Customer Ratings & Reviews

The Geek Squad did a great job installing my cell phone protector.

The employees are always very attentive, but at Christmas time they need to hire more since they do not give enough. Another thing, they should make online shopping available in Puerto Rico.

I bought a new phone and had help transferring my data and help putting on the screen for protection and help being a case. Excellent help from the Geek squad. They rock.

This service is fantastic! $8 for lifetime free replacement of my glass screen protector. They replace and INSTALL it for you, no questions asked. This is great because glass is most protective in my opinion, but prone to cracking. Now I have no worries about that!

[Employee of bestbuy] The geek squad was fast, orderly, and had amazing customer service!!

Fast and little wait time, best thing it was on sale!

The cell phone clerks were very helpful and answered all of our questions. They showed us various models of the phones allowing us to choose the one that best fitted our needs. They transfer our info from the old phone to the new one.

The representative installed in front of me and made it appear easy.

I love that Best Buy installs the phone screen protecters. I typically get finger prints, bubbles, etc.

I like that this product has a lifetime warranty. I've replaced my screen twice with no charge

I was able to get the Zagg screen installed on my new S8 the day of purchase after a relatively reasonable wait. The Geek was courteous but when he brought my phone back to me I noticed that the screen shield was not firmly attached at the bottom of the screen. He propltly took the phone back to the work area and was able to get it sealed better. By theime I got it hoe it was loose again and would make little clickilng sounds (the adhesive tough the phone screen then detatching). I kpet pressing to try to work it out and it did improve but never went away completely. After something like 3-6 weeks the screen started to fall off occasionally. If I recall correctly Geek Squad only covers this for 14 days. That said - not thrilled with the experience but the phone is an S8 which has the curved edge on the sides of the screen and this could be part of the culprit, though the failure to seal was at the bottom, not on the sides. That being said the value of having Geek Squad install a screen like this is minimized by the 14 day window - even 30 days inadequate. I would only suggest having them install it if, like me in this case, you have never done it your self and just want the peace of mind that you won't break it or mess up your phone screen with some silly mistake. Seeing it done - there's not much too it. When I get a replacement, and I will have to because it eventually fell off outdoors where the inside of the screen picked up tiny debris and removing it resulted in fingerprints and smears on the inside of the screen, I will apply the screen myself.

The customer service/sales person installed for me no hassle

I have been using them for all my phones screen protector. Takes about 10-20 min and they install it right in front of u. They also provide warranty against any future install on the same phone in case the broken or ripped. Infect Zagg provides lifetime warranty against any ripped protector.

The Geek Squad installed all my screen protectors on my phones quickly and efficiently. And the price included any further warranty on the screen protectors, must bring the old screen protector back in to the store.

For $8, the Geek Squad installed my temperated glass screen protector on my Pixel 4a. This guarantees it is warrantied against misapplication and they will reapply if the Zagg protector fails. I don't like paying the $8 to have them do it, but since they do them multiple times per day you are paying for their experience. I would recommend this to others.

I do not trust myself when it comes to adding screen protectors to my phones. I always go to Best Buy and have them do it. Never had a problem and they are always willing to help. Highly recommended you get this service as you do not have to go through the brand name site to get a replacement, best buy does it in store for free after paying the initial fee. Highly recommended.

Works fabulously! Love it. Durable, fresh, works perfectly!

Excellent phone accessories service. Was quick and easy process.

The guy was very nice who put it on for me Did a great job

Was great..........................................