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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6665 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,665 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very nice and professioal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This employee went above and beyond helping me set up my phone, hunting for the right case and screen and then meticulously putting the screen shield on the phone for me. He also gave good advice in regards to this phone in comparison to other phones I was looking at and made me feel good about my purchase. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helful and polite, would recommend and go back to this store again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give it a five star. The representative installed it flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was extremely helpful and knowledgeable. He resolved my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stuff was really nice and helpful. As Always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad put a new phone screen protector on my new purchased phone and it look less than 10 minutes. They were all so kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job and made sure they were no bubbles left. Fast service with minimal waiting. Nice screen protector that when bought at Best Buy and they install, comes with replacement guarantee if it gets damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An agent put a screen cover on within few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for all screen protectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my screen protector was fast and well done, no visible defects. Definitely recommended for the zagg screen protectors because the self-install apparatus is not very reliable (actually had them install one after I messed up the first one I bought). Free with geek squad membership $7 without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SUPER picky about applying my screen protectors. They have to be perfect or it drives me crazy. I decided to let the Geek Squad do my last installation and WOW. The first screen protector had a bubble that they couldn’t remove, so they went and grabbed another one off the shelf and tried again. The screen protector was installed PERFECTLY. I am super impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,loved the fact that it has lifetime warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely service. They are very careful about placing the protector on and even offer to replace it for free if there are hairs or bubbles trapped underneath.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional Geek Squad reps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad representatives went over and beyond to help me with the repair of broken screen protector on my phone. They were friendly and made the repair quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to join the Geek Squad; but it has proven itself worthy. There are so many new things happening in the tech world I would never know otherwise. The installation of my protective glass on my new iPhone was covered under my membership— yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service that best buy Geek Squad has to offer. It is super cheap and they will replace the screen protector for any reason. It is a small price to pay for you to have a screen protector at all times and for it to look nice on your expensive new gadget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, performed instantly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep buying iPhones for my employees. I hate putting the screen protectors on. Plus, if I pay for them to do it initially, they have yet to charge me to put new ones on in the future if I need to get my screen protector replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item it was pretty good i like it the service its good also

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs my protective screen ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept dropping my phone and cracked the screen. I replaced it three different times during the year. Geek Squad replaced it for me. They are so reliable and they treat me with respect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and the person put on the shield for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being very honest, every time that I’ve either been in a store or on the phone, every Best Buy employee has always been friendly, informative and outgoing.

    I would recommend this to a friend