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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6814 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,814 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of installing a Zagg screen protector on my phone. There were no bubbles and the edges are smooth. You really cannot see that is on the phone without looking very closely. They were also very courteous. Best news: when the Geek Squad installs a Zagg screen protector, they back Zagg’s warranty and install a new one at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced our screen shield.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable Geek with quick and quality service. We really appreciate you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation was fast, friendly, and pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly and effectively. And the worker was nice. But the worker never mentioned that the installation would cost $8.00 but just asked if I wanted them to install my newly purchased screen protector for me. It felt bad getting charged for it without any forewarning,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector I purchased exceeded my expectations in many ways. It provided excellent protection for my device's screen and maintained the clarity and touch sensitivity of the original display. The installation process was straightforward and hassle-free, thanks to the clear instructions and included installation kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect screen protector installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman knew exactly what to do when installing my screen protector. He was quick and efficient even while training. Also, his customer service skills were incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    took a lot of time to make the perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got their glass screen protector and didn't want to break it myself installing it. At least I know if they break it on the install I get a new one free of charge. The installation took way longer than it needed to honestly, but the glass protector was placed flawlessly. No bubbles and perfectly centered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long wait but less worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile before I finally got seen to have my cell phone screen protector applied by Geek Squad. Was a tad bit annoying since I had already waited in line to buy the items, so having to wait in a line twice wasn't ideal. But once finally seen they applied the screen protector nicely and it was nice to not worry about messing up the application process and having to buy another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my glass protector quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help finding what I needed . He was polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my phone screen protector and it was perfect. Fast friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Technician was friendly and looked like he really knew what he was doing, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made my experience very good they took care of all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++ customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first smart phone purchase. Christian Heath was outstanding in his ability to help us chose a device & then set everything up for us. He did all this without making us feel stupid. We love our Samsung phone & appreciated the great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and job! We highly recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always done a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Best Buy install/apply all of my Zagg shields that I have purchased from them. They have always done a wonderful job. When I need a replacement as they have a lifetime guarantee. I go back and have it done by then, again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Rep was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! They took care of me and Vanessa was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect shield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection shield. Easy to clean and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set up my new Samsung phone did it in record time. He was very knowledgeable and knew exactly what he was doing. His customer service skills were awesome, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Fee!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee installed the screen protector on my phone. I know from personal experience that I am incapable of such a feat. He made it seem so easy, when I know it's anything but. Totally worth the $8 fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my phone case and screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone i was looking for straight away and it took me.less than an hour. GREAT CUSTOMER SERVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience working with GiGi to get my MacBook Air connected and useful.

    I would recommend this to a friend