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Customer reviews

Rating 4.6 out of 5 stars with 6514 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 6,514 reviews
  • Rated 5 out of 5 stars

    Definitely an excellent investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best techs around! I like the idea that they know a lot about computers and they're able to take their time and do the job right! Definitely an excellent investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They done it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad that they put on the shield over my phone for me. I put on the first one and I didn’t get it on straight. I am so glad they done it for me, it’s on right this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and people really friendly. I will definitely recommend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Screen Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few remaining services with a good return on investment. Most Geek Squad folks are much more oriented toward solving the customer’s problems that the floor employees seem to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was patient with the entire process of activating the new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my screen protector replaced fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the price. This was a free service because I am a Geek Squad member and have been for a few years. The Geek Squad is a service beyond your P/C. It covers a lot of products(best to check with the Geek Desk). They did a great job on my glass and screen protector that needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional & have a lot of knowledge. Super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do it very excellent. They do take their time applying it. I do NOT like bubbles or people being lazy applying like it's nothing and there are creases on the edges. I expect perfection. I had one guy there I think his name was Scott I cannot remember but he applied it so good that I notice zero smudges or bubbles. I hope the rest of the team can apply it very well too. I still think applying your phone screen for 8 bucks is absurd. It should be lower priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install zagg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very helpful, did a great job, very satisfied...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone shield install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very friendly seevice. The man was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and excellent customer service. Never I has encounter any issue at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great jobst installing my screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and welcoming. Thank you! Quickly helped me with the protector, short wait.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Improper installation and no free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return and have a second one installed because the first one was crooked and it wasn’t staying down. I understand the company that makes the shields does not make the thicker ones (they lasted so much longer) but I am no having to pay$8 every time this thinner one chips an edge or cracks not what I signed up for when I got my phone and shield. Supposed to be fre replacement,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a subscriber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a subscriber in the Geek Squad Protection Plan. I find their assistance well worth the cost. I have never been disappointed with whatever service they have provided me and with the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    privacy screen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was perfect on my screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation and excellent customer service by the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity would not install the screen protector on my new Apple and recommended i go to Best Buy to get it done. So I went to Best Buy and found the same screen protector at a cheaper price and paid an extra $10 bucks for Geek Squad to put it on and they did a great job. Plus they said they'd kerp replacing any other screen protectors i need to replace on this phone for free for this one time fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad screen protector install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take my phones and tablets to geek squad to install my screen protectors. The are always very professional and I know when I receive my device the product is going to be installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, did a great job. Service included in my Best Buy total membership

    I would recommend this to a friend