Customer Ratings & Reviews

The tech at the installation counter was rude and I waited 15 minutes before even being acknowledged. The cashier came over, had the front watch the register, and she fixed my phone.

Two phones ago, I thought I'd save some money and put the 'face guard' on my phone myself. Ordered a 3-pack from Amazon. After 3 unsuccessful attempts, I went back to BB and had the Squad do it for me. Lesson learned.

Makes the new screen protector easy to put on and stress free.

The geek squad was fast, orderly, and had amazing customer service!!

I purchased another screen protector and ended up basically ruining it, so this time I knew I needed help! I asked if they did placement of my screen protector with purchase.. the reply was sure for $8. Ok sign me up. That was worth every penny to not stress over something so trivial and in the end I know it was done correct. Thanks Guys!

I had a hard time finding someone to help me, but once I did, they performed the install with no problem and even told me there was no charge because I was a Tech member.

If you have an active work life, then you would be a fool not to get this product with an otter box. What's the point in getting the latest phone if you just let the screen get all scratched up.

I could not recommend this MORE! This is just to add an extra layer of protection. It literally took the man from best buy 2 minutes, probably less than that! no bubbles, or pockets! Very nice!

These guys are great ! They replaced the shield and screen protector on my old iphone while I waited. Very professional customer service, and a flawless install !!

It is so fast and very good service . I really recommend it

The in store service for best buy is excellent very helpful.

It took 3 tries to get the screen protector installed correctly but they took their time to do it right, until I was happy with it. It does help with them having access to the stores stock if they mess up the installation, they just go get another one and it did seem rather difficult to install this particular zagg visionguard hybrid screen protector so I'm glad I paid for this service to keep from doing it myself and having to send off for a replacement. Plus if they damaged anything it would be covered!

I have been using them for all my phones screen protector. Takes about 10-20 min and they install it right in front of u. They also provide warranty against any future install on the same phone in case the broken or ripped. Infect Zagg provides lifetime warranty against any ripped protector.

This service is fantastic! $8 for lifetime free replacement of my glass screen protector. They replace and INSTALL it for you, no questions asked. This is great because glass is most protective in my opinion, but prone to cracking. Now I have no worries about that!

The intall was good he put thee screen protector on straight and didn't take long to do it and the geek squad honors the products warranty so thats good also

I purchased this phone shield for my grand son's phone , & paid extra for them to put it on for us. It's been a great investment , because I don't care who u are , sooner or later everyone accidentally drops their phones . It's saved his screen nicely . Love this purchase

The geek squad are absolutely awesome at what they do. They help me get my new phone screen protector on everytime I need it and always answer all my questions.

Very please with the way they helped me on purchasing my new phone! They also helped me with any concerns I have with my Mac book. They explained clearly what to do if the promblems with the Mac book happened again.

install people did a great job!! I'm super picky about things being even, especially things like screen protectors not being crooked or placed too far to one side, and I can't find anything to complain about :)

the agent showed kindness and good service. I place everything perfectly