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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6663 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,663 reviews
  • Rated 5 out of 5 stars

    My Geek Squad Rep was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! They took care of me and Vanessa was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in late just before closing girl waiting on us helped us extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my screen protector replaced fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the price. This was a free service because I am a Geek Squad member and have been for a few years. The Geek Squad is a service beyond your P/C. It covers a lot of products(best to check with the Geek Desk). They did a great job on my glass and screen protector that needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with the time and attention the Best Buy employee provided during the install process. Also pleased that Best Buy now offers free lifetime replacement of Zagg screen protectors - no more registering with Zagg and waiting for a replacement, I can simply stop into any Best Buy and have a new protector installed for free. A great benefit considering how many Best Buy locations there are across the country!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would have activated my new phone as well. Other than that, it is all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always does a very great job! They’re always quick and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield glass.................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job by installing my precinct mobile shield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a phone's Screen Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a screen protector installed on my phone 1 week ago and I cracked the phone's screen protector one week later. That's the first time that's happened. Fortunately Best Buy now replaces the damaged screen protector. Even better yet, they didn't charge me the installation fee the second time as I went back to the store that I purchased the product. It's the best service I've bought in that I didn't have to keep any paperwork!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rep installed for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service/sales person installed for me no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my phone screen protector and it was perfect. Fast friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone protector.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my cell phone protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" samsung TV and sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the geek squad were great. They were very professional and took extra time to explain all options. Our only compliant was Besr Buy auto scheduling system. It was incorrect on timing of the geek squad arrivals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The woman at the store seemed to not been there that long. She did do a good job with this install, even though she seemed uninformed on the phones when we bought them and was confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and go above and beyond to figure out problem. Will order parts and fix it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very nice who put it on for me Did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience working with GiGi to get my MacBook Air connected and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fabulously! Love it. Durable, fresh, works perfectly!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    First try everytime

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee put on my screen protector very well first try and they also made good conversation while they were doing some felt like I was having a good talk with a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my new ZAGG Screen Protector installed properly and professionally. BestBuy is perfect for this and the wonderful employee who installed it did so with great care.

    I would recommend this to a friend