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Customer reviews

Rating 4.6 out of 5 stars with 6514 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,514 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met two of the best guys when they came to install and set up my Sony TV at my house two months ago! The Geek Squad also installed the Zagg glass shield screen protector on my Apple watch. When the Glass protector was not sensitive to touch and the bubbles did not go away, they replaced with another one. When the second one also gave the same problem, they replaced again with the plastic screen protector which is working great. The best part was I was not asked to come back later or wait for too long in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed screen saver very quickly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a case and screen protector online and picked up in the store. From the time I walked in and picked up my items and had them installed it was less than 10 mins!! As I was checking out the guy already had called for geek squad to install them and by the time I was done and started walking around to wait another lady came up and said here you go it’s all done! Everybody at this store was super friendly and extremely helpful and fast!!! This is how I plan to do all my shopping with BestBuy. Amazing! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put my watch protector on the screen and there’s a small bubble on it but they said I can always request a new one in the mail from the company if I didn’t like how it set on my watch. It doesn’t bother me much because it’s in the corner and it protects my watch so I’m not paying $400 for repair on my screen like I’ve heard others do. Just a $30 screen and side protector is fantastic! Thanks Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, flawless screen protector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive screen protector, you don't want dust, bubbles, and mismatches to ruin your "first try." Leave it to the pros. This particular pro worked quickly and flawlessly, "not his first rodeo," and there was an extra benefit. If I ever have to replace the screen protector, the installation will be free. For a few dollars, getting it right was so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expert install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy agent was expert in installing the zagg shield, took him like 2 minutes. And just one attempt, there was no bubbles or air on my phone. I sure did not regret on buying the protective glare screen protector. No glare at night esp when someone is asleep and I'm up texting all night :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally caved and learned to love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know of any other company that I've dealt with that has not only the expertise but also the sheer ease of dealing with that Geek Squad provides. We've been in twice and have been helped by the Geek Squad members in Quakertown, and they're absolutely the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen protector for Samsung S24+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already have some scratches, but work well to protect my screen, I hope a more resistant product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Manager (Excellent Buy)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing you will ever do! Get a phone glass shield and take to the front. Ask them t put the shield on for you. I think it was $8 for me. Anytime you get a crack, you take it up there, and they replace it for free. Literally a Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service did better than i could do and is covered whenever a new one is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Todd K. did a fantastic job throughout my new phone purchase. He took the time to ensure all my data/photos/info/etc. transferred from my old phone to my new phone. He installed my Invisible Shield on my phone perfectly (I hate installing the shields on my phone because it must be done accurately to get a good seal onto the phone). I am glad Todd installed it for me and he indicated if the shield ever needed to be replaced, he (or another tech) would be able to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glass phone protector and Bling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the protection of the glass shield. You can not go wrong with that purchase! Saves my phone every time!! And they even had a Bling phone case cover! Grey and white marble with gold gritter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass Screen Protecter Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy installs the phone screen protecters. I typically get finger prints, bubbles, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and there services always there when i need them and get the job done right

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    First try everytime

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee put on my screen protector very well first try and they also made good conversation while they were doing some felt like I was having a good talk with a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No air bubbles in my screen. Quick install, good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was doing a great job with my phone? In the past It was very hard for me to trust anyone with my phone but I wasn’t disappointed with you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my new ZAGG Screen Protector installed properly and professionally. BestBuy is perfect for this and the wonderful employee who installed it did so with great care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, works great and installed perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job with the install in a reasonable time. Kept at it when the first time around did not look perfect (on her own - not because of any comment I made). Looks great, works great and installed perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kind /understanding/helpful / experienced - good job

    I would recommend this to a friend