah

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done did gooder than heck putting that thing on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like you need more people taking care of the customers, is like there are a few guys in the store but you have to wait a lot to get help, and last time i bought something they told me that I could get another one for free but i went to the store and it didn't happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service and Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Replaced screen and installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad installed screen protector and case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and professional. I enjoyed the experience and the install was done professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my iPhone screen cover quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone, cracked the screen cover (saved my screen!) and I brought my phone to Best Buy. The service employee from the Geek Squad, removed the broken cover, and replaced it within minutes. Saved me time and I feel confident if I drop it again, it will have good protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTEST BUD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GUY WAS AMAZING..KNEW EVERYTHING ..GOT ALL I NEEDED WAS OUT OF THE STORE IN 40 MINUTES

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy so having this service for my phone was great getting the screen protector installed was fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees & Geeks w new: tv, laptop, 2 iphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad has never disappointed me yet; Knowledge, Service, Great Attitudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Associate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who assisted me was very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice to have my shield put on for my Galaxy 23

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and good service. They stick my screen protected in a professional way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience awesome people great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always read reviews about whatever I buy online and in doing so as I was considering buying a screen protector for my cell phone one of the reviews mentioned that he had let the Geek Squad install his screen protector. He pointed out that if the Geek got the protector wrong that he got another one but if you mess up you have to buy another one ($50). I thought that made perfect sense so I had mine installed and was very well pleased. It was put on perfectly. The Geek took care to clean both my screen and the protector and was sure to remove any lint or dust particles and carefully placed the screen protector in place and told me if the protector got broken that the next installation was free. You can't ask more for such a small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality The guys installed it fast Variety of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone shield cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my clear screen shield correctly without bubbles for my new cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Zagg screen protector for my iPhone 13 Pro Max and decided to have Best Buy install it for me. They were quick with the installation and found no discrepancies on my phone. I wished I remember the name of the Geek Squad worker who installed the screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item that lasts. Purchased this screen protector last minute but it’s been the best quality in comparison to other brands.

    I would recommend this to a friend