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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6665 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,665 reviews
  • Rated 4 out of 5 stars

    Set up phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it woukd take 1.5 hes to set my phone up, after i pd. For the service was told i would have to come back. Amazing they did it in 30 min. Begote the store closed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that they install my phone screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my screen protectors from Best Buy and have the Geek Squad install it. For me it’s too much money to spend if I mess it up. Plus you pay this one time fee and with their free replacement plan I can replace my cracked protector, have geek squad install again all for free! Best Buy know how to kick it up a notch for customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and friendly, worth adding warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent installed screen saver for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the screen saver on for me. I couldn't do it as well. With no bubbles and now I know my cellphone is protected from dropping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that Best Buy has the GEEK SQUAD IN THEIR STORE. After lightening froze my Apple Computer they were able to fix it and they even updated it . WONDERFUL Just can not say enough GOOD praise for the GEEK SQUAD. THANKS TO ALL THE GOOD PEOPLE !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was great and they did take the full time they said they would to put it on. The screen protector was placed perfectly with no bubbles. Unfortunately the screen protector itself was subpar so even after it was applied on my Apple Watch by a professional, the protector itself was unresponsive to touch. What a waste of an installation charge.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, best buy doesnt let down anyone!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was great &Did a marvelous job ,Treated me great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad: Shield + others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associate was very helpful in installing the protective shield on the phone. He went above and beyond with the entire purchase of the protective shield, iPhone 13 Pro Max, sim swap, data transfer, and new cases. Great in-store customer service! Geek squad is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do a fantastic job. Exceptionally careful and always do a wonderful job. I have never had a bad experience with the Geek Squad. Thank you for your professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a Best Buy location works very hard to be the best. Each employee goes out of their way to insure that you are happy when you leave. The absolute best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zagg shield install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fantastic job putting my Zagg on. No bubbles! Perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project s my phone and service was friendly and kind! I was in and out with. Great service!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had asked the Geek Squad people if they could install this shield on my phone . No problem they said and it was a minimal charge to get them working on this. 10 minutes later I walked out of the store with my phone and a new shield installed. No issues with the install nor do I expect any. I will definitely use this service again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast install.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what this review about the image of a guy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Screen-tastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent skills, not a single bubble or ripple in my screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my screen protector perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad install this invisible shield on all my phones in a matter of minutes and did it so easily and perfectly I would’ve never been able to install it and make it look as perfect and wonderful as they did. Excellent job if you ever buy a screen protector make sure you have it installed by the geek squad if you want it to look perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient for women with long nails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and the customer service was respectful. They did a flawless job.

    I would recommend this to a friend