Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6659 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,659 reviews
  • Rated 5 out of 5 stars

    Respect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took care of the install with no issues and polite as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!! Love it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE that they offer this service. I do not like the anxiety of getting it perfect, and these guys do it all the time! Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone shield installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and done right away. They’ll replace if not done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a screen protector from Best Buy the invisishield screen protector for my Galaxy S9 plus screen protector what's a bit more money I decided to invest in having them also install the screen protector for me so as to have the best quality on my phone they were very helpful very friendly and when I had an issue with the first screen protector that was installed I bought it back to Best Buy to see about a replacement and they gladly replaced the screen protector and reinstalled it on my phone very satisfied with the service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation was fast, friendly, and pricey.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly and effectively. And the worker was nice. But the worker never mentioned that the installation would cost $8.00 but just asked if I wanted them to install my newly purchased screen protector for me. It felt bad getting charged for it without any forewarning,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced and installed bmy screen protector quickly and efficiently. Great team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have them install these products. They do a much better job than i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very efficient and super quick My phone screen was perfectly placed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get air bubbles in these screen protectors, having Best Buy do it was a good investment. It came out perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone screen protector install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast install no appt. needed. installed in 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad screen protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable services from Geeksquad. My experience was top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed front protection for my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and efficient. Had the tech replace the front cover on my phone did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So $8 is a little expensive, especially when you can consider how much easier it is to install these compared to 5 or more years ago. However, that being said I paid for the assurance and peace of mind since this was for my daughter's phone. If any defects, such as dust or air bubbles come up in the next week or two, a tech will replace the screen protector and install a new one free of charge, and it is hard to beat that. That being said, if it was for myself I wouldn't have purchased the install and lived with any potential defects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt And efficient couldnt ask for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was brilliant! My iPhone issues are gone! Yay!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately for this item, the employee used the wrong shield. I have to go back a get the correct one installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolute prediction when applying this screen protector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met two of the best guys when they came to install and set up my Sony TV at my house two months ago! The Geek Squad also installed the Zagg glass shield screen protector on my Apple watch. When the Glass protector was not sensitive to touch and the bubbles did not go away, they replaced with another one. When the second one also gave the same problem, they replaced again with the plastic screen protector which is working great. The best part was I was not asked to come back later or wait for too long in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed screen saver very quickly!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a case and screen protector online and picked up in the store. From the time I walked in and picked up my items and had them installed it was less than 10 mins!! As I was checking out the guy already had called for geek squad to install them and by the time I was done and started walking around to wait another lady came up and said here you go it’s all done! Everybody at this store was super friendly and extremely helpful and fast!!! This is how I plan to do all my shopping with BestBuy. Amazing! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need to buy something I hope that it's in the San Bernardino location, because they provide the best customer service specially Jeremy, Josh, and Ahmed, I hate going to the Rancho Cucamonga location they are rude and not professional. Everyone should go to San Bernardino if their product is there. Don't waste your time going to other locations.

    I would recommend this to a friend