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Customer reviews

Rating 4.6 out of 5 stars with 6517 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,517 reviews
  • Rated 5 out of 5 stars

    Quick Install of Screen Protector by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an OtterBox Amplify Glass Screen Protector for my new Apple iPhone 13. For a reasonable price, a member of the Geek Squad installed the new screen protector. I couldn't be more pleased - the screen protector had no bubbles or imperfections and the job was completed while I waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely service. They are very careful about placing the protector on and even offer to replace it for free if there are hairs or bubbles trapped underneath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install. Quickly done too. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came to the rescue AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! My iPhone 11 Pro needed a new screen as not long after I purchased it (with a screen protector), it broke. I made an appointment online, showed up at the time scheduled, saw me, and replaced the screen in about an hour total. The staff was orderly, professional, and courteous during a daily busy time of day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Geek Squad install all my screen protectors, on all my devices! Always perfectly done, fast, and professional! Never any air bubbles, or lifted corners. Multiple times they've been more unhappy with the install then me and have literally grabbed a brand new screen protector off the shelf and redone it and NO cost to me!!! Always friendly and fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan is a Rockstar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan provided world class service with my iPho! Very knowledgeable and helpful. He’s an amazing contributor to the growth and success of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional Geek Squad reps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad representatives went over and beyond to help me with the repair of broken screen protector on my phone. They were friendly and made the repair quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cooperative and help full. The installation was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the screen protector installed because I do a terrible job doing it myself. I always seem to have bumps and lumps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being very honest, every time that I’ve either been in a store or on the phone, every Best Buy employee has always been friendly, informative and outgoing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good they Always fix my phone screen I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Screen Protector Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does an excellent job of installing these on your phones! Their customer service and process of purchasing and installing them are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very prompt with his ability to assemble the shield on the watch and professional with his knowledge of the rest of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet job installing screen protector. Very nice and great price. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful in reviewing the items, ordering the products and technical assistance done pleasantly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly did a perfect case installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech staff mounted the phone within the Otter case (as well as the protective shield) so the phone looked like the case was made for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still looking good. It didn't take long to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick, friendly, and very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my screen protector was quick and friendly, and answered every question that I could come up with. Definitely worth paying for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a screen protector installed by Greek Squad. They said if I had any issues with it to come back and they’ll replace it. The protector developed a bubble that wouldn’t lay back down. I took it back and without hesitation, the agent got a new screen protector and replaced it. This one has not developed any bubbles and appears to be a great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry I don't remember her name, but she helped my wife and I with her new phone. She made the process quick and easy. Wonderful service!

    I would recommend this to a friend